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Cisco CP-7861-3PCC-K9= 7861 IP Phone - 16-Line VoIP - 3.5" Screen - PoE - Charcoal - Wall/Desktop Mountable
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Product Features
Technical Overview
This IP phone leverages VoIP technology to deliver crystal-clear voice calls over internet protocols, with corded connectivity for both the handset and base unit ensuring stable, uninterrupted communication. The device includes two RJ-45 network ports, with one supporting Power over Ethernet to eliminate the need for a separate power adapter in compatible network environments.
Audio features include a built-in speakerphone and caller ID functionality, enhancing usability during hands-free conversations and call management. The 3.5" monochrome display provides clear call information and menu navigation, supporting efficient operation in various lighting conditions.
Relevant factors for this section include IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Screen Size. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Key Product Advantages
The Cisco 7861 stands out for its balance of capacity, connectivity, and deployment flexibility, making it a practical choice for businesses upgrading their telephony infrastructure.
High Line Capacity
With support for 16 SIP lines, this phone accommodates users who need multiple direct lines or handle frequent call transfers, reducing the need for additional hardware in multi-line scenarios.
- Suitable for receptionists or managers
- Supports busy call environments
Simplified Installation
PoE capability allows the phone to receive power through the Ethernet cable, enabling placement in locations without nearby power outlets and reducing cable clutter on desks or walls.
- Eliminates power adapter need
- Flexible mounting options
Enhanced User Features
The included Enhanced User Connect license unlocks advanced telephony functions, while the speakerphone and caller ID improve call handling efficiency and user convenience.
- License pre-installed
- Hands-free operation support
Deployment / Use Cases
This IP phone is ideal for office environments where reliable voice communication and easy installation are priorities. Its 16-line capacity suits roles such as receptionists, team leaders, or small business owners who manage multiple incoming calls or require direct line access without additional devices.
The wall-mountable and desktop form factor allows flexible placement in cubicles, shared workspaces, or conference rooms, while PoE support simplifies deployment in new or retrofitted office networks. The charcoal color and compact design ensure it blends seamlessly with modern office decor, supporting both functional and aesthetic requirements.
Relevant factors for this section include IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Screen Size. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Physical Profile
The Cisco 7861 measures 8.15" in height, 10.43" in width, and 1.10" in depth, with an approximate weight of 2.32 lb. Its slim profile and charcoal finish provide a professional appearance, while the wall-mountable and desktop options offer installation versatility. The durable construction ensures longevity in daily use, and the compact size minimizes desk space usage when deployed in crowded work areas.
- Width
- 10.43" (265 mm)
- Depth
- 1.10" (28 mm)
- Height
- 8.15" (207 mm)
- Weight
- 2.32 lb (1053 g)
What's in the Box
The package includes the 7861 IP Phone with a black bezel, ready for immediate deployment. All necessary components for basic operation are provided, ensuring a straightforward setup process out of the box.
Highlights
- Supports up to 16 SIP lines for multi-call handling
- 3.5" screen for clear call information display
- PoE-enabled for simplified power and data over Ethernet
- Charcoal finish with wall or desktop mounting options
- Enhanced User Connect license included for advanced features
- Two RJ-45 ports for network connectivity
- Built-in speakerphone and caller ID functionality
- Corded handset and base for reliable connectivity
- Compact design with dimensions of 8.15" H x 10.43" W x 1.10" D
- 1-year limited warranty for peace of mind
Specifications
| Specifications | |
|---|---|
| Manufacturer | Cisco Systems, Inc |
| Manufacturer Part Number | CP-7861-3PCC-K9= |
| Brand Name | Cisco |
| Product Series | 7800 |
| Product Model | 7861 |
| Product Name | 7861 IP Phone |
| Packaged Quantity | 1 |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Handset Connectivity Technology | Corded |
| Base Unit Connectivity Technology | Corded |
| Total Number of Phone Lines | 16 |
| Caller ID | Yes |
| Speakerphone | Yes |
| Display & Graphics | |
| Screen Size | 3.5" |
| Interfaces/Ports | |
| Network (RJ-45) | Yes |
| Number of Network (RJ-45) Ports | 2 |
| PoE (RJ-45) Port | Yes |
| Physical Characteristics | |
| Color Family | Gray |
| Product Color | Charcoal |
| Form Factor | Wall Mountable,Desktop |
| Height | 8.15" (207 mm) |
| Width | 10.43" (265 mm) |
| Depth | 1.10" (28 mm) |
| Weight (Approximate) | 2.32 lb (1053 g) |
| Miscellaneous | |
| Package Contents | 7861 IP Phone Black Bezel |
| License Details | Enhanced User Connect License |
| Country of Origin | China |
| Environmental Compliance | Waste Electrical and Electronic Equipment Directive (WEEE) |
| Warranty | |
| Limited Warranty | 1 Year |
User Manual
FAQ
How many phone lines does the Cisco 7861 IP Phone support?
The Cisco 7861 IP Phone supports a total of 16 SIP lines. This capacity allows users to handle multiple concurrent calls, making it suitable for roles like receptionists or managers who need direct access to several lines without requiring additional hardware. The 16-line support enhances call management efficiency in busy office environments.
Does this IP phone support Power over Ethernet (PoE)?
Yes, the Cisco 7861 includes a PoE-enabled RJ-45 port. This feature allows the phone to receive both data and power over a single Ethernet cable, eliminating the need for a separate power adapter. PoE support simplifies installation by enabling placement in locations without nearby power outlets, reducing cable clutter and increasing deployment flexibility.
What is the screen size on the Cisco 7861?
The phone features a 3.5" monochrome screen. This display provides clear visibility for call information, menu navigation, and status indicators, supporting efficient operation in various lighting conditions. The screen size is optimized for essential telephony functions while maintaining a compact form factor.
Can the Cisco 7861 be mounted on a wall?
Yes, the Cisco 7861 is designed for both wall mounting and desktop use. Its form factor includes mounting options that allow flexible installation in office spaces, such as cubicles, shared workspaces, or conference rooms. This versatility helps optimize desk space and adapt to different office layouts without compromising functionality.
What color is the Cisco 7861 IP Phone?
The phone has a charcoal finish, which falls within the gray color family. This neutral color blends well with modern office decor, providing a professional and unobtrusive appearance. The charcoal finish is consistent across the device, supporting aesthetic integration in various workplace environments.
What license is included with the Cisco 7861?
The phone includes an Enhanced User Connect license. This license provides access to advanced telephony features beyond basic calling, enhancing functionality for business users. It is pre-installed, ensuring the phone is ready for deployment with full feature support out of the box, without requiring additional license purchases for core operations.