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Epson C31C246012 TM-H5000II POS Thermal Receipt Printer - Monochrome - 28. 4 lps - 180 dpi - Direct Thermal - Automatic Cutter
Business volume discounts
Technical guidance
Preparation & staging
QC · ON · AB · BC
Product Features
Technical Overview
This printer operates on direct thermal technology, where heat-sensitive paper reacts to the print head's thermal elements to create images and text. The 180 dpi print resolution produces sharp characters and basic graphics suitable for receipts, tickets, and transaction logs.
Media handling is optimized for commercial use, supporting standard A4-sized rolls along with thermal paper and plain paper options. The 3.3-inch maximum roll diameter accommodates large paper supplies to minimize reload frequency during extended operations.
This section brings together practical product details such as Recommended Use, Print Color Capability, Maximum Mono Print Speed, Cutter, so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
A strong technical summary explains how the product's interfaces, hardware profile, and operating characteristics work together in real deployment. Buyers often need this context to confirm compatibility with existing devices, expected performance in daily use, and whether installation will be straightforward for IT staff or end users.
Key Product Advantages
The TM-H5000II combines speed, reliability, and operational simplicity in a compact footprint designed for countertop integration. The automatic cutter mechanism ensures clean, consistent receipt separation without manual tearing, while the direct thermal design eliminates consumable costs beyond paper.
High-Speed Transaction Processing
With 28.4 lines per second output, this printer keeps pace with rapid transaction volumes during busy periods, reducing customer wait times and improving throughput.
- 28.4 lps monochrome printing
- 180 dpi resolution for clear text
- Continuous receipt production
Simplified Maintenance
Direct thermal technology requires no ink, toner, or ribbons, minimizing consumable costs and reducing the frequency of maintenance interventions.
- No ink or toner cartridges
- Thermal paper only requirement
- Reduced operational complexity
Deployment / Use Cases
The Epson TM-H5000II is purpose-built for point-of-sale environments where receipt printing is central to transaction completion. Its PC platform compatibility makes it suitable for integration with existing retail POS systems, restaurant management software, and hospitality booking platforms.
Typical deployments include retail checkout counters, restaurant order stations, hotel front desks, and service centers where transaction documentation is required. The compact dimensions allow placement in space-constrained counter areas while maintaining accessibility for paper loading and maintenance.
Retail Checkout
Ideal for supermarkets, convenience stores, and specialty retailers needing fast, reliable receipt printing for customer transactions.
- High-volume receipt output
- Automatic cutting for efficiency
- Compact countertop footprint
Hospitality & Dining
Well-suited for restaurants, cafes, and bars where order tickets and customer receipts require rapid generation during peak service hours.
- Quick transaction documentation
- Minimal operator intervention
- Reliable thermal technology
Physical Profile
Measuring 7.91 inches in height, 9.92 inches in width, and 13.03 inches in depth, the TM-H5000II occupies minimal counter space while providing full receipt printing capabilities. The design accommodates paper rolls up to 3.3 inches in diameter within the internal paper path, balancing capacity with compact dimensions.
The physical profile is practical for deployment planning because the dimensions and weight are clearly defined: 7.91" (201 mm), 9.92" (252 mm), 13.03" (331 mm). This helps confirm rack, shelf, desk, or cabinet fit before installation.
- Width
- 9.92" (252 mm)
- Depth
- 13.03" (331 mm)
- Height
- 7.91" (201 mm)
Highlights
- Direct thermal printing technology eliminates ink and toner requirements
- 28.4 lines per second monochrome printing speed for high-volume environments
- 180 dpi resolution ensures crisp, readable receipt text and basic graphics
- Automatic cutter provides precise, hands-free receipt separation
- Supports A4 media size along with thermal and plain paper options
- Compact footprint fits easily on countertops in space-constrained locations
- PC platform compatibility for integration with existing POS systems
- 3.3-inch maximum roll diameter reduces paper reload frequency
Specifications
| Specifications | |
|---|---|
| Manufacturer | Epson Corporation |
| Manufacturer Part Number | C31C246012 |
| Brand Name | Epson |
| Product Model | TM-H5000II |
| Product Name | TM-H5000II POS Thermal Receipt Printer |
| Product Type | Direct Thermal Printer |
| Technical Information | |
| Recommended Use | Receipt Print |
| Print Color Capability | Monochrome |
| Maximum Mono Print Speed | 28.4 lps |
| Maximum Print Resolution (dpi) | 180 |
| Cutter | |
| Cutter | Yes |
| Cutting Method | Automatic |
| Media Types & Handling | |
| Media Type | Plain Paper,Thermal Paper,Receipt |
| Media Size | A4 |
| Media Thickness | 2.8 mil (0.07 mm) |
| Maximum Roll Diameter | 3.3" (83.82 mm) |
| Physical Characteristics | |
| Height | 7.91" (201 mm) |
| Width | 9.92" (252 mm) |
| Depth | 13.03" (331 mm) |
| Miscellaneous | |
| Platform Supported | PC |
FAQ
What type of printing technology does the Epson TM-H5000II use?
The TM-H5000II uses direct thermal printing technology, which applies heat to specially coated thermal paper to create images and text. This eliminates the need for ink cartridges, toner, or ribbons, reducing consumable costs and simplifying maintenance. The technology produces monochrome output at 180 dpi resolution, suitable for receipts and transaction documentation.
How fast does this printer produce receipts?
This printer operates at 28.4 lines per second (lps) for monochrome printing, making it capable of handling high transaction volumes during peak business hours. The speed ensures quick receipt generation at checkout counters, restaurant order stations, and other point-of-sale environments where customer wait times matter.
What paper sizes and types does it support?
The TM-H5000II supports A4 media size along with thermal paper, plain paper, and standard receipt paper. It accommodates paper rolls with a maximum diameter of 3.3 inches (83.82 mm) and handles media thickness up to 2.8 mil (0.07 mm). This flexibility allows deployment across various retail and hospitality settings with different paper requirements.
Does it include an automatic paper cutter?
Yes, the printer features an integrated automatic cutter that cleanly separates receipts after each transaction. This eliminates manual tearing, ensures consistent receipt lengths, and reduces operator intervention during busy periods. The cutting mechanism works with the supported paper types to provide reliable performance.
What are the physical dimensions of this printer?
The printer measures 7.91 inches in height, 9.92 inches in width, and 13.03 inches in depth (201 x 252 x 331 mm). This compact footprint allows placement on countertops in space-constrained retail and hospitality environments while maintaining accessibility for paper loading and routine maintenance.
What systems is this printer compatible with?
The TM-H5000II is compatible with PC platforms, making it suitable for integration with standard point-of-sale systems, retail management software, and hospitality booking platforms. Its direct thermal technology and standard connectivity options facilitate deployment in existing POS environments without requiring specialized hardware.
What print, scan, copy, or multifunction capability is listed?
the specifications are intended to help buyers confirm fit, compatibility, and expected day-to-day operation. In practical terms, the best reading of this product comes from how its hardware, connectivity, and deployment details work together.
What sheet capacity, media size, or paper handling detail is listed?
The listed power specification is A4, which helps position the unit for the right load level and installation role.
| Qty | Price | Available |
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