Jabra 4999-829-489-01 Evolve 20SE UC Stereo Headset - USB-C/A Wired - Microsoft Teams Certified - On-Ear - Black
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Product Features
Technical Overview
This headset operates with a 32 Ohm impedance and delivers stereo sound across a frequency range of 150 Hz to 7 kHz, capturing both low subs and soaring vocals for a full-spectrum listening experience. The electret condenser, uni-directional microphone technology ensures your voice is heard loud and clear while minimizing background distractions.
Connectivity is handled through dual USB interfaces—USB Type C and USB Type A—providing flexible compatibility with modern laptops, desktops, and phones. The 6.9 ft (2.10 m) cable offers ample reach for desk setups, and plug-and-play functionality eliminates the need for additional drivers.
Relevant factors for this section include Connectivity Technology, Cable Length, Sound Mode, Earpiece Design. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Key Product Advantages
The Evolve 20SE stands out with features designed to enhance productivity and user comfort in professional settings. Its noise cancellation technology helps boost concentration by reducing ambient noise, while the integrated busylight signals when you are on a call to minimize interruptions.
Microsoft Teams Optimized
Certified for Microsoft Teams, this headset ensures reliable performance with call management controls and seamless integration, making it a trusted choice for Teams users.
- Dedicated call controls
- Teams-compatible firmware
- Unified communication support
Comfort-First Design
Engineered for extended wear, the headset combines lightweight construction with adjustable headband and leatherette ear cushions to maintain comfort throughout the workday.
- Supra-aural fit
- Lightweight 132g design
- Breathable ear cushions
Deployment / Use Cases
The Jabra Evolve 20SE is tailored for business professionals who rely on clear audio for daily communications. Its wired connectivity and USB interfaces make it a dependable choice for office desks, home workstations, and contact center environments where consistent performance is critical.
Ideal for voice calls, video conferences, and music playback, this headset supports applications across PC and phone platforms. Compatibility with Jabra Direct and Jabra Xpress software allows for firmware updates and customization, ensuring the headset adapts to evolving workflow needs.
Office & Remote Work
Deploy in corporate offices, home offices, or hybrid work setups where reliable wired audio and Teams integration are required for daily meetings and calls.
Contact Center & Support
Use in customer service or technical support roles where noise cancellation and clear microphone audio improve call clarity and agent efficiency.
Physical Profile
The Evolve 20SE features a compact, supra-aural design with dimensions of 2.34" (59.50 mm) height, 6.71" (170.40 mm) width, and 5.95" (151.20 mm) depth. Its lightweight construction at 4.66 oz (132 g) ensures easy portability and comfortable all-day wear without causing fatigue.
The physical profile is practical for deployment planning because the dimensions and weight are clearly defined: 2.34" (59.50 mm), 6.71" (170.40 mm), 5.95" (151.20 mm), 4.66 oz (132 g). This helps confirm rack, shelf, desk, or cabinet fit before installation.
- Width
- 6.71" (170.40 mm)
- Depth
- 5.95" (151.20 mm)
- Height
- 2.34" (59.50 mm)
- Weight
- 4.66 oz (132 g)
- Length
- 6.9 ft (2.10 m)
What's in the Box
The package includes everything needed for immediate setup and use.
Highlights
- Stereo sound mode for distinct left/right channel audio
- Wired connectivity with USB Type C and USB Type A interfaces
- Microsoft Teams certified for seamless UC integration
- Noise cancellation reduces background distractions
- Boom microphone with electret condenser technology
- On-ear, over-the-head design with leatherette cushions
- Plug-and-play setup with no drivers required
- Includes busylight and LED call indicators
- Compatible with Jabra Direct and Jabra Xpress software
- 2-year limited warranty for added reliability
Specifications
| Specifications | |
|---|---|
| Manufacturer | Jabra |
| Manufacturer Part Number | 4999-829-489-01 |
| Brand Name | Jabra |
| Product Line | Evolve 20SE UC |
| Product Name | Evolve 20SE - USB-C/A, UC Stereo |
| Packaged Quantity | 1 Each |
| Packing | Box |
| Product Type | Headset |
| Technical Information | |
| Connectivity Technology | Wired |
| Cable Length | 6.9 ft (2.10 m) |
| Sound Mode | Stereo |
| Impedance | 32 Ohm |
| Minimum Frequency Response | 150 Hz |
| Maximum Frequency Response | 7 kHz |
| Noise Canceling | Yes |
| Features | Comfortable,Busylight,Wideband Audio,PeakStop,Plug and Play,Unified Communication,Call Management,Flexible,LED Indicator,LED Call Indicator |
| Microsoft Teams Certification | Yes |
| Earpiece | |
| Earpiece Design | On-ear,Over-the-head |
| Earpiece Type | Binaural |
| Driver Size | 1.10" (28 mm) |
| Microphone | |
| Microphone Design | Boom |
| Microphone Technology | Electret Condenser,Uni-directional |
| Integrated Microphone | Yes |
| Interfaces/Ports | |
| Host Interface | USB Type C,USB Type A |
| Physical Characteristics | |
| Color Family | Black |
| Color | Black |
| Form Factor | Supra-aural |
| Height | 2.34" (59.50 mm) |
| Width | 6.71" (170.40 mm) |
| Depth | 5.95" (151.20 mm) |
| Weight (Approximate) | 4.66 oz (132 g) |
| Miscellaneous | |
| Package Contents | Evolve 20SE - USB-C/A, UC Stereo USB Controller - (call control unit) User Documents |
| Application/Usage | PC,Phone,Voice Call,Music |
| Compatibility | Jabra Direct, Jabra Xpress |
| Warranty | |
| Limited Warranty | 2 Year |
User Manual
FAQ
Is this headset compatible with Microsoft Teams?
Yes, the Jabra Evolve 20SE is Microsoft Teams certified, ensuring optimized performance and seamless integration with Teams' call management features. This certification guarantees reliable audio quality and dedicated controls for Teams users.
What type of connectivity does this headset use?
This headset uses wired connectivity with dual USB interfaces: USB Type C and USB Type A. It includes a 6.9 ft (2.10 m) cable for flexible desk setups and offers plug-and-play functionality without requiring additional drivers.
Does the headset have noise cancellation?
Yes, the Evolve 20SE features noise cancellation technology that helps reduce background noise and distractions, improving concentration during calls and focused listening sessions in office environments.
What is the sound mode of this headset?
This headset delivers stereo sound, providing distinct left and right channel audio for an immersive listening experience across voice calls, music, and multimedia content with a frequency range of 150 Hz to 7 kHz.
What is included in the package?
The package includes the Evolve 20SE headset, a USB controller (call control unit), and user documents. All components are provided for immediate setup and use with compatible devices.
Is this headset comfortable for all-day wear?
Yes, the Evolve 20SE is designed for extended wear with an on-ear, over-the-head design, leatherette ear cushions, and a lightweight construction of 4.66 oz (132 g). Its supra-aural form factor ensures comfort without compromising audio quality during long work sessions.
| Qty | Price | Available |
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