HP Poly 82M83AA Poly Edge B20 IP Phone - 2-Port PoE VoIP Desktop/Wall-Mountable - Black
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Product Features
Technical Overview
This IP phone operates on VoIP technology, enabling high-quality voice over internet protocol calls. It includes two RJ-45 network ports, with one supporting Power over Ethernet (PoE) to simplify installation by delivering both data and power through a single cable.
The device features a corded handset and base for consistent audio transmission, along with a built-in speakerphone for hands-free conversations. Caller ID functionality displays incoming call information, enhancing call management and productivity.
This section brings together practical product details such as IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Network (RJ-45), so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
A strong technical summary explains how the product's interfaces, hardware profile, and operating characteristics work together in real deployment. Buyers often need this context to confirm compatibility with existing devices, expected performance in daily use, and whether installation will be straightforward for IT staff or end users.
Key Product Advantages
The Poly Edge B20 combines practical VoIP features with a durable design, making it a cost-effective choice for businesses seeking reliable telephony solutions.
PoE Support
Power over Ethernet capability reduces cable clutter and allows flexible placement near network outlets without needing a separate power adapter.
- Simplifies installation
- Reduces power outlets needed
Dual Form Factor
Designed for both desktop use and wall mounting, this phone adapts to different office layouts and space constraints.
- Desktop stand included
- Wall mount hardware provided
Essential Call Features
Includes speakerphone and caller ID to support efficient communication and call handling in busy work environments.
- Hands-free operation
- Incoming call identification
Deployment / Use Cases
The Poly Edge B20 is ideal for small to medium-sized businesses, remote offices, or departmental use where reliable voice communication is required. Its straightforward setup and PoE support make it suitable for environments with limited desk space or where wall mounting is preferred.
Common deployments include front desks, conference rooms, and individual workstations. The corded design ensures consistent performance in areas with potential wireless interference, while the black color matches standard office aesthetics.
This section brings together practical product details such as IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Network (RJ-45), so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
Office Desks
Place on desks for daily individual use, with the included stand providing a stable base for easy access to call controls.
Wall-Mounted Setups
Mount on walls in reception areas, kitchens, or hallways to save desk space and maintain a clean, organized appearance.
What's in the Box
The package includes all necessary components for immediate setup and use.
Highlights
- VoIP technology for internet-based calls
- 2 RJ-45 network ports with PoE support
- Corded handset and base for stable connectivity
- Built-in speakerphone and caller ID
- Desktop and wall-mountable form factor
- Black color for professional office integration
- Energy Star certified for energy efficiency
- 1-year limited warranty for peace of mind
Specifications
| Specifications | |
|---|---|
| Manufacturer | HP Inc. |
| Manufacturer Part Number | 82M83AA |
| Brand Name | Poly |
| Product Line | Edge |
| Product Model | B20 |
| Product Name | Edge B20 IP Phone and PoE-Enabled |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Handset Connectivity Technology | Corded |
| Base Unit Connectivity Technology | Corded |
| Caller ID | Yes |
| Speakerphone | Yes |
| Interfaces/Ports | |
| Network (RJ-45) | Yes |
| Number of Network (RJ-45) Ports | 2 |
| PoE (RJ-45) Port | Yes |
| Physical Characteristics | |
| Product Color | Black |
| Form Factor | Desktop,Wall Mountable |
| Miscellaneous | |
| Package Contents | Edge B20 IP Phone and PoE-Enabled Desk Stand/Wall Mount Hardware Handset with Handset Cord Network (LAN) Cable Safety Information Sheet Setup Sheet with QR Code to Documentation and Video Power Supply Unit (PSU) |
| Energy Star | Yes |
| Country of Origin | China |
| Environmentally Friendly | Yes |
| Environmental Compliance | China Restriction of Hazardous Substances 2 (China RoHS 2),Restriction of Hazardous Substances (RoHS) |
| Warranty | |
| Limited Warranty | 1 Year |
FAQ
What is the IP phone technology used in the Poly Edge B20?
The Poly Edge B20 uses VoIP (Voice over Internet Protocol) technology, which transmits voice calls over internet networks instead of traditional phone lines. This allows for cost-effective communication and integration with modern business networks.
Does this phone support Power over Ethernet (PoE)?
Yes, the Poly Edge B20 includes a PoE (RJ-45) port. This means it can receive both data and power through a single Ethernet cable, simplifying installation by eliminating the need for a separate power adapter in compatible network setups.
How many network ports does the Poly Edge B20 have?
This IP phone has two network (RJ-45) ports. These ports support Ethernet connectivity for data transmission, with one port typically used for PoE if available, providing flexibility for network configurations.
Can the Poly Edge B20 be mounted on a wall?
Yes, the Poly Edge B20 is designed for both desktop and wall-mountable use. The package includes hardware for wall mounting, allowing you to install it vertically to save desk space and suit various office layouts.
What audio features are included with this IP phone?
The Poly Edge B20 features a built-in speakerphone for hands-free conversations and caller ID to display incoming call information. The corded handset ensures clear audio transmission without wireless interference.
What is the warranty period for the Poly Edge B20?
The Poly Edge B20 comes with a 1-year limited warranty. This covers manufacturing defects and ensures reliable performance, providing confidence in your business communication investment.
How many SIP lines or accounts does this phone support?
Poly Edge B20 IP Phone - Corded - Corded - Desktop, Wall Mountable - Black - VoIP - 2 x Network (RJ-45) - PoE Ports (82M83AA) is best understood through its communication features, deployment fit, and connectivity profile, which help buyers confirm desk-phone suitability before rollout.
Does this model support PoE?
The listed telephony detail is Yes, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.
| Qty | Price | Available |
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