EPOS 1000740 CEHS-AV 03 Electronic Hook Switch Cable for Avaya IP Phones & Wireless Headsets
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Product Features
Product Overview
The EPOS CEHS-AV 03 Electronic Hook Switch Cable is a dedicated interface cable designed to bridge Avaya IP phones with EPOS wireless headsets. This cable enables seamless integration, allowing users to manage calls and audio through their wireless headsets while maintaining the functionality of their Avaya desk phones.
Engineered for reliability and ease of use, the CEHS-AV 03 ensures a secure physical connection that supports clear voice transmission. It is specifically tailored for professional environments where Avaya telephony systems are deployed alongside EPOS audio solutions, providing a straightforward upgrade path to wireless headset capabilities without replacing existing phone infrastructure.
Technical Overview
This cable functions as an electronic hook switch interface, translating control signals between compatible Avaya IP phones and EPOS wireless headset bases. It supports a wide range of Avaya phone models across multiple series, ensuring broad compatibility within Avaya ecosystems.
The cable is built to meet environmental standards, complying with the Waste Electrical and Electronic Equipment Directive (WEEE). Its design focuses on durability and consistent performance in office settings.
This section brings together practical product details such as Device Supported, Compatibility, Environmentally Friendly, Environmental Compliance, so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
A strong technical summary explains how the product's interfaces, hardware profile, and operating characteristics work together in real deployment. Buyers often need this context to confirm compatibility with existing devices, expected performance in daily use, and whether installation will be straightforward for IT staff or end users.
Key Product Advantages
The CEHS-AV 03 cable delivers practical benefits by enabling wireless headset use with existing Avaya phone systems, reducing desk clutter and improving user mobility during calls.
These strengths make the product easier to deploy and manage in real environments, especially where reliability, usability, and day-to-day operational continuity matter. Notable benefits include Enhanced voice quality, Broad Avaya compatibility, WEEE compliant, Secure connection.
For buyers comparing similar models, the strongest advantage is usually the balance between dependable day-to-day operation and a simpler rollout experience. That means less time spent troubleshooting fit, compatibility, or user adoption after installation, which is especially important for shared business environments and repeat purchasing decisions.
Deployment / Use Cases
This cable is ideal for office environments where Avaya IP phones are standard and users seek to adopt EPOS wireless headsets. It facilitates a hybrid setup where desk phones remain operational while audio is routed through wireless headsets.
Common deployment scenarios include call centers, corporate offices, and customer service desks where staff handle frequent calls and benefit from hands-free communication. The cable allows organizations to leverage their investment in Avaya telephony while upgrading to modern wireless audio solutions.
Call Center Upgrade
Integrate EPOS wireless headsets with Avaya 1600/9600 series phones to enhance agent mobility and comfort during extended calling sessions.
Office Modernization
Connect Avaya 1400/9400/9500 series phones to EPOS Impact series headsets, reducing cable clutter and supporting flexible desk arrangements.
Highlights
- Enables wireless headset use with Avaya IP phones
- Supports Avaya 1600/9600 and 1400/9400/9500/2400/5400 series
- Compatible with EPOS Impact SDW, DW, D 10, and SD series headsets
- Electronic hook switch functionality for call control
- WEEE environmental compliance
- Secure, reliable physical connection
- Enhances voice transmission quality
- Simplifies desk setup by reducing cables
Specifications
| Specifications | |
|---|---|
| Manufacturer | EPOS |
| Manufacturer Part Number | 1000740 |
| Brand Name | EPOS |
| Product Model | CEHS-AV 03 |
| Product Name | Avaya Electronic Hook Switch Cable CEHS-AV 03 |
| Product Type | Phone Cable |
| Technical Information | |
| Device Supported | Phone,Wireless Headset,Electronic Hook Switch,IP Phone |
| Miscellaneous | |
| Compatibility | EPOS Wireless Headsets: Impact SDW 5000 Series Impact DW Series Impact D 10 Series Impact SD Series Avaya IP Phones 1600/9600 Series: 1603 IP 1603 SW IP 1608 IP 1616 IP 9608 IP 9610 IP 9620 IP 9630 IP 9640 IP 9650 IP 9670G IP Avaya 1400/ 9400/ 9500/ 2400/ 5400 series: 1403 1408 1416 9404 9408 9504 9508 2420 Digital (not IP) 2410 5410 (Non IP) |
| Environmentally Friendly | Yes |
| Environmental Compliance | Waste Electrical and Electronic Equipment Directive (WEEE) |
| Country of Origin | China |
FAQ
What is the EPOS CEHS-AV 03 cable used for?
The EPOS CEHS-AV 03 is an electronic hook switch cable that connects Avaya IP phones to EPOS wireless headset bases. It allows users to manage calls and audio through wireless headsets while keeping their Avaya desk phone functional, enabling hands-free communication and reducing desk clutter.
Which Avaya phone models are compatible with this cable?
This cable supports Avaya IP phones from the 1600/9600 series (including 1603 IP, 1608 IP, 9608 IP, 9620 IP, etc.) and the 1400/9400/9500/2400/5400 series (including 1403, 1408, 9408, 9508, 2420 Digital, etc.). It also works with select non-IP digital models like the 2410 and 5410.
Which EPOS wireless headsets work with the CEHS-AV 03?
The cable is compatible with EPOS Impact series wireless headsets, including the Impact SDW 5000 Series, Impact DW Series, Impact D 10 Series, and Impact SD Series. This ensures seamless integration for users upgrading to wireless audio within EPOS ecosystems.
Does this cable support electronic hook switch functionality?
Yes, the CEHS-AV 03 provides electronic hook switch functionality, meaning it can transmit control signals between the Avaya phone and EPOS headset base. This allows users to answer, end, and manage calls directly from their wireless headset, maintaining full telephony control.
Is the CEHS-AV 03 cable environmentally compliant?
Yes, this cable is environmentally friendly and complies with the Waste Electrical and Electronic Equipment Directive (WEEE). This ensures responsible disposal and recycling practices, aligning with corporate sustainability goals.
Can this cable be used with non-Avaya phones or headsets?
No, the CEHS-AV 03 is specifically designed for compatibility between Avaya IP phones and EPOS wireless headsets. It is not intended for use with other phone brands or headset models, as the connectors and signaling are tailored to these systems.
| Qty | Price | Available |
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