3MK08018AA Alcatel-Lucent USB Premium Mono Headset AH 21 M II - USB-A & 3.5mm with USB-C Adapter - Noise-Cancelling Mic
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Product Features
Product Overview
The Alcatel-Lucent USB Premium Headset AH 21 M II represents the second-generation Aries 20 Series II, engineered for professional audio communication with enhanced durability and comfort. This mono headset delivers crisp, clear voice quality through refined speakers and a noise-cancelling microphone, making it ideal for environments where communication precision is critical.
Designed with versatile connectivity options including USB-A and 3.5mm ports plus a USB-A to C converter, it ensures compatibility across a wide range of devices from desktop computers to mobile platforms. The headset's robust construction incorporates metal reinforcements and premium leatherette materials, supporting extended use in demanding settings like call centers and unified communications systems.
Relevant factors for this section include Noise-cancelling, Durability, Comfort. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Technical Overview
This headset features advanced audio technology with refined speakers that produce richer intonation for crystal-clear voice transmission. The noise-cancelling microphone actively minimizes ambient background noise while intensifying the user's voice, ensuring enhanced call quality even in noisy environments.
Connectivity is handled through multiple interfaces: a standard USB-A connector for direct computer integration, a 3.5mm audio jack for traditional audio devices, and an included USB-A to C converter for modern USB-C compatible equipment. This flexibility allows seamless connection to softphones on personal computers, deskphones, mobile phones, and tablets without requiring additional adapters.
Relevant factors for this section include Noise-cancelling, Durability, Comfort. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
A strong technical summary explains how the product's interfaces, hardware profile, and operating characteristics work together in real deployment. Buyers often need this context to confirm compatibility with existing devices, expected performance in daily use, and whether installation will be straightforward for IT staff or end users.
Key Product Advantages
The Alcatel-Lucent USB Premium Headset AH 21 M II combines professional-grade audio performance with durable construction and versatile connectivity. Its refined speakers deliver richer intonation for clear voice transmission, while the noise-cancelling microphone ensures your voice stands out in any environment.
Superior Audio Clarity
Refined speakers provide crystal-clear voice quality with richer intonation, ensuring every word is heard distinctly during important communications.
- Noise-cancelling microphone minimizes background interference
- Enhanced voice transmission for professional environments
Universal Compatibility
With USB-A, 3.5mm connectivity, and an included USB-C adapter, this headset connects to virtually any communication device without additional accessories.
- Works with softphones on PCs, deskphones, mobile devices
- Seamless integration across multiple platforms
Deployment / Use Cases
The Alcatel-Lucent USB Premium Headset AH 21 M II is specifically designed for professional communication environments where reliability and audio clarity are paramount. Its combination of noise-cancelling technology and durable construction makes it suitable for extended use in demanding settings.
This headset excels in call center operations where agents require clear communication throughout long shifts. The leatherette ear cushions and adjustable headband provide comfort during extended wear, while the metal-reinforced construction withstands the rigors of daily professional use.
Call Center Operations
Ideal for high-volume call centers where agents need reliable, clear communication throughout extended shifts. The noise-cancelling microphone ensures voices are heard clearly even in busy environments.
- Extended comfort for all-day wear
- Durable construction for professional use
Unified Communications
Perfect for unified communications systems across multiple platforms. The versatile connectivity options allow seamless switching between desktop computers, deskphones, and mobile devices.
- Compatible with softphones on various devices
- USB-C adapter included for modern equipment
Highlights
- Second-generation Aries 20 Series II mono headset with enhanced durability
- Crystal-clear voice quality through refined speakers for richer intonation
- Noise-cancelling microphone minimizes background noise and intensifies voice
- Multiple connectivity options: USB-A, 3.5mm, plus USB-A to C converter
- Compatible with softphones on PCs, deskphones, mobile phones, and tablets
- Leatherette ear cushions and adjustable headband for extended comfort
- Metal-reinforced construction for increased durability in professional use
- Ideal for call centers, financial services, online education, and unified communications
Specifications
| Technical Information | |
|---|---|
| Noise-cancelling | the microphone minimizes background noise, and intensifies your voice for enhanced call quality. |
| Durability | product durability is strengthened by the metal parts on both sides of the headsets. |
| Comfort | leatherette ear cushions, headbeams and adjustable headband are fit for long-time wearing. |
| Multiple connection interfaces | new models have connection options available including 3.5mm connector, USB A connector, and USB A to C converter, providing diverse connections to softphones on personal computers, deskphones, mobile phones and tablets. |
| Interfaces and Ports | |
FAQ
What audio format does this Alcatel-Lucent headset support?
This Alcatel-Lucent USB Premium Headset AH 21 M II supports mono audio format. The refined speakers deliver crystal-clear voice quality with richer intonation, making it ideal for professional voice communication where clarity is essential. The mono configuration focuses on clear voice transmission rather than stereo music playback.
What connectivity options are available with this headset?
This headset offers versatile connectivity with USB-A and 3.5mm connectors as primary options. Additionally, it includes a USB-A to C converter in the package, allowing connection to modern USB-C compatible devices. This flexibility enables use with softphones on personal computers, traditional deskphones, mobile phones, and tablets without requiring separate adapters.
How effective is the noise-cancelling microphone?
The noise-cancelling microphone actively minimizes ambient background noise while intensifying the user's voice for enhanced call quality. This technology ensures clear voice transmission even in noisy environments like busy call centers or open office spaces, making communication more effective and reducing listener fatigue during extended conversations.
What makes this headset durable for professional use?
This Alcatel-Lucent headset features metal-reinforced construction with metal parts on both sides of the headset, significantly increasing product durability. Combined with premium materials and robust design, this construction withstands the demands of daily professional use in environments like call centers where equipment receives frequent handling.
Is this headset comfortable for extended wear?
Yes, this headset is designed for extended comfort with leatherette ear cushions that provide soft support during long wearing sessions. The adjustable headband with headbeams allows for personalized fit, ensuring comfort throughout extended shifts in professional settings like call centers or unified communications environments.
What devices are compatible with this Alcatel-Lucent headset?
This headset is compatible with a wide range of devices including softphones on personal computers, traditional deskphones, mobile phones, and tablets. The included USB-A to C converter expands compatibility to modern USB-C devices, making it a versatile solution for various communication platforms without requiring additional adapters or accessories.