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Cisco CP-7861-K9= 7861 IP Phone - 16 SIP Lines - 3.5" Screen - PoE - Wall Mountable - Charcoal - Enhanced User Connect License
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Product Features
Technical Overview
Relevant factors for this section include IP Phone Technology, Base Unit Connectivity Technology, Total Number of Phone Lines, Screen Size. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
A strong technical summary explains how the product's interfaces, hardware profile, and operating characteristics work together in real deployment. Buyers often need this context to confirm compatibility with existing devices, expected performance in daily use, and whether installation will be straightforward for IT staff or end users.
VoIP Technology
Leverages VoIP to transmit audio over IP networks, reducing traditional telephony costs while maintaining call quality.
- Uses internet infrastructure for voice transmission
- Circumvents high toll charges from telephone companies
Power over Ethernet
Includes PoE support, allowing data and power delivery over a single Ethernet cable to simplify installation in locations without convenient power outlets.
Key Product Advantages
The Cisco 7861 combines essential telephony features with practical deployment flexibility. Its 16-line capacity handles multiple concurrent calls efficiently, while PoE support reduces cabling complexity and installation costs.
These strengths make the product easier to deploy and manage in real environments, especially where reliability, usability, and day-to-day operational continuity matter. Notable benefits include High-Capacity Communication, Installation Flexibility, Cost-Effective VoIP, Clear 3.5" Display, Professional Charcoal Finish.
High-Capacity Communication
With 16 SIP lines, this phone supports extensive call handling for busy environments without requiring multiple devices.
Installation Flexibility
Wall-mountable design and PoE capability allow placement in various locations, from traditional desks to lobbies and conference halls.
Deployment / Use Cases
This IP phone is engineered for business environments where reliable voice communication is critical. Its feature set supports both individual and shared-use scenarios across different organizational settings.
The Enhanced User Connect License ensures proper software functionality and access to Cisco's telephony features, making it ready for integration into existing VoIP systems.
Relevant factors for this section include IP Phone Technology, Base Unit Connectivity Technology, Total Number of Phone Lines, Screen Size. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Reception and Front Desk
Ideal for handling high incoming call volumes with its 16-line capacity and caller ID display.
Conference and Meeting Rooms
Speakerphone functionality supports group conversations, while wall mounting saves desk space.
Guest and Common Areas
PoE capability allows installation in lobbies, break rooms, and other locations without nearby power outlets.
Physical Profile
The Cisco 7861 features a compact footprint measuring 10.43" wide by 8.15" high by 1.10" deep, with a weight of approximately 2.32 pounds. Its charcoal gray finish presents a professional appearance that blends with modern office decor.
The wall-mountable design provides installation flexibility, allowing the phone to be mounted vertically to conserve desk space or placed traditionally on work surfaces.
- Width
- 10.43" (265 mm)
- Depth
- 1.10" (28 mm)
- Height
- 8.15" (207 mm)
- Weight
- 2.32 lb (1053 g)
Highlights
- 16 SIP lines for high-capacity call handling
- 3.5" screen for clear call information display
- PoE support simplifies installation without power outlets
- Wall-mountable design for flexible deployment
- Enhanced User Connect License included
- Caller ID and speakerphone functionality
- Two network RJ-45 ports for connectivity
- Professional charcoal finish
- 1-year limited warranty
- Corded base unit for reliable connectivity
Specifications
| Specifications | |
|---|---|
| Manufacturer | Cisco Systems, Inc |
| Manufacturer Part Number | CP-7861-K9= |
| Brand Name | Cisco |
| Product Series | 7800 |
| Product Model | 7861 |
| Product Name | IP Phone 7861 |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Base Unit Connectivity Technology | Corded |
| Total Number of Phone Lines | 16 |
| Caller ID | Yes |
| Speakerphone | Yes |
| Display & Graphics | |
| Screen Size | 3.5" |
| Interfaces/Ports | |
| Network (RJ-45) | Yes |
| Number of Network (RJ-45) Ports | 2 |
| PoE (RJ-45) Port | Yes |
| Physical Characteristics | |
| Color Family | Gray |
| Product Color | Charcoal |
| Form Factor | Wall Mountable |
| Height | 8.15" (207 mm) |
| Width | 10.43" (265 mm) |
| Depth | 1.10" (28 mm) |
| Weight (Approximate) | 2.32 lb (1053 g) |
| Miscellaneous | |
| License Details | Enhanced User Connect License |
| Country of Origin | Mexico |
| Warranty | |
| Limited Warranty | 1 Year |
FAQ
How many simultaneous calls can the Cisco 7861 IP Phone handle?
The Cisco 7861 supports up to 16 SIP lines, allowing it to handle 16 simultaneous calls. This makes it suitable for high-traffic environments like reception desks, conference rooms, or shared workspaces where multiple concurrent conversations are common.
Does this phone support Power over Ethernet (PoE)?
Yes, the Cisco 7861 includes PoE support through its RJ-45 ports. This allows both data and power to be delivered over a single Ethernet cable, simplifying installation in locations without convenient power outlets and reducing cabling complexity.
What is the screen size on the Cisco 7861?
This IP phone features a 3.5" screen that displays call information, caller ID, and menu options. The screen provides clear visibility for call management without occupying excessive space on the device's compact form factor.
Can the Cisco 7861 be wall mounted?
Yes, the Cisco 7861 is designed with wall-mountable capability. This allows flexible installation in various environments, from traditional desk placement to vertical mounting in conference rooms, lobbies, or other spaces where desk conservation is important.
What license is included with this IP phone?
The Cisco 7861 comes with an Enhanced User Connect License. This license provides access to Cisco's telephony features and ensures proper software functionality when integrated into VoIP systems, making the phone ready for deployment without additional licensing purchases.
What warranty coverage does this product have?
The Cisco 7861 IP Phone includes a 1-year limited warranty from the manufacturer. This covers defects in materials and workmanship under normal use conditions. The phone is manufactured in Mexico and meets Cisco's quality standards for business telephony equipment.