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Product Features
Product Overview
The Poly APP-51 Electronic Hookswitch TAA is a specialized cable designed to connect compatible Poly headsets to telephony systems, enabling seamless call control and audio transmission. This cable integrates an electronic hookswitch function, allowing users to answer, end, and manage calls directly from their headset without manual phone handling.
Engineered for professional communication environments, the APP-51 supports clear audio connectivity for long-distance calls, ensuring reliable performance in office, contact center, and remote work settings. Its TAA compliance makes it suitable for government and educational procurement, meeting stringent regulatory requirements for telecommunications accessories.
This section brings together practical product details such as Application/Usage, Compatibility, TAA Compliant, so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
Technical Overview
The APP-51 operates as an electronic hookswitch cable, providing a direct interface between Poly DECT headsets and supported phone systems. It leverages the 1880-1900 MHz DECT frequency band used by compatible headsets, ensuring stable wireless connectivity and interference-free operation in crowded RF environments.
This cable is specifically validated for use with Poly Savi 7320 UC Stereo, Savi 7210 Office Single Ear, Savi 7220 Office Binaural, and CS540A DECT headsets, covering a range of mono and stereo configurations. The electronic hookswitch functionality automates call signaling, reducing physical wear on phone hardware and streamlining user workflow.
This section brings together practical product details such as Application/Usage, Compatibility, TAA Compliant, so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
Key Product Advantages
The APP-51 enhances communication efficiency by integrating call control directly into the headset ecosystem. Its electronic hookswitch eliminates the need for manual phone button presses, allowing users to manage calls hands-free while maintaining focus on conversations and tasks.
Seamless Call Management
Answer and end calls with a single headset button press, improving workflow speed and reducing physical contact with phone hardware.
- Automated call signaling
- Hands-free operation
- Reduced phone wear
Broad Headset Compatibility
Works with multiple Poly DECT headset models, supporting both mono and stereo audio configurations for flexible deployment across user preferences.
- Savi 7320 UC Stereo
- Savi 7210/7220 Office
- CS540A DECT
Deployment / Use Cases
Deploy the APP-51 in professional settings where headset-based call control is essential for productivity and compliance. Its electronic hookswitch functionality is particularly valuable in contact centers, help desks, and office environments where agents handle high call volumes and require efficient, hands-free operation.
The cable is ideal for government agencies, educational institutions, and contractors subject to TAA procurement rules, ensuring adherence to regulatory standards for telecommunications equipment. It also supports remote and hybrid work setups, enabling consistent call management across Poly DECT headset ecosystems without requiring phone hardware upgrades.
Contact Center Optimization
Enables agents to manage calls swiftly via headset controls, reducing average handle time and improving customer service metrics.
TAA-Compliant Procurement
Meets Trade Agreements Act requirements for government and educational purchases, simplifying compliance for IT procurement teams.
Highlights
- Electronic hookswitch for hands-free call answering and ending
- Compatible with Poly Savi 7320 UC Stereo DECT headset
- Compatible with Poly Savi 7210 Office DECT single-ear headset
- Compatible with Poly Savi 7220 Office Binaural DECT headset
- Compatible with Poly CS540A DECT headset
- Operates on 1880-1900 MHz DECT frequency band
- TAA compliant for government and educational procurement
- Enhances communication clarity for long-distance calls
- Reduces physical wear on phone hardware
- Supports professional office and contact center environments
Specifications
| Specifications | |
|---|---|
| Manufacturer | HP Inc. |
| Manufacturer Part Number | 85Q60AA |
| Brand Name | Poly |
| Product Model | APP-51 |
| Product Name | APP-51 Electronic Hookswitch TAA (85Q60AA) |
| Product Type | Electronic Hook Switch |
| Miscellaneous | |
| Application/Usage | Headset |
| Compatibility | Poly Savi 7320 UC Stereo DECT 1880-1900 MHz Headset Poly Savi 7210 Office DECT 1880-1900 MHz Single Ear Headset Poly Savi 7220 Office Binaural DECT 1880-1900 MHz Headset Poly CS540A DECT 1880-1900 MHz Headset |
| TAA Compliant | Yes |
User Manual
FAQ
What is the primary function of the Poly APP-51 cable?
The Poly APP-51 is an electronic hookswitch cable that connects compatible Poly DECT headsets to telephony systems. It enables users to answer, end, and manage calls directly from their headset using electronic signaling, eliminating the need for manual phone button presses and supporting hands-free operation.
Which Poly headset models are compatible with the APP-51?
The APP-51 is compatible with Poly Savi 7320 UC Stereo DECT, Savi 7210 Office DECT Single Ear, Savi 7220 Office Binaural DECT, and CS540A DECT headsets. These models operate on the 1880-1900 MHz DECT frequency band, ensuring stable wireless connectivity when used with this cable.
What does TAA compliance mean for this product?
TAA compliance indicates that the APP-51 meets the Trade Agreements Act requirements, making it suitable for procurement by U.S. government agencies, educational institutions, and contractors. This ensures the product adheres to regulatory standards for telecommunications accessories in public-sector purchases.
How does the electronic hookswitch improve user experience?
The electronic hookswitch automates call control by allowing users to answer and end calls with a single button press on their headset. This hands-free functionality streamlines workflow, reduces physical contact with phone hardware, and enhances productivity in high-call-volume environments like contact centers.
Can the APP-51 be used in remote or hybrid work setups?
Yes, the APP-51 supports remote and hybrid work environments by enabling consistent call management across compatible Poly DECT headset ecosystems. Its electronic hookswitch functionality integrates seamlessly with existing telephony systems, providing reliable performance without requiring phone hardware upgrades.
What frequency band does the APP-51 operate on?
The APP-51 operates on the 1880-1900 MHz DECT frequency band, which is used by its compatible Poly headset models. This band ensures stable wireless connectivity with minimal interference, supporting clear audio transmission for professional communication in office and contact center settings.