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HP Poly 84C14AA#ABA Poly CCX 400 IP Phone - 24 SIP Lines - PoE - Corded VoIP - 2x RJ-45 - USB - Black - Desktop/Wall Mountable
Business volume discounts
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Product Features
Technical Overview
This IP phone leverages VoIP technology to transmit audio signals efficiently over internet networks, bypassing traditional telephone toll charges. It incorporates Power over Ethernet (PoE) support, allowing both data and electrical power to be delivered through a single RJ-45 cable.
Connectivity options include two network RJ-45 ports for daisy-chaining network devices and a USB port for peripheral expansion. The corded handset and base unit ensure reliable physical connections without wireless interference concerns.
Relevant factors for this section include IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Network (RJ-45). When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
A strong technical summary explains how the product's interfaces, hardware profile, and operating characteristics work together in real deployment. Buyers often need this context to confirm compatibility with existing devices, expected performance in daily use, and whether installation will be straightforward for IT staff or end users.
Key Product Advantages
The CCX 400 combines high line capacity with practical deployment features for business communication reliability.
Substantial Line Capacity
With support for 24 SIP lines, this phone handles multiple concurrent calls and extensions, making it suitable for reception desks, executive offices, or team environments where call volume is high.
Simplified Installation
PoE capability reduces cabling complexity by delivering power and data over a single Ethernet connection. The dual RJ-45 ports enable direct connection to the network and downstream devices like computers without additional switches.
Flexible Placement
The desktop and wall-mountable design allows installation on desks, cubicle partitions, or wall surfaces to match office layouts and space constraints.
Deployment / Use Cases
The Poly CCX 400 is tailored for business environments requiring dependable, multi-line telephony with straightforward setup and management.
In office settings, it serves as a primary communication tool for reception areas, administrative desks, or conference rooms where multiple lines and caller identification are essential. The PoE support simplifies deployment in locations where power outlets are limited or cable management is a priority.
Relevant factors for this section include IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Network (RJ-45). When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Business Reception & Administration
Ideal for front desks or administrative offices handling high call volumes, managing multiple extensions, and requiring clear audio quality for professional client interactions.
Call Center & Support Desks
Supports efficient call handling with 24 lines, speakerphone functionality for hands-free operation during consultations, and USB connectivity for headset integration.
What's in the Box
The package includes all necessary components for immediate setup and operation.
Highlights
- Supports 24 SIP lines for high-capacity business communication
- Power over Ethernet (PoE) enabled for simplified cabling and installation
- Dual RJ-45 network ports for daisy-chaining network devices
- USB port for peripheral expansion and headset connectivity
- Corded handset and base unit for reliable, interference-free operation
- Built-in speakerphone and caller ID for enhanced call management
- Desktop and wall-mountable design for flexible office placement
- Black finish suitable for professional office environments
- Includes power supply, desk stand, handset, and network cable
- 1-year limited warranty for peace of mind
Specifications
| Specifications | |
|---|---|
| Manufacturer | HP Inc. |
| Manufacturer Part Number | 84C14AA#ABA |
| Brand Name | Poly |
| Product Series | CCX |
| Product Model | CCX 400 |
| Product Name | CCX 400 Business Media Phone with Open SIP with Power Supply |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Handset Connectivity Technology | Corded |
| Base Unit Connectivity Technology | Corded |
| Total Number of Phone Lines | 24 |
| Caller ID | Yes |
| Speakerphone | Yes |
| Interfaces/Ports | |
| Network (RJ-45) | Yes |
| Number of Network (RJ-45) Ports | 2 |
| USB | Yes |
| PoE (RJ-45) Port | Yes |
| Physical Characteristics | |
| Color Family | Black |
| Product Color | Black |
| Form Factor | Wall Mountable,Desktop |
| Miscellaneous | |
| Package Contents | CCX 400 Business Media Phone with Open SIP with Power Supply Desk stand Handset with Handset Cord Network (LAN) CableCAT-5E Setup Sheet |
| Country of Origin | China |
| Environmentally Friendly | Yes |
| Environmental Compliance | China Restriction of Hazardous Substances 2 (China RoHS 2) |
| Warranty | |
| Limited Warranty | 1 Year |
User Manual
FAQ
How many SIP lines does the Poly CCX 400 support?
The Poly CCX 400 IP Phone supports up to 24 SIP lines. This capacity allows it to handle multiple concurrent calls, extensions, or line appearances, making it suitable for busy office environments, reception desks, or roles requiring management of numerous communication channels.
Does this phone support Power over Ethernet (PoE)?
Yes, the CCX 400 includes a PoE (RJ-45) port. This feature enables the phone to receive both data and electrical power over a single Ethernet cable, simplifying installation by reducing the need for a separate power outlet and adapter at the deployment location.
What connectivity ports are available on the CCX 400?
The phone provides two network (RJ-45) ports, allowing you to connect it to your network and daisy-chain another device like a computer. It also includes a USB port for connecting peripherals such as headsets or expansion modules, enhancing its functionality in office setups.
Can the Poly CCX 400 be wall-mounted?
Yes, the CCX 400 is designed for both desktop and wall mounting. This flexibility lets you install it on desks using the included stand or mount it on walls or cubicle partitions to save space and adapt to various office layouts and ergonomic preferences.
What is included in the package with this IP phone?
The package contains the CCX 400 Business Media Phone with Open SIP, a power supply, a desk stand, a handset with handset cord, a CAT-5E network cable, and a setup sheet. These components provide everything needed for initial setup and operation in most environments.
What warranty coverage does the Poly CCX 400 have?
The Poly CCX 400 comes with a 1-year limited warranty. This coverage supports the phone against defects in materials and workmanship under normal use, providing assurance for business deployments where reliable communication equipment is essential.
| Qty | Price | Available |
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