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Meraki MG21-HW-NA Cloud Managed Cellular Gateway - 2x RJ-45 PoE Gigabit Ethernet - LTE/GSM/WCDMA - Wall/Ceiling/Desktop Mountable
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Product Features
Technical Overview
The MG21 cellular gateway delivers robust connectivity with support for GSM 850, 900, 1800, and 1900 MHz bands, along with WCDMA 850, 1700, and 1900 MHz bands, ensuring compatibility with major cellular networks across North America. It accommodates a single SIM card for cellular data access, providing flexibility with carrier plans.
Network connectivity is handled by two Gigabit Ethernet RJ-45 ports that operate at 10/100/1000Base-T standards, offering high-speed wired connections for downstream routers or devices. The PoE capability simplifies installation by reducing the need for separate power supplies. The integrated modem supports advanced cellular data technologies, including LTE for high-speed data and fallback to older standards like GPRS for broader coverage.
This section brings together practical product details such as PoE (RJ-45) Port, Number of Network (RJ-45) Ports, SIM Card Supported, Number of SIM Card Supported, so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
Key Product Advantages
The Meraki MG21 stands out with its cloud-managed architecture, which eliminates the need for on-site IT expertise for configuration and maintenance. Its self-configuring nature and automatic firmware upgrades ensure the gateway remains secure and up-to-date without manual intervention.
Centralized Management
Manage the MG21 remotely via the Cisco Meraki dashboard, with features like email, SMS, and mobile push notifications for alerts, plus diagnostic tools such as ping, traceroute, and cable testing.
- Real-time monitoring
- Scheduled firmware updates
- Link failure detection
Versatile Deployment
The small form factor and multiple mounting options—wall, ceiling, or desktop—make the MG21 adaptable to various environments, from retail stores to remote sites.
- Compact design
- Flexible installation
- IP67 durability
Deployment / Use Cases
The MG21 cellular gateway is ideal for businesses requiring reliable internet connectivity in locations without wired infrastructure. It serves as a primary or backup connection for point-of-sale systems, digital signage, ATMs, and IoT devices in retail, hospitality, or transportation sectors.
In disaster recovery scenarios, the MG21 provides failover connectivity to maintain network operations during broadband outages. Its rugged IP67 rating makes it suitable for outdoor deployments such as construction sites, parking lots, or agricultural fields, where environmental resistance is crucial. The gateway also supports temporary setups for events or pop-up stores, offering quick deployment without complex wiring.
This section brings together practical product details such as PoE (RJ-45) Port, Number of Network (RJ-45) Ports, SIM Card Supported, Number of SIM Card Supported, so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
Physical Profile
The MG21 features a compact and durable design with dimensions of 6.32 inches in width and depth, and 1.36 inches in height, making it easy to install in space-constrained environments. Weighing just 1.10 pounds, it is lightweight yet robust, with an IP67 rating that protects against dust and water immersion up to 1 meter for 30 minutes.
The physical profile is practical for deployment planning because the dimensions and weight are clearly defined: 1.36" (34.45 mm), 6.32" (160.45 mm), 6.32" (160.45 mm), 1.10 lb (497 g). This helps confirm rack, shelf, desk, or cabinet fit before installation.
- Width
- 6.32" (160.45 mm)
- Depth
- 6.32" (160.45 mm)
- Height
- 1.36" (34.45 mm)
- Weight
- 1.10 lb (497 g)
What's in the Box
The package includes the Cloud Managed Cellular Gateway and standard mounting hardware, providing everything needed for immediate installation.
Package contents include Cloud Managed Cellular Gateway Standard Mounting Hardware, Cloud Managed Cellular Gateway. These included items support setup, installation, and immediate deployment without needing to source the core bundled accessories separately.
Highlights
- Cloud-managed via Cisco Meraki dashboard for remote configuration and monitoring
- Dual RJ-45 Gigabit Ethernet ports with PoE support for flexible power and connectivity
- Supports LTE, GSM, HSPA+, EDGE, and GPRS cellular technologies across multiple bands
- IP67-rated enclosure for durability in harsh or outdoor environments
- Self-configuring with automatic firmware upgrades and scheduling control
- Compact form factor with wall, ceiling, or desktop mounting options
- Integrated CAT 6 LTE modem with up to 300 Mbps throughput
- Provides email, SMS, and mobile push notification alerts for network events
- Includes diagnostic tools like ping, traceroute, and cable testing
- Lifetime limited warranty for long-term reliability
Specifications
| Specifications | |
|---|---|
| Manufacturer | Cisco Systems, Inc |
| Manufacturer Part Number | MG21-HW-NA |
| Brand Name | Cisco Meraki |
| Product Model | MG21 |
| Product Name | Cloud Managed Cellular Gateway |
| Product Type | Cellular VoIP Gateway |
| Interfaces/Ports | |
| PoE (RJ-45) Port | Yes |
| Number of Network (RJ-45) Ports | 2 |
| I/O Expansions | |
| SIM Card Supported | Yes |
| Number of SIM Card Supported | 1 |
| Network & Communication | |
| Ethernet Technology | Gigabit Ethernet |
| Network Standard | 10/100/1000Base-T |
| Wireless Specifications | |
| Cellular Network Supported | GSM 850,GSM 900,GSM 1800,GSM 1900,WCDMA 850,WCDMA 1700,WCDMA 1900 |
| Cellular Data Connectivity Technology | LTE,GSM,HSPA+,EDGE,GPRS |
| Physical Characteristics | |
| Form Factor | Wall Mountable,Ceiling Mountable,Desktop |
| Height | 1.36" (34.45 mm) |
| Width | 6.32" (160.45 mm) |
| Depth | 6.32" (160.45 mm) |
| Weight (Approximate) | 1.10 lb (497 g) |
| Miscellaneous | |
| Package Contents | Cloud Managed Cellular Gateway Standard Mounting Hardware |
| Country of Origin | Taiwan |
| Warranty | |
| Limited Warranty | Lifetime |
FAQ
What cellular networks does the Meraki MG21 support?
The MG21 supports GSM bands at 850, 900, 1800, and 1900 MHz, along with WCDMA bands at 850, 1700, and 1900 MHz. It is compatible with LTE, GSM, HSPA+, EDGE, and GPRS cellular data technologies, ensuring connectivity with major carriers in North America.
How many Ethernet ports does the MG21 have, and do they support PoE?
The MG21 features two RJ-45 Gigabit Ethernet ports that operate at 10/100/1000Base-T standards. Both ports support Power over Ethernet (PoE), allowing the gateway to be powered via PoE or to provide power to connected devices, simplifying installation in locations without easy access to electrical outlets.
Can the MG21 be used outdoors or in harsh environments?
Yes, the MG21 has an IP67 rating, meaning it is dust-tight and can withstand immersion in water up to 1 meter for 30 minutes. This makes it suitable for outdoor deployments, industrial settings, or any environment where exposure to elements is a concern.
How is the MG21 managed and configured?
The MG21 is fully cloud-managed through the Cisco Meraki dashboard. This allows for remote configuration, real-time monitoring, automatic firmware upgrades, and alerting via email, SMS, or mobile push notifications. It is self-configuring, reducing the need for on-site IT support.
What mounting options are available for the MG21?
The MG21 offers versatile mounting options: it can be wall-mounted, ceiling-mounted, or placed on a desktop. Its compact dimensions of 6.32" x 6.32" x 1.36" and lightweight design at 1.10 lb make it easy to install in various locations without requiring significant space.
What is included in the warranty for the MG21?
The MG21 comes with a lifetime limited warranty from Cisco Meraki, providing long-term support and reliability for enterprise deployments. This warranty covers defects in materials and workmanship for the lifetime of the product, subject to the terms and conditions of Cisco's warranty policy.
How many SIP lines or accounts does this phone support?
Communication products are best understood through their line support, connectivity profile, and deployment fit. Those details help buyers confirm desk-phone or conference-room suitability before rollout.
Does this model support PoE?
The listed telephony detail is Yes, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.