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Product Features
Technical Overview
This IP phone operates on VoIP technology with one SIP line, suitable for individual users or basic extension needs. The cordless handset uses DECT 6.0 and radio frequency for reliable wireless communication, while Wi-Fi capability offers additional connectivity options. The base unit functions in a corded/cordless mode, providing flexibility depending on installation preferences.
Network connectivity includes a standard RJ-45 port and a PoE-enabled RJ-45 port, supporting IEEE 802.3af/at standards for simplified power delivery. The built-in speakerphone on both the handset and base enables hands-free conversations, with multicast paging support on the base speakerphone for group announcements. Two feature keys (Mute and Hold) offer quick call control during active communications.
This section brings together practical product details such as IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Network (RJ-45), so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
Key Product Advantages
The NG-S3411W combines practical features with hygienic design for modern business environments. Its antibacterial plastic surface reduces microbial growth, while remote configuration capabilities allow IT staff to program speed dials and network parameters from a server room without disturbing users.
Enhanced Hygiene
Antibacterial plastic inhibits 99.9% of bacteria growth, making this phone suitable for healthcare, hospitality, or shared office spaces where cleanliness is prioritized.
- Tested antibacterial surface
- Reduces cross-contamination risk
- Easy to clean Matte Black finish
Flexible Deployment
Wall mountable or desktop placement options accommodate various workspace layouts. PoE support eliminates the need for separate power adapters in many installations.
- Wall mount included
- Desktop stand ready
- Single-cable PoE installation
Deployment / Use Cases
This phone is ideal for front desks, hotel rooms, small offices, or healthcare settings where cordless convenience and hygiene matter. The cordless handset allows staff to move freely while remaining accessible, and the base unit's speakerphone supports hands-free operation for quick calls or consultations.
In hospitality environments, the guest computer port provides internet access without additional equipment. Remote configuration lets management update speed dials or network settings centrally, minimizing disruption to guests. The customizable handset accent piece offers branding opportunities for corporate identity or color coding across departments.
Hospitality Front Desk
Handle guest calls with the cordless handset while using the base speakerphone for quick inquiries. The guest computer port supports check-in systems or visitor internet access.
Medical Office Reception
Antibacterial surface supports infection control protocols. Cordless mobility allows staff to answer calls while moving between rooms or assisting patients.
Physical Profile
The NG-S3411W has a compact footprint measuring 5.50" wide by 4.30" deep, fitting easily on desks or mounted vertically on walls. Its 7" height accommodates the base unit and handset cradle, with a weight of 1.60 pounds ensuring stability. The Matte Black finish resists fingerprints and matches professional decor, while the included wall mount hardware supports secure vertical installation.
The physical profile is practical for deployment planning because the dimensions and weight are clearly defined: 7" (177.80 mm), 5.50" (139.70 mm), 4.30" (109.22 mm), 1.60 lb (725.75 g). This helps confirm rack, shelf, desk, or cabinet fit before installation.
- Width
- 5.50" (139.70 mm)
- Depth
- 4.30" (109.22 mm)
- Height
- 7" (177.80 mm)
- Weight
- 1.60 lb (725.75 g)
What's in the Box
The package includes all components needed for immediate deployment.
Package contents include NG-S3411W IP Phone Wall Mount for Base Handset Battery, NG-S3411W IP Phone. These included items support setup, installation, and immediate deployment without needing to source the core bundled accessories separately.
Highlights
- Cordless handset with DECT 6.0 and Wi-Fi wireless connectivity
- VoIP technology with 1 SIP line for business communication
- Power over Ethernet (PoE) support simplifies installation
- Antibacterial plastic inhibits 99.9% of bacteria growth
- Remote configuration of speed dials and network parameters
- Four programmable speed dials on handset for quick access
- GigE RJ45 switched computer port for guest internet access
- Wall mountable or desktop form factor options
- Matte Black finish with customizable handset accent piece
- 2-year limited warranty and RoHS environmental compliance
Specifications
| Specifications | |
|---|---|
| Manufacturer | VTech Holdings, Ltd |
| Manufacturer Part Number | 80-H0FH-13-000 |
| Brand Name | VTech |
| Product Model | NG-S3411W |
| Product Name | NG-S3411W IP Phone |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Handset Connectivity Technology | Cordless |
| Base Unit Connectivity Technology | Corded/Cordless |
| Wireless Technology | Wi-Fi,DECT 6.0,Radio Frequency |
| Total Number of Phone Lines | 1 |
| Speakerphone | Yes |
| Interfaces/Ports | |
| Network (RJ-45) | Yes |
| PoE (RJ-45) Port | Yes |
| Physical Characteristics | |
| Color Family | Black |
| Product Color | Matte Black |
| Form Factor | Wall Mountable,Desktop |
| Height | 7" (177.80 mm) |
| Width | 5.50" (139.70 mm) |
| Depth | 4.30" (109.22 mm) |
| Weight (Approximate) | 1.60 lb (725.75 g) |
| Miscellaneous | |
| Package Contents | NG-S3411W IP Phone Wall Mount for Base Handset Battery |
| Environmental Compliance | Restriction of Hazardous Substances (RoHS) |
| Warranty | |
| Limited Warranty | 2 Year |
User Manual
FAQ
How many SIP lines does this VTech phone support?
The VTech NG-S3411W supports one SIP line, making it suitable for individual users, basic extensions, or dedicated phone lines in small business or hospitality settings. This single-line configuration handles incoming and outgoing calls efficiently without multi-line complexity.
Does this IP phone support Power over Ethernet (PoE)?
Yes, the NG-S3411W includes a PoE-enabled RJ-45 port that supports IEEE 802.3af/at standards. This allows the phone to receive both data and power through a single network cable, reducing clutter and simplifying installation in environments with PoE switches or injectors.
What wireless technologies does the cordless handset use?
The cordless handset uses DECT 6.0 and radio frequency for reliable wireless communication, providing clear audio and secure connections within range. Additionally, the phone supports Wi-Fi connectivity, offering flexibility for network integration where DECT infrastructure may not be available.
Can this phone be mounted on a wall?
Yes, the NG-S3411W is designed for both wall mounting and desktop placement. The package includes a wall mount for the base unit, allowing vertical installation to save desk space. This flexibility makes it suitable for reception areas, hotel rooms, or offices with limited surface area.
What is the antibacterial feature on this phone?
The phone's plastic surfaces are treated with antibacterial technology tested to inhibit 99.9% of bacteria growth. This feature helps maintain hygiene in shared environments like hospitals, clinics, or front desks, reducing the risk of cross-contamination between users.
What is included in the package with this IP phone?
The package contains the NG-S3411W IP phone base unit, a cordless handset, a wall mount for the base, a battery for the handset, and necessary documentation. This complete set allows immediate deployment without additional accessories for basic installation.
How many SIP lines or accounts does this phone support?
The listed telephony detail is 1, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.
Does this model support PoE?
The listed telephony detail is Yes, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.