HP Poly 8X231AA Poly Blackwire 5220 Headset - Stereo USB-C Wired - Microsoft Teams & Zoom Certified - Noise Cancelling - 32 Ohm
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Product Features
Technical Overview
The Blackwire 5220 delivers stereo sound with a frequency response of 20 Hz to 20 kHz, providing accurate audio reproduction across the full spectrum. With 32 Ohm impedance and a signal-to-noise ratio of 118 dB, this headset ensures clear, detailed sound with minimal distortion.
Advanced features include SoundGuard technology for acoustic shock protection, dynamic EQ for balanced audio, and digital signal processing (DSP) for enhanced voice clarity. The rotating boom microphone incorporates omni-directional and noise-cancelling technology to capture voice clearly while minimizing ambient noise.
Relevant factors for this section include Connectivity Technology, Cable Length, Sound Mode, Earpiece Design. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Key Product Advantages
The Blackwire 5220 stands out with its dual-certification for Microsoft Teams and Zoom, ensuring optimized performance and compatibility with these leading collaboration platforms. This headset is engineered to meet the demands of professional communication with features specifically designed for business use.
Professional Communication
The noise-cancelling microphone and echo reduction technology ensure your voice comes through clearly without background interference, making every conversation professional and productive.
- Omni-directional microphone technology
- Echo reduction and noise reduction
- Unified communication optimized
Comfort & Durability
Built for extended use with lightweight materials and ergonomic design, this headset maintains comfort during long sessions while offering durable construction for daily professional use.
- Leatherette ear cushions
- Supra-aural form factor
- Lightweight at 5.83 oz
Deployment / Use Cases
The Poly Blackwire 5220 is versatile enough for various professional scenarios where clear audio communication is essential. Its wired connectivity and broad compatibility make it suitable for both traditional office setups and modern hybrid work environments.
This headset excels in contact center applications where agents require reliable, clear communication throughout extended shifts. The noise-cancelling capabilities and comfortable design support productivity in busy call center environments. For remote workers and home office professionals, the Blackwire 5220 provides professional-grade audio quality for video conferences, team meetings, and customer interactions.
Contact Center Operations
Ideal for call center agents requiring consistent audio quality and comfort during extended shifts, with features specifically designed for high-volume communication environments.
Hybrid Work Solutions
Perfect for remote professionals and office workers needing reliable audio for video conferencing, team collaboration, and customer meetings across multiple platforms.
Physical Profile
The Blackwire 5220 features a supra-aural (on-ear) design with an over-the-head wearing style that distributes weight evenly for comfortable extended use. The black finish presents a professional appearance suitable for business environments, while the 7.1-foot cable provides ample reach for flexible workstation setups.
Weighing just 5.83 ounces, this headset remains lightweight enough for all-day wear without causing fatigue. The rotating boom microphone can be positioned optimally for clear voice capture and stowed conveniently when not in use.
- Weight
- 118 dB(A)
- Length
- 7.1 ft (2.16 m)
What's in the Box
The Blackwire 5220 comes complete with everything needed for immediate setup and use across various devices and platforms.
Highlights
- Stereo sound mode for distinct left and right channel audio
- Microsoft Teams and Zoom certified for optimized performance
- Noise-cancelling omni-directional boom microphone
- USB Type-C and 3.5mm connectivity options
- 20 Hz - 20 kHz frequency response range
- SoundGuard technology with acoustic shock protection
- Lightweight design at 5.83 oz for extended comfort
- Compatible with Windows, macOS, Android, and iOS
- Includes USB-C to USB-A adapter for broader compatibility
- 2-year limited warranty for peace of mind
Specifications
| Specifications | |
|---|---|
| Manufacturer | HP Inc. |
| Manufacturer Part Number | 8X231AA |
| Brand Name | Poly |
| Product Line | Blackwire |
| Product Series | 5200 |
| Product Model | 5220 |
| Product Name | Blackwire 5220 Headset |
| Packaged Quantity | 1 Each |
| Packing | Box |
| Product Type | Headset |
| Technical Information | |
| Connectivity Technology | Wired |
| Cable Length | 7.1 ft (2.16 m) |
| Sound Mode | Stereo |
| Impedance | 32 Ohm |
| Minimum Frequency Response | 20 Hz |
| Maximum Frequency Response | 20 kHz |
| Noise Canceling | Yes |
| Sound Pressure Level | 102 dB |
| Sound Pressure Level (A-Weighted) | 118 dB(A) |
| Features | SoundGuard Technology,Dynamic EQ,Digital Signal Processing (DSP),Rotating Microphone,Acoustic Shock Protection,Lightweight,Durable,Comfortable,Echo Reduction,Noise Reduction,Unified Communication,Passive Noise Cancellation,Ergonomic Design |
| Microsoft Teams Certification | Yes |
| Zoom Certification | Yes |
| Earpiece | |
| Earpiece Design | On-ear,Over-the-head |
| Earpiece Type | Binaural |
| Driver Size | 1.26" (32 mm) |
| Signal to Noise Ratio (SNR) | 118 dB |
| Microphone | |
| Microphone Design | Boom |
| Microphone Technology | Omni-directional,Noise Cancelling |
| Interfaces/Ports | |
| Host Interface | USB Type C,Mini-phone (3.5mm) |
| Physical Characteristics | |
| Color Family | Black |
| Color | Black |
| Form Factor | Supra-aural |
| Weight (Approximate) | 5.83 oz (165.20 g) |
| Miscellaneous | |
| Package Contents | Blackwire 5220 Stereo USB-C Headset + 3.5mm Plug + USB-C/A Adapter Quick Start Guide Warranty Card Carrying Case USB Type-C® to USB Type-A Adapter |
| Application/Usage | Mobile Device,Tablet,Communication,Voice Call,Music,Chromebook |
| Country of Origin | China/Mexico |
| TCO Certified | Yes |
| Operating System Platform | Windows,macOS,Android,iOS |
| Platform Supported | PC,Mac |
| Warranty | |
| Limited Warranty | 2 Year |
User Manual
FAQ
What certifications does the Poly Blackwire 5220 have?
The Blackwire 5220 is certified for both Microsoft Teams and Zoom, ensuring optimized performance and compatibility with these leading collaboration platforms. These certifications mean the headset has been tested and verified to work seamlessly with the audio processing and communication features of each platform, providing reliable performance for business meetings and team collaboration.
What type of connectivity does this headset support?
This headset features wired connectivity with dual interface options: USB Type-C and 3.5mm mini-phone jack. The included USB-C to USB-A adapter extends compatibility to systems with standard USB ports. The 7.1-foot cable provides ample reach for flexible workstation setups while maintaining reliable audio transmission.
Is the microphone noise-cancelling?
Yes, the Blackwire 5220 features a boom microphone with both omni-directional and noise-cancelling technology. This combination captures your voice clearly while minimizing background noise and echo, ensuring your communications come through cleanly even in noisy environments. The rotating design allows optimal positioning for voice capture.
What operating systems are compatible with this headset?
The Blackwire 5220 is compatible with Windows, macOS, Android, and iOS operating systems, supporting PCs, Macs, tablets, mobile devices, and Chromebooks. This broad compatibility makes it suitable for various devices across different platforms, from traditional office computers to modern mobile work setups.
How comfortable is this headset for extended use?
Designed for all-day comfort, the Blackwire 5220 features a supra-aural (on-ear) design with leatherette ear cushions and an over-the-head wearing style. Weighing just 5.83 ounces, it distributes weight evenly to prevent pressure points. The ergonomic design and lightweight construction make it comfortable for extended sessions without causing fatigue.
What audio quality can I expect from this headset?
The Blackwire 5220 delivers stereo sound with a frequency response of 20 Hz to 20 kHz, providing full-spectrum audio reproduction. With 32 Ohm impedance and a 118 dB signal-to-noise ratio, it offers clear, detailed sound with minimal distortion. Features like SoundGuard technology, dynamic EQ, and digital signal processing further enhance audio quality and voice clarity.