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Product Features
Product Overview
The Grandstream WP820 is an enterprise-grade cordless IP phone engineered for modern business mobility. This VoIP handset delivers reliable voice communication over Wi-Fi networks, eliminating the constraints of traditional desk phones while maintaining professional call quality and operational flexibility. With dual SIP line support and integrated Bluetooth connectivity, the WP820 provides versatile communication options for staff who need to move freely throughout office spaces, conference halls, or hospitality environments without being tethered to specific locations.
Designed for all-day usability, the portable handset includes a belt clip and charging cradle, making it ideal for environments where mobility enhances productivity. The device leverages standard VoIP protocols to convert audio signals into digital packets for transmission over internet networks, offering a cost-effective alternative to traditional telephone systems. Manufactured in Switzerland with enterprise-grade construction, the WP820 combines wireless freedom with business-grade communication features, ensuring reliable performance in demanding professional settings where communication continuity is essential.
Technical Overview
This cordless IP phone operates on standard VoIP protocols, converting audio signals to digital packets for transmission over internet networks. The device supports IEEE 802.11a/b/g/n Wi-Fi standards for robust wireless connectivity across common business network environments, ensuring reliable communication within Wi-Fi coverage areas. Built-in Bluetooth enables seamless pairing with mobile devices or wireless headsets, while the integrated speakerphone facilitates hands-free conversations when needed, enhancing user convenience during extended calls or multitasking scenarios.
The lithium-ion battery provides extended talk time between charges, supporting continuous operation throughout typical business shifts. With two simultaneous SIP lines, the WP820 allows users to manage multiple active calls concurrently, enabling efficient call handling, transfer between lines, and professional communication management without requiring additional hardware. The universal power supply ensures global compatibility, while the cordless design eliminates physical cable constraints, making it suitable for dynamic work environments where staff mobility is a priority.
Key Product Advantages
The WP820 combines wireless freedom with business-grade communication features, offering organizations a cost-effective alternative to traditional telephone systems without sacrificing functionality.
Wireless Mobility
Complete freedom from desk constraints with reliable Wi-Fi connectivity and Bluetooth support for peripheral devices.
- Move freely throughout facilities
- Maintain call quality while mobile
- Pair with wireless headsets
Cost Efficiency
Leverage existing internet infrastructure to bypass traditional telephone company toll charges while maintaining professional voice communication.
- Reduce long-distance costs
- Utilize existing network investment
- Minimize hardware requirements
Dual Line Management
Handle two simultaneous SIP lines for efficient call management, allowing staff to manage multiple conversations or hold calls while accessing other functions.
- Simultaneous line handling
- Professional call management
- Increased productivity
Deployment / Use Cases
The cordless design and wireless connectivity make the WP820 ideal for environments where mobility enhances operational efficiency. Staff can maintain communication while moving between work areas without being tethered to specific locations, improving responsiveness and coordination across facilities. This phone excels in hospitality settings where staff need to communicate from various locations throughout properties, as well as in corporate environments where conference room availability and team mobility are priorities for daily operations.
In corporate offices, the WP820 supports flexible workspace arrangements by enabling communication from conference rooms, collaborative spaces, and temporary workstations without requiring dedicated phone installations. For hospitality applications, it facilitates guest room communication, lobby staff coordination, and conference hall management, allowing personnel to remain connected while attending to guests or managing events. The device's portable nature also makes it suitable for retail environments, healthcare facilities, and educational institutions where staff mobility and reliable voice communication are essential for efficient service delivery and operational continuity.
Hospitality Environments
Perfect for hotel staff, conference center personnel, and restaurant managers who need to communicate while moving throughout facilities.
- Guest room communication
- Lobby staff coordination
- Conference hall management
- Event coordination support
Corporate Mobility
Ideal for office environments where employees move between workstations, meeting rooms, and collaborative spaces throughout the day.
- Conference room communication
- Team coordination
- Flexible workspace support
- Temporary workstation connectivity
What's in the Box
The WP820 arrives ready for immediate deployment with all necessary components for cordless operation.
Highlights
- 2 SIP lines for simultaneous call management
- Cordless Wi-Fi connectivity with 802.11a/b/g/n support
- Integrated Bluetooth for wireless headset pairing
- Built-in speakerphone for hands-free conversations
- Portable design with belt clip for mobility
- Lithium-ion battery for extended talk time
- VoIP technology for cost-effective communication
- Enterprise-grade construction for business environments
- Universal power supply for global compatibility
- Manufactured in Switzerland with 1-year warranty
Specifications
| Specifications | |
|---|---|
| Manufacturer | Grandstream Networks, Inc |
| Manufacturer Part Number | WP820 |
| Brand Name | Grandstream |
| Product Name | Enterprise Portable WiFi Phone |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Handset Connectivity Technology | Cordless |
| Wireless Technology | Wi-Fi,Bluetooth |
| Wireless LAN Standard | IEEE 802.11a/b/g/n |
| Total Number of Phone Lines | 2 |
| Speakerphone | Yes |
| Miscellaneous | |
| Package Contents | Handset Unit Universal Power Supply Charger Cradle Belt Clip 1 x Lithium Ion battery Quick Start Guide |
| Country of Origin | Switzerland |
| Warranty | |
| Limited Warranty | 1 Year |
FAQ
How many SIP lines does the WP820 support?
The WP820 supports two SIP lines, allowing simultaneous management of multiple calls for efficient communication handling in business environments.
What wireless connectivity options are available?
This phone features Wi-Fi with IEEE 802.11a/b/g/n standards and Bluetooth, enabling flexible wireless communication and peripheral pairing without physical cables.
Is the WP820 suitable for mobile use?
Yes, the cordless design, portable handset, belt clip, and lithium-ion battery make it ideal for staff who need to move freely throughout facilities while maintaining communication.
What is included in the package?
The package contains a handset unit, universal power supply, charger cradle, belt clip, lithium-ion battery, and quick start guide for immediate deployment.
Does the WP820 have a speakerphone?
Yes, the built-in speakerphone supports hands-free conversations, enhancing convenience during extended calls or multitasking scenarios.
What warranty does the product come with?
The WP820 includes a 1-year limited warranty and is manufactured in Switzerland, ensuring enterprise-grade quality and reliability for business use.