Jabra 14201-20 Electronic Hook Switch - Compact Desk Adapter for Alcatel Touch Phones & Headsets
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Product Features
Product Overview
The Jabra 14201-20 Electronic Hook Switch is a compact desk accessory engineered to provide hook switch functionality for compatible Alcatel Touch series phones and Jabra professional headsets. This device bridges communication systems by enabling seamless call control integration, allowing users to answer, end, and manage calls directly through their headset without physically handling the telephone handset. Its design focuses on enhancing productivity in professional environments by reducing the need to switch between multiple interfaces during active calls.
Built for modern office settings, the 14201-20 maintains a clean, organized desk aesthetic while delivering reliable performance. The small footprint ensures discreet placement on any workspace without consuming valuable real estate. As a dedicated interface adapter, it translates headset control signals into telephone hook switch commands, creating a standardized method for call management across different communication devices. This integration supports efficient workflow in customer service, executive offices, and shared workspaces where streamlined communication is essential.
Technical Overview
The 14201-20 operates as a physical interface adapter that converts headset control signals into telephone hook switch commands, ensuring compatibility with specific Alcatel Touch phone models and Jabra headset families. This technical implementation provides reliable signal transmission between connected devices, maintaining call quality and control responsiveness without introducing latency or interference. The device's engineering focuses on precise electrical signaling to match the communication protocols of supported hardware, delivering consistent performance in professional telecommunication setups.
Featuring a compact rectangular form factor, the hook switch optimizes desk space utilization with dimensions of 3.84 inches in length, 1.97 inches in width, and 0.81 inches in height. Its construction emphasizes durability and signal integrity, using materials and components that withstand daily office use while maintaining electrical stability. The design includes appropriate connectors and circuitry to interface with the listed Alcatel phones and Jabra headsets, ensuring proper hook switch functionality across all compatible models. This technical foundation supports the device's role in enhancing call management efficiency through reliable hardware integration.
Key Product Advantages
The 14201-20 delivers several practical benefits for professional communication environments by bridging the functionality gap between desk phones and headsets.
Enhanced Call Management
Enables complete call control through your headset, including answering, ending, and holding calls without touching the telephone handset.
- Reduces physical handling of phone
- Streamlines call workflow
- Maintains professional call handling
Space-Efficient Design
Compact dimensions ensure minimal desk footprint while providing full hook switch functionality.
- Discreet desk presence
- Preserves workspace organization
- Professional appearance
Verified Compatibility
Specifically engineered for Alcatel Touch series phones and Jabra professional headsets, ensuring reliable performance.
- Tested with listed models
- Guaranteed interoperability
- Reduces compatibility concerns
Deployment / Use Cases
The 14201-20 Electronic Hook Switch is designed for professional environments where efficient call handling and desk organization are priorities. Its specific compatibility makes it ideal for offices standardized on Alcatel Touch phone systems with Jabra headset deployments.
In customer service centers, the device enables agents to manage calls entirely through their headsets while accessing computer systems, improving handling times and reducing physical distractions. For executive offices, it maintains a clean, professional desk appearance while providing convenient call control. In shared workspaces or hot-desking environments, the compact design ensures easy integration without consuming valuable desk real estate.
Call Center Environments
Enables agents to handle calls efficiently through headsets while accessing CRM systems and other applications.
Professional Office Settings
Maintains clean desk aesthetics while providing convenient call management for busy professionals.
Physical Profile
The 14201-20 features a compact rectangular enclosure measuring 3.84 inches in length, 1.97 inches in width, and 0.81 inches in height, with a slim profile that allows for discreet placement on any desk surface. This design enables integration alongside telephones or within cable management systems while maintaining minimal visual impact. The dimensions are optimized for professional workspace organization, ensuring the device fits seamlessly into office environments without disrupting workflow or aesthetics.
Constructed with a durable housing, the hook switch provides physical protection for its internal components while maintaining a lightweight form factor suitable for desk deployment. The enclosure's finish and build quality align with professional office equipment standards, supporting reliable performance in daily use. The compact footprint facilitates easy installation and positioning, whether placed directly next to compatible phones or integrated into more complex desk setups with multiple communication devices.
- Width
- 1.97" (50.04 mm)
- Height
- 0.81" (20.57 mm)
- Length
- 3.84" (97.54 mm)
Highlights
- Enables hook switch functionality for Alcatel Touch phones and Jabra headsets
- Compact dimensions: 3.84" × 1.97" × 0.81" (97.54 × 50.04 × 20.57 mm)
- Compatible with Alcatel Touch 4028, 4038, 4068, 4029, and 4039 phones
- Works with Jabra PRO 9400 Series, GO 6470, GN9350e, and GN9120 headsets
- Allows call answering and ending through headset controls
- Reduces need to physically handle telephone handset
- Minimal desk footprint preserves workspace organization
- Manufactured by Jabra with country of origin China
Specifications
| Specifications | |
|---|---|
| Manufacturer | Jabra |
| Manufacturer Part Number | 14201-20 |
| Brand Name | Jabra |
| Product Model | 14201-20 |
| Product Name | 14201-20 Electronic Hook Switch |
| Product Type | Hook Switch |
| Physical Characteristics | |
| Height | 0.81" (20.57 mm) |
| Width | 1.97" (50.04 mm) |
| Length | 3.84" (97.54 mm) |
| Miscellaneous | |
| Compatibility | Alcatel Phones: Touch 4028 Touch 4038 Touch 4068 4029 4039 Jabra Headsets: PRO 9400 Series Jabra GO 6470 Jabra GN9350e Jabra GN9120 |
| Country of Origin | China |
FAQ
What is the primary function of the Jabra 14201-20 Electronic Hook Switch?
The Jabra 14201-20 Electronic Hook Switch provides hook switch functionality, enabling users to answer, end, and manage calls through compatible Jabra headsets without physically handling the telephone handset. This device acts as an interface adapter between Alcatel Touch series phones and Jabra professional headsets, translating headset control signals into telephone hook switch commands for seamless call control integration.
Which Alcatel phone models are compatible with this hook switch?
This hook switch is compatible with Alcatel Touch 4028, Touch 4038, Touch 4068, 4029, and 4039 phone models. It is specifically engineered to work with these Alcatel Touch series phones, ensuring reliable signal transmission and proper hook switch functionality for professional telecommunication setups in office environments.
Which Jabra headset models work with the 14201-20 Electronic Hook Switch?
The 14201-20 Electronic Hook Switch is compatible with Jabra PRO 9400 Series, GO 6470, GN9350e, and GN9120 headset models. This verified compatibility ensures interoperability and reliable performance, allowing users to manage calls directly through these professional headsets without needing to touch the telephone handset during active calls.
What are the physical dimensions of the 14201-20 Electronic Hook Switch?
The 14201-20 Electronic Hook Switch measures 3.84 inches in length, 1.97 inches in width, and 0.81 inches in height (97.54 mm × 50.04 mm × 20.57 mm). This compact rectangular form factor ensures minimal desk footprint, allowing for discreet placement on any workspace without consuming valuable real estate while maintaining full hook switch functionality.
How does the 14201-20 Electronic Hook Switch enhance call management in professional settings?
The 14201-20 Electronic Hook Switch enhances call management by enabling complete call control through compatible headsets, including answering, ending, and holding calls without touching the telephone handset. This reduces physical handling of the phone, streamlines call workflow, and maintains professional call handling, improving productivity in customer service centers, executive offices, and shared workspaces.
What are the key deployment environments for this electronic hook switch?
Key deployment environments include customer service centers, where agents manage calls efficiently through headsets while accessing computer systems; professional office settings, which maintain clean desk aesthetics with convenient call management; and shared workspaces or hot-desking environments, where the compact design ensures easy integration without consuming valuable desk real estate.
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