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Product Features
Technical Overview
The IMPACT SC 230 USB MS II connects via a wired USB Type A interface, providing plug-and-play compatibility with PCs and UC platforms without requiring additional drivers. Its electret condenser microphone employs uni-directional noise-cancelling technology to isolate the user's voice from background noise, enhancing call clarity in noisy environments.
EPOS ActiveGard technology is integrated to protect users against acoustic injury by limiting sudden sound spikes, and the headset complies with the EU Noise at Work Directive (Directive 2003/10/EC) for workplace safety. An in-line controller offers convenient volume and mute controls, while the headband includes numbered grooves and a name tag for personalized fit and identification.
Relevant factors for this section include Connectivity Technology, Sound Mode, Features, Earpiece Design. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Key Product Advantages
This headset combines professional-grade audio performance with practical features designed for business communications. The metal-reinforced headband and durable materials ensure long-term reliability, while the lightweight construction and adjustable fit provide all-day comfort for users.
These strengths make the product easier to deploy and manage in real environments, especially where reliability, usability, and day-to-day operational continuity matter. Notable benefits include Enhanced Call Clarity, User Safety and Comfort.
Enhanced Call Clarity
The noise-cancelling boom microphone with flexible positioning delivers clear voice pickup, reducing background noise for professional call quality.
- Uni-directional microphone technology
- Bendable and pivoting boom arm
User Safety and Comfort
ActiveGard technology protects against acoustic shock, and the on-ear design with padded earpiece ensures comfortable wear during long sessions.
- Complies with EU Noise at Work Directive
- Lightweight metal-reinforced headband
Deployment / Use Cases
The EPOS IMPACT SC 230 USB MS II is optimized for unified communications in professional settings such as call centers, office environments, and remote workstations. Its compatibility with PC softphone UC platforms and Skype for Business makes it a reliable choice for VoIP and video conferencing applications.
Ideal for users who require hands-free communication while maintaining awareness of their surroundings, this headset supports productivity in dynamic workplaces. The included carry bag and clothing clip add portability and convenience for users who need to move between workstations or travel occasionally.
Call Center Operations
Provides clear audio and durable construction for high-volume calling environments, with noise cancellation to minimize distractions.
Office and Remote Work
Offers plug-and-play USB connectivity for seamless integration with UC platforms, supporting professional communications from any desk.
What's in the Box
The package includes everything needed for immediate setup and use.
Package contents include IMPACT SC 230 USB MS II Headset Carry Bag Clothing Clip, IMPACT SC 230 USB MS II Headset. These included items support setup, installation, and immediate deployment without needing to source the core bundled accessories separately.
Highlights
- Mono sound mode with on-ear monaural design for ambient awareness
- Wired USB Type A connectivity for plug-and-play compatibility
- Noise-cancelling boom microphone with flexible positioning
- EPOS ActiveGard technology protects against acoustic injury
- Lightweight metal-reinforced headband for durability and comfort
- In-line controller for volume and mute controls
- Complies with EU Noise at Work Directive (Directive 2003/10/EC)
- Includes carry bag and clothing clip for portability
- 2-year limited warranty for added reliability
- Compatible with PC Softphone UC and Skype for Business
Specifications
| Specifications | |
|---|---|
| Manufacturer | EPOS |
| Manufacturer Part Number | 1000578 |
| Brand Name | EPOS |
| Product Line | IMPACT |
| Product Series | SC 200 |
| Product Model | SC 230 USB MS II |
| Product Name | IMPACT SC 230 USB MS II Headset |
| Product Type | Headset |
| Technical Information | |
| Connectivity Technology | Wired |
| Sound Mode | Mono |
| Features | Robust,Durable,Lightweight,Comfortable,Unified Communication,ActiveGard,In-Line Controller |
| Earpiece | |
| Earpiece Design | On-ear |
| Earpiece Type | Monaural |
| Microphone | |
| Microphone Design | Boom |
| Microphone Technology | Noise Cancelling,Electret,Uni-directional,Condenser |
| Interfaces/Ports | |
| Host Interface | USB Type A |
| Physical Characteristics | |
| Color Family | Black |
| Color | Black |
| Miscellaneous | |
| Package Contents | IMPACT SC 230 USB MS II Headset Carry Bag Clothing Clip |
| Compatibility | PC Softphone UC and Skype for Business |
| Country of Origin | China |
| Warranty | |
| Limited Warranty | 2 Year |
User Manual
FAQ
What type of connectivity does this headset use?
The EPOS IMPACT SC 230 USB MS II uses wired connectivity via a USB Type A interface. This provides plug-and-play compatibility with most PCs and unified communications platforms without requiring additional drivers or software installation, ensuring easy setup and reliable performance for business calls.
Is this a mono or stereo headset?
This is a mono headset with a monaural earpiece design. It delivers audio to one ear, allowing users to stay aware of their surroundings while on calls, which is ideal for office environments where ambient noise awareness or multitasking is important during communications.
Does the microphone have noise cancellation?
Yes, the headset features a boom microphone with noise-cancelling technology. It uses electret condenser and uni-directional pickup to isolate the user's voice from background noise, enhancing call clarity in noisy settings like call centers or busy offices for professional audio quality.
What is EPOS ActiveGard technology?
EPOS ActiveGard is a safety feature that protects users against acoustic injury by limiting sudden loud sound spikes. This technology helps prevent hearing damage during unexpected audio events, and the headset complies with the EU Noise at Work Directive for workplace safety standards.
What is included in the package?
The package includes the IMPACT SC 230 USB MS II headset, a protective carry bag for storage and transport, and a clothing clip for securing the cable. These accessories provide convenience and portability for users who need to move between workstations or travel occasionally.
What is the warranty period for this headset?
This headset comes with a 2-year limited warranty from EPOS. This coverage supports long-term reliability and provides peace of mind for business users investing in durable communication equipment for professional environments like offices or call centers.