EPOS 1000550 IMPACT SC 30 USB ML Mono On-Ear Headset - Wired USB - Noise-Cancelling Boom Mic - 6.9 ft Cable - Microsoft Teams Button
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Product Features
Technical Overview
This headset operates with a frequency response range of 60 Hz to 16 kHz, ensuring clear voice transmission and reception. The wired USB interface provides plug-and-play compatibility with Windows and other PC systems, eliminating the need for additional drivers or software in most cases.
The integrated noise-cancelling microphone uses advanced technology to minimize background noise, enhancing call clarity in busy office environments. ActiveGard protection helps prevent audio spikes that could cause hearing discomfort, adding a layer of safety during extended use.
Relevant factors for this section include Connectivity Technology, Cable Length, Sound Mode, Earpiece Design. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Key Product Advantages
The IMPACT SC 30 USB ML stands out with its combination of professional audio features and user-friendly design. The Microsoft Teams button provides one-touch access to the popular collaboration platform, while the in-line controller offers convenient volume adjustment and mute control without interrupting workflow.
Enhanced Communication
The noise-cancelling boom microphone delivers clear voice pickup while minimizing ambient noise, ensuring your voice comes through crisply on conference calls and customer interactions.
- Boom microphone design for optimal positioning
- Noise-cancelling technology reduces background sounds
- Integrated microphone with fixed placement
Comfort & Durability
Lightweight construction and on-ear design provide comfortable wearing for extended periods, while the 6.9 ft cable offers ample reach for various desk setups.
- Lightweight at just 3 ounces
- On-ear earpiece with monaural audio
- Durable cable with strain relief
Deployment / Use Cases
This headset is ideal for contact center agents, customer service representatives, and office professionals who spend significant time on voice calls. Its mono audio format allows users to maintain awareness of their surroundings while participating in calls, making it suitable for environments where situational awareness is important.
The wired USB connectivity makes it particularly well-suited for fixed workstation setups where reliability is paramount. It works seamlessly with popular softphone applications and unified communications platforms, providing consistent performance without wireless interference or battery concerns.
Contact Center Applications
The combination of noise cancellation, comfortable wear, and dedicated call controls makes this headset effective for high-volume call environments where clarity and efficiency matter most.
Office Communications
For general office use, the headset provides clear audio for video conferences, team meetings, and customer interactions, with the Microsoft Teams button offering quick access to the platform many organizations rely on.
Physical Profile
The headset features a sleek black design that blends well with professional office environments. With a height of 6.46 inches and weight of just 3 ounces, it maintains a low profile while offering comfortable wearing characteristics. The on-ear earpiece design provides adequate sound isolation without completely blocking ambient noise, supporting the monaural audio approach that keeps users connected to their surroundings.
- Height
- 6.46" (164.08 mm)
- Weight
- 3 oz (85.05 g)
- Length
- 6.9 ft (2.10 m)
Highlights
- Mono on-ear headset with wired USB connectivity
- Noise-cancelling boom microphone for clear voice transmission
- Microsoft Teams button for one-touch access to the platform
- 6.9 ft cable provides flexible placement options
- In-line controller with volume adjustment and mute button
- Lightweight design at just 3 ounces for comfortable wear
- ActiveGard technology protects against audio spikes
- Compatible with PC softphone applications
- Black color scheme for professional appearance
- 2-year limited warranty for peace of mind
Specifications
| Specifications | |
|---|---|
| Manufacturer | EPOS |
| Manufacturer Part Number | 1000550 |
| Brand Name | EPOS |
| Product Line | IMPACT |
| Product Series | 100 |
| Product Model | SC 30 |
| Product Name | IMPACT SC 30 USB ML |
| Product Type | Headset |
| Technical Information | |
| Connectivity Technology | Wired |
| Cable Length | 6.9 ft (2.10 m) |
| Sound Mode | Mono |
| Minimum Frequency Response | 60 Hz |
| Maximum Frequency Response | 16 kHz |
| Features | Unified Communication,Microsoft Teams Button,Comfortable,In-Line Controller,ActiveGard,Mute Button,Lightweight |
| Earpiece | |
| Earpiece Design | On-ear |
| Earpiece Type | Monaural |
| Microphone | |
| Microphone Design | Boom |
| Microphone Technology | Noise Cancelling |
| Integrated Microphone | Yes |
| Detachable Microphone | No |
| Interfaces/Ports | |
| Host Interface | USB |
| Physical Characteristics | |
| Color Family | Black |
| Color | Black |
| Height | 6.46" (164.08 mm) |
| Weight (Approximate) | 3 oz (85.05 g) |
| Miscellaneous | |
| Compatibility | PC Softphone |
| Country of Origin | China |
| Warranty | |
| Limited Warranty | 2 Year |
User Manual
FAQ
What type of audio does this headset provide?
The EPOS IMPACT SC 30 USB ML delivers mono (monaural) audio through a single on-ear earpiece. This audio format allows you to hear call audio clearly while maintaining awareness of your surroundings, which is particularly useful in office environments where you need to stay alert to colleagues or ambient sounds.
How does the microphone perform in noisy environments?
This headset features a noise-cancelling boom microphone that uses advanced technology to minimize background noise. The boom design positions the microphone close to your mouth for optimal voice pickup while the noise-cancelling circuitry filters out ambient sounds, ensuring your voice comes through clearly even in busy office settings.
What connectivity options does this headset offer?
The headset connects via wired USB, providing plug-and-play compatibility with most Windows PCs and other systems that support USB audio devices. The 6.9 ft cable offers ample length for flexible desk placement, and the USB connection ensures reliable audio without wireless interference or battery concerns.
Does this headset work with Microsoft Teams?
Yes, the headset includes a dedicated Microsoft Teams button that provides one-touch access to the platform. This allows you to quickly answer calls, join meetings, or access Teams functions without navigating through software menus, making it particularly efficient for organizations that rely on Microsoft Teams for collaboration.
How comfortable is this headset for extended wear?
Designed for all-day comfort, the headset weighs just 3 ounces and features an on-ear earpiece design that distributes pressure evenly. The lightweight construction minimizes fatigue during long calls, while the monaural format keeps one ear free, reducing the enclosed feeling that some users experience with over-ear or stereo headsets.
What controls are available on this headset?
The headset includes an in-line controller with volume adjustment and a mute button, allowing you to manage audio levels and microphone status without interrupting your workflow. The dedicated Microsoft Teams button provides quick access to that platform, while the overall design keeps essential controls within easy reach during calls.
| Qty | Price | Available |
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