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HP Poly 84C18AA#ABA Poly CCX 700 IP Phone - 24 SIP Lines - Corded/Cordless - Wi-Fi - Bluetooth - Desktop - Black
Business volume discounts
Technical guidance
Preparation & staging
QC · ON · AB · BC
Product Features
Technical Overview
The CCX 700 operates on VoIP technology, transmitting audio signals over internet protocols to reduce traditional telephony costs. Its 24-line capacity handles multiple concurrent calls, supported by advanced telephony features like video calling and a full-duplex speakerphone for hands-free conversations. The phone includes two RJ-45 network ports, with one supporting Power over Ethernet for streamlined deployment.
Wireless connectivity is provided through integrated Wi-Fi and Bluetooth, enabling cordless operation and peripheral pairing. A USB port allows for expansion with headsets or storage devices. The phone's environmental compliance meets China RoHS 2 standards, reflecting responsible manufacturing practices.
Relevant factors for this section include IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Network (RJ-45). When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Key Product Advantages
The CCX 700 delivers robust communication capabilities in a flexible, business-ready package. Its high line capacity and advanced features support demanding professional environments while maintaining ease of use.
High-Capacity Communication
With 24 SIP lines, this phone manages multiple calls simultaneously, ideal for busy offices or shared spaces.
- Supports up to 24 concurrent lines
- Video calling capability
- Integrated speakerphone
Flexible Connectivity
Combines corded reliability with cordless convenience, plus wireless options for maximum deployment flexibility.
- Corded/cordless base unit
- Wi-Fi and Bluetooth built-in
- Dual Ethernet with PoE
Simplified Deployment
PoE support eliminates separate power cabling, while Open SIP ensures compatibility with most VoIP systems.
- Single-cable power and data
- No proprietary system lock-in
- Desktop-ready design
Deployment / Use Cases
This IP phone is engineered for business environments where reliable, high-capacity communication is essential. Its feature set addresses both traditional telephony needs and modern unified communication requirements.
In office settings, the CCX 700 serves well at reception desks, in conference rooms, or on executive desks where multiple lines and video calling enhance productivity. The cordless base option with wireless connectivity makes it suitable for spaces where mobility is beneficial, such as open-plan offices or retail floors. PoE capability simplifies installation in locations without convenient power outlets, including wall-mounted configurations or temporary setups.
Reception & Front Desk
Handle high call volumes with 24-line capacity, video calling for visitor identification, and professional black finish.
Conference & Meeting Rooms
Enable group conversations with speakerphone, support video conferences, and provide wireless flexibility with Wi-Fi/Bluetooth.
What's in the Box
The package includes all necessary components for immediate deployment and use.
Highlights
- 24 SIP lines for high-capacity business communication
- Corded/cordless base unit with Wi-Fi and Bluetooth connectivity
- Power over Ethernet support for simplified installation
- Dual Ethernet ports for network connectivity
- Video calling capability for enhanced communication
- Integrated speakerphone for hands-free conversations
- Open SIP compatibility for system flexibility
- Professional black desktop form factor
- USB port for peripheral expansion
- 1-year limited warranty with environmental compliance
Specifications
| Specifications | |
|---|---|
| Manufacturer | HP Inc. |
| Manufacturer Part Number | 84C18AAABA |
| Brand Name | Poly |
| Product Series | CCX |
| Product Model | CCX 700 |
| Product Name | CCX 700 Business Media Phone with Open SIP with Power Supply |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Handset Connectivity Technology | Corded |
| Base Unit Connectivity Technology | Corded/Cordless |
| Wireless Technology | Wi-Fi,Bluetooth |
| Total Number of Phone Lines | 24 |
| Caller ID | Yes |
| Speakerphone | Yes |
| Video Phone | Yes |
| Interfaces/Ports | |
| Network (RJ-45) | Yes |
| Number of Network (RJ-45) Ports | 2 |
| USB | Yes |
| PoE (RJ-45) Port | Yes |
| Physical Characteristics | |
| Product Color | Black |
| Form Factor | Desktop |
| Miscellaneous | |
| Package Contents | CCX 700 Business Media Phone with Open SIP with Power Supply Desk stand Handset with Handset Cord Network (LAN) CableCAT-5E Setup Sheet |
| Country of Origin | China |
| Environmentally Friendly | Yes |
| Environmental Compliance | China Restriction of Hazardous Substances 2 (China RoHS 2) |
| Warranty | |
| Limited Warranty | 1 Year |
User Manual
FAQ
How many simultaneous calls can the Poly CCX 700 handle?
The CCX 700 supports up to 24 SIP lines, meaning it can handle 24 concurrent calls. This makes it suitable for high-traffic areas like reception desks, conference rooms, or executive offices where multiple lines are frequently active.
Does this IP phone support Power over Ethernet?
Yes, the CCX 700 includes a PoE (RJ-45) port that delivers both data and power over a single Ethernet cable. This eliminates the need for a separate power outlet near the phone, simplifying installation in locations where power access is limited.
What wireless connectivity options are available?
This phone features integrated Wi-Fi and Bluetooth. The Wi-Fi enables cordless operation from the base unit, while Bluetooth allows pairing with wireless headsets or other compatible devices for enhanced mobility and convenience.
Can this phone be used for video calls?
Yes, the CCX 700 includes video phone capability. When connected to a compatible video system or service, it supports video calling for face-to-face communication, making it suitable for conference rooms or remote collaboration setups.
What is included in the package with this IP phone?
The package contains the CCX 700 Business Media Phone with Open SIP, a power supply, desk stand, handset with handset cord, a CAT-5E network cable, and a setup sheet. All necessary components are provided for immediate deployment.
Is this phone compatible with standard VoIP systems?
Yes, the CCX 700 uses Open SIP compatibility, meaning it works with most standard VoIP systems and services without requiring proprietary hardware or software. This ensures flexibility and ease of integration into existing communication infrastructure.