In Store Pickup

Pickup Instructions & Policy

FleetNetwork offers secure order pickup for confirmed and paid orders. Please review the full pickup procedure below to ensure a smooth and efficient collection process.

1) Eligibility & Notification

Pickup is available only for confirmed and fully paid orders.
You will receive a “Ready for Pickup” email notification.
Please do not arrive before receiving confirmation.

2) Required at Pickup

Order confirmation email (digital or printed).
Government-issued photo ID where applicable.
Verification of payment if requested.

Merchandise will not be released until verification is completed.

3) Third-Party Pickup

A designated third party may collect the order.
They must present the order confirmation.
Valid government ID is required.
Additional verification may be requested.

4) Holding Period

Orders are held for 7 calendar days unless otherwise specified.
After this period, cancellation or restocking fees may apply.

High-value orders may require additional fraud screening.

5) Inspection at Pickup

Please inspect all items before leaving.
Report visible damage or shortages immediately.

6) Changes & Cancellations

Notify us in advance to modify pickup details.
Pickup may be delayed if payment or fraud checks fail.

7) Privacy & Verification

ID and payment information are used strictly for verification.
Data is not stored beyond legal transaction requirements.

8) Contact

Questions about your pickup? Call 1-844-836-8268 or email sales@fleetnetwork.ca

Pickup Available at Multiple Canadian Warehouses

In addition to standard pickup locations, warehouse pickup is available upon request at select distribution centers across Canada.

Ontario

Vancouver

Quebec

Manitoba

Alberta

Saskatchewan