Shipping included*
Exclusions
Additional shipping fees may apply in rare circumstances for deliveries outside standard service areas. In most cases, this only potentially affects shipments to the Northwest Territories and Yukon, as well as certain heavy or oversized items.
HP Poly 82Z79AA Poly CCX 505 IP Phone - 24 SIP Lines - 5" LCD - PoE - Wi-Fi/Bluetooth - Black
Business volume discounts
Technical guidance
Preparation & staging
QC · ON · AB · BC
Product Features
Technical Overview
The CCX 505 operates on VoIP technology, ensuring crystal-clear voice calls over internet protocols. It includes two RJ-45 network ports for daisy-chaining additional devices like computers or other IP phones, and a USB port for peripheral expansion. The wireless LAN adheres to IEEE 802.11b/g/n standards, providing reliable Wi-Fi connectivity.
Audio features include a built-in speakerphone and caller ID support, facilitating hands-free communication and call screening. The handset uses corded connectivity, while the base unit supports corded/cordless configurations, offering versatility in setup.
Relevant factors for this section include IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Screen Type. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
A strong technical summary explains how the product's interfaces, hardware profile, and operating characteristics work together in real deployment. Buyers often need this context to confirm compatibility with existing devices, expected performance in daily use, and whether installation will be straightforward for IT staff or end users.
Key Product Advantages
The CCX 505 excels in business communication with its high line capacity and integrated Microsoft Teams compatibility, streamlining collaboration. PoE support reduces cable clutter and installation costs, making it ideal for modern office infrastructures.
These strengths make the product easier to deploy and manage in real environments, especially where reliability, usability, and day-to-day operational continuity matter. Notable benefits include Enhanced Mobility, Deployment Flexibility.
Enhanced Mobility
Wi-Fi and Bluetooth enable wireless headset pairing and flexible placement, supporting dynamic work environments without sacrificing call quality.
- Wireless LAN for network flexibility
- Bluetooth for audio accessories
Deployment Flexibility
Desktop and wall-mountable form factors allow installation in various spaces, from executive desks to shared areas, with a clean, professional appearance.
- Dual mounting options
- Black color for office aesthetics
Deployment / Use Cases
This phone is designed for business environments requiring reliable VoIP communication with Microsoft Teams integration. Its 24-line capacity supports high-traffic areas like reception desks or call centers, where multiple concurrent calls are common.
In hospitality settings such as hotel lobbies or guest rooms, the PoE capability and wall-mount option enable easy installation without extensive wiring. The USB port allows for future expansions, such as connecting external cameras or storage for enhanced functionality.
Relevant factors for this section include IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Screen Type. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Office Desks
Ideal for individual employees or shared workspaces, providing clear audio and visual call management with Teams integration.
Conference Halls
Supports group communication with speakerphone functionality and multiple line handling for efficient meeting coordination.
What's in the Box
The package includes all necessary components for immediate setup and use.
Highlights
- 24 SIP lines for high-capacity business communication
- 5" LCD screen for clear call and Teams interface display
- PoE support simplifies installation with single-cable power and data
- Wi-Fi and Bluetooth enable wireless connectivity and headset pairing
- Two RJ-45 ports for daisy-chaining network devices
- USB port for peripheral expansion and future upgrades
- Black finish with desktop or wall-mountable form factor
- Microsoft Teams integration for seamless collaboration
- Energy Star certified for energy efficiency
- 1-year limited warranty for reliable performance
Specifications
| Specifications | |
|---|---|
| Manufacturer | HP Inc. |
| Manufacturer Part Number | 82Z79AA |
| Brand Name | Poly |
| Product Series | CCX |
| Product Model | CCX 505 |
| Product Name | CCX 505 Business Media Phone for Microsoft Teams and PoE-enabled (82Z79AA) |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Handset Connectivity Technology | Corded |
| Base Unit Connectivity Technology | Corded/Cordless |
| Wireless Technology | Wi-Fi,Bluetooth |
| Wireless LAN Standard | IEEE 802.11b/g/n |
| Total Number of Phone Lines | 24 |
| Caller ID | Yes |
| Speakerphone | Yes |
| Display & Graphics | |
| Screen Type | LCD |
| Screen Size | 5" |
| Interfaces/Ports | |
| Network (RJ-45) | Yes |
| Number of Network (RJ-45) Ports | 2 |
| USB | Yes |
| PoE (RJ-45) Port | Yes |
| Physical Characteristics | |
| Color Family | Black |
| Product Color | Black |
| Form Factor | Desktop,Wall Mountable |
| Miscellaneous | |
| Package Contents | CCX 505 Business Media Phone for Microsoft Teams and PoE-enabled (82Z79AA) Setup Sheet Network (LAN) Cable-CAT-5E Desk Stand Handset with Handset Cord |
| Energy Star | Yes |
| Country of Origin | China |
| Environmentally Friendly | Yes |
| Environmental Compliance | China Restriction of Hazardous Substances 2 (China RoHS 2) |
| Warranty | |
| Limited Warranty | 1 Year |
User Manual
FAQ
How many SIP lines does the Poly CCX 505 support?
The Poly CCX 505 supports 24 SIP lines, making it suitable for high-traffic business environments like reception desks or call centers where multiple concurrent calls are necessary. This capacity ensures efficient handling of incoming and outgoing communications without requiring additional hardware.
Does this IP phone support Power over Ethernet (PoE)?
Yes, the CCX 505 includes a PoE (RJ-45) port, allowing it to receive both data and electrical power through a single Ethernet cable. This feature simplifies installation by reducing cable clutter and is ideal for deployments in areas like conference halls or lobbies where power outlets may be limited.
What wireless connectivity options are available?
This phone offers Wi-Fi and Bluetooth connectivity. The Wi-Fi supports IEEE 802.11b/g/n standards for reliable network access, while Bluetooth enables pairing with wireless headsets or other audio devices, providing flexibility for mobile use in office settings.
Can the CCX 505 be wall-mounted?
Yes, the CCX 505 has a form factor that supports both desktop placement and wall mounting. This versatility allows installation in various spaces, such as shared work areas or guest rooms, to optimize space and maintain a clean, professional appearance.
What is included in the package?
The package contains the CCX 505 Business Media Phone for Microsoft Teams and PoE-enabled (82Z79AA), a setup sheet, a network (LAN) cable-CAT-5E, a desk stand, and a handset with handset cord. These components ensure ready-to-use deployment out of the box.
Is this phone compatible with Microsoft Teams?
Yes, the CCX 505 is designed as a Business Media Phone for Microsoft Teams, offering integrated compatibility for seamless collaboration. It supports Teams features for call management, contacts, and visual interface, enhancing productivity in business environments that use this platform.