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HP Poly 849A3AA#ABA Poly CCX 400 Business Media Phone - Open SIP - PoE - 24 Lines - 2x RJ-45 - Black - GSA/TAA Compliant
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Product Features
Technical Overview
The CCX 400 operates on VoIP technology, enabling crystal-clear voice calls over internet protocols. Its 24-line capacity supports extensive call handling, while standard features like caller ID and speakerphone enhance usability. The dual RJ-45 ports provide network connectivity flexibility, with one port supporting Power over Ethernet for simplified deployment.
Connectivity includes a USB port for peripheral expansion, and the corded design ensures stable audio transmission. The phone is environmentally compliant with China RoHS 2 standards and backed by a one-year limited warranty for peace of mind.
This section brings together practical product details such as IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Network (RJ-45), so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
A strong technical summary explains how the product's interfaces, hardware profile, and operating characteristics work together in real deployment. Buyers often need this context to confirm compatibility with existing devices, expected performance in daily use, and whether installation will be straightforward for IT staff or end users.
Key Product Advantages
The Poly CCX 400 combines high line capacity with robust connectivity options, making it ideal for demanding business communication environments. Its Open SIP compatibility allows integration with various SIP-based PBX systems, while PoE support reduces cable clutter and installation complexity.
High-Capacity Communication
With 24 total phone lines, the CCX 400 handles multiple concurrent calls efficiently, supporting busy office environments without requiring additional hardware.
- 24-line SIP support
- Caller ID functionality
- Integrated speakerphone
Simplified Deployment
PoE capability allows power and data over a single Ethernet cable, while dual RJ-45 ports enable daisy-chaining or separate network connections.
- Power over Ethernet support
- Dual RJ-45 ports
- USB expansion port
Compliance Ready
GSA/TAA compliance ensures eligibility for government and educational procurement, while environmental standards meet modern regulatory requirements.
- GSA/TAA compliant
- China RoHS 2 environmental standards
- 1-year warranty
Deployment / Use Cases
The Poly CCX 400 is engineered for business environments where reliable, high-capacity voice communication is essential. Its 24-line capacity makes it suitable for reception desks, executive offices, or departmental hubs that manage multiple incoming and outgoing calls simultaneously.
The PoE-enabled design simplifies installation in office settings with structured cabling, while the wall-mountable option provides flexibility for space-constrained areas like cubicles, conference rooms, or retail counters. Open SIP compatibility ensures broad interoperability with existing VoIP infrastructure.
Office Reception & Administration
Ideal for front desks handling high call volumes, with caller ID and speakerphone features enhancing productivity and professional presentation.
Government & Education Environments
GSA/TAA compliance makes this phone suitable for public sector procurement, while robust construction supports daily use in institutional settings.
What's in the Box
The package includes all necessary components for immediate deployment and use.
Highlights
- Open SIP compatibility for flexible PBX integration
- Power over Ethernet support simplifies installation
- 24 total phone lines handle high call volumes
- Dual RJ-45 network ports for connectivity options
- USB port for peripheral expansion
- Caller ID and integrated speakerphone included
- GSA/TAA compliant for government procurement
- Black design with desktop or wall-mountable form factor
- Corded handset ensures reliable audio quality
- 1-year limited warranty for added protection
Specifications
| Specifications | |
|---|---|
| Manufacturer | HP Inc. |
| Manufacturer Part Number | 849A3AA#ABA |
| Brand Name | Poly |
| Product Series | CCX |
| Product Model | CCX 400 |
| Product Name | CCX 400 Business Media Phone with Open SIP and PoE-enabled GSA/TAA |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Handset Connectivity Technology | Corded |
| Base Unit Connectivity Technology | Corded |
| Total Number of Phone Lines | 24 |
| Caller ID | Yes |
| Speakerphone | Yes |
| Interfaces/Ports | |
| Network (RJ-45) | Yes |
| Number of Network (RJ-45) Ports | 2 |
| USB | Yes |
| PoE (RJ-45) Port | Yes |
| Physical Characteristics | |
| Product Color | Black |
| Form Factor | Wall Mountable,Desktop |
| Miscellaneous | |
| Package Contents | CCX 400 Business Media Phone with Open SIP and PoE-enabled GSA/TAA Desk stand Handset with Handset Cord Network (LAN) CableCAT-5E Setup Sheet |
| Country of Origin | Taiwan |
| TAA Compliant | Yes |
| Environmentally Friendly | Yes |
| Environmental Compliance | China Restriction of Hazardous Substances 2 (China RoHS 2) |
| Warranty | |
| Limited Warranty | 1 Year |
User Manual
FAQ
How many simultaneous phone lines does the Poly CCX 400 support?
The Poly CCX 400 supports up to 24 total phone lines, making it suitable for high-volume call environments like reception desks, call centers, or busy office departments. This capacity allows multiple concurrent calls without requiring additional hardware.
Does this phone support Power over Ethernet (PoE)?
Yes, the CCX 400 includes PoE support through its RJ-45 ports. This allows the phone to receive both power and data over a single Ethernet cable, reducing cable clutter and simplifying installation in offices with structured cabling systems.
What connectivity ports are available on the CCX 400?
The phone features two RJ-45 network ports, one of which supports PoE. It also includes a USB port for connecting peripherals like headsets or storage devices. The corded handset connects directly to the base unit for reliable audio transmission.
Is the Poly CCX 400 compatible with SIP-based phone systems?
Yes, the CCX 400 features Open SIP compatibility, allowing integration with a wide range of SIP-based PBX systems and VoIP service providers. This flexibility makes it suitable for various business communication infrastructures.
What compliance standards does this phone meet?
The CCX 400 is GSA/TAA compliant, making it eligible for government and educational procurement. It also meets China RoHS 2 environmental standards for hazardous substance restriction and comes with a one-year limited warranty.
Can the CCX 400 be wall-mounted or used on a desktop?
Yes, the phone supports both desktop placement and wall mounting. The included desk stand provides stable desktop use, while the form factor allows secure wall installation for space-constrained environments like cubicles or conference rooms.
How many SIP lines or accounts does this phone support?
The listed telephony detail is 24, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.
Does this model support PoE?
The listed telephony detail is Yes, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.
| Qty | Price | Available |
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