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Product Features
Technical Overview
Built with 32 mm drivers and a frequency response range of 20 Hz to 20 kHz, the Blackwire 3320 reproduces audio with accuracy and depth. SoundGuard technology protects hearing by limiting sudden volume spikes, and digital signal processing (DSP) enhances voice clarity while reducing background noise and echo.
The headset supports both USB Type C and 3.5mm analog connections, offering flexibility across PCs, Macs, tablets, and mobile devices. With an impedance of 32 ohms and a sound pressure level of 118 dB, it delivers ample volume without distortion, making it suitable for office, home, and mobile use cases.
Relevant factors for this section include Connectivity Technology, Cable Length, Sound Mode, Earpiece Design. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Key Product Advantages
The Blackwire 3320 combines certified performance with practical design features that enhance productivity and user comfort. Its TAA compliance ensures it meets government procurement standards, while the plug-and-play setup eliminates the need for additional drivers or software installation.
Microsoft Teams Integration
The dedicated Teams button allows users to quickly answer/end calls, mute the microphone, and activate voice commands without interrupting workflow. This certification guarantees optimized audio performance and reliable compatibility within the Teams ecosystem.
Comfort-Focused Design
Featuring an adjustable headband and synthetic leather ear cushions, the headset distributes weight evenly to reduce pressure points. The on-ear, binaural design provides effective noise isolation while maintaining breathability during long sessions.
Dual Connectivity Options
With both USB-C and 3.5mm ports, this headset works across a wide range of devices, from modern laptops to traditional audio jacks. The 7.1-foot cable offers ample mobility at a desk or in a conference room setting.
Deployment / Use Cases
Ideal for professionals who rely on clear communication, the Blackwire 3320 is suited for office environments, remote work setups, contact centers, and business travel. Its wired connectivity ensures consistent audio quality without battery concerns, making it a dependable choice for daily voice calls and virtual meetings.
The headset supports applications ranging from customer service and teleconferencing to podcasting and multimedia playback. Compatibility with Windows, macOS, PCs, Macs, tablets, and mobile devices allows users to transition seamlessly between workstations and personal devices.
Office & Remote Work
Provides reliable audio for video conferences, team collaborations, and client calls, with noise cancellation that minimizes distractions in open-plan offices or home environments.
Contact Center Operations
The omni-directional microphone and comfortable wear style support extended shifts, while the Microsoft Teams certification ensures compatibility with common enterprise communication platforms.
What's in the Box
This package includes the Blackwire 3320 headset and a user guide to help with setup and operation.
Package contents include Blackwire 3320 Headset User guide, Blackwire 3320 Headset. These included items support setup, installation, and immediate deployment without needing to source the core bundled accessories separately.
Highlights
- Microsoft Teams certified with dedicated button for mute and call controls
- Stereo sound with 20 Hz–20 kHz frequency response for accurate audio reproduction
- Noise cancellation and echo reduction technologies for clear conversations
- Omni-directional boom microphone with flexible positioning
- Dual connectivity via USB Type C and 3.5mm audio jack
- On-ear, binaural design with adjustable headband for all-day comfort
- TAA compliant for government and educational procurement
- Plug-and-play setup compatible with Windows, macOS, PCs, and Macs
- 7.1-foot cable provides ample mobility at a desk or workstation
- Includes SoundGuard technology to protect against sudden volume spikes
Specifications
| Specifications | |
|---|---|
| Manufacturer | HP Inc. |
| Manufacturer Part Number | 8M3V1AA#ABA |
| Brand Name | Poly |
| Product Line | Blackwire |
| Product Series | 3300 |
| Product Model | 3320 |
| Product Name | Blackwire 3320 Headset |
| Packing | Box |
| Product Type | Headset |
| Technical Information | |
| Connectivity Technology | Wired |
| Cable Length | 7.1 ft (2.16 m) |
| Sound Mode | Stereo |
| Impedance | 32 Ohm |
| Minimum Frequency Response | 20 Hz |
| Maximum Frequency Response | 20 kHz |
| Noise Canceling | Yes |
| Sound Pressure Level | 118 dB |
| Features | SoundGuard Technology,Dynamic EQ,Flexible,Digital Signal Processing (DSP),Comfortable,Plug and Play,Microsoft Teams Button,Echo Reduction,Noise Reduction,Flexible Microphone,Padded Headband |
| Microsoft Teams Certification | Yes |
| Adjustable Headband | Yes |
| Earpiece | |
| Earpiece Design | On-ear |
| Earpiece Type | Binaural |
| Driver Size | 1.26" (32 mm) |
| Microphone | |
| Microphone Design | Boom/On-cable |
| Microphone Technology | Omni-directional |
| Interfaces/Ports | |
| Host Interface | USB Type C,Mini-phone (3.5mm) |
| Physical Characteristics | |
| Color | Black |
| Form Factor | Ear-cup |
| Miscellaneous | |
| Package Contents | Blackwire 3320 Headset User guide |
| Application/Usage | Office,Voice Call,Business,Home,Mobile Device,Tablet |
| TAA Compliant | Yes |
| Operating System Platform | Windows,macOS |
| Platform Supported | PC,Mac |
| Warranty | |
| Limited Warranty | 2 Year |
User Manual
FAQ
Is this headset certified for Microsoft Teams?
Yes, the Poly Blackwire 3320 is Microsoft Teams certified. This certification ensures optimized audio performance and seamless integration with the Teams platform, including a dedicated button for quick access to mute, answer, and end-call functions without requiring additional software configuration.
What types of connections does the Blackwire 3320 support?
This headset supports both USB Type C and 3.5mm mini-phone connections. The dual-interface design allows compatibility with modern laptops, tablets, and mobile devices that feature USB-C ports, as well as traditional audio jacks found on PCs, Macs, and other audio equipment.
Does the headset include noise cancellation features?
Yes, the Blackwire 3320 incorporates active noise cancellation and echo reduction technologies. These features help minimize background distractions and improve voice clarity during calls, making it suitable for noisy environments like open offices or home workspaces.
What is the wear style and comfort level of this headset?
The headset uses an on-ear, binaural design with synthetic leather ear cushions and a padded, adjustable headband. This configuration provides effective noise isolation while distributing weight evenly to reduce pressure points, ensuring comfort during extended use in professional settings.
Which operating systems are compatible with this headset?
The Poly Blackwire 3320 is compatible with Windows and macOS operating systems. It supports plug-and-play functionality on PCs and Macs, requiring no additional drivers for basic audio and microphone functions, and it also works with tablets and mobile devices that have compatible USB-C or 3.5mm ports.
What is the warranty coverage for this product?
This headset comes with a 2-year limited warranty from the manufacturer. The warranty covers defects in materials and workmanship under normal use, providing assurance of quality and reliability for business and professional applications.