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HP Poly 849B5AA#ABA Poly CCX 500 Business Media Phone - 24 SIP Lines - PoE - 5" LCD - Dual Ethernet - Black - GSA/TAA
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Product Features
Technical Overview
The CCX 500 employs VoIP technology to transmit audio signals over internet protocols, bypassing traditional telephone toll charges and leveraging existing network infrastructure. It features a 5-inch LCD screen that provides clear visual feedback for call management, directories, and status information. The display supports essential functions like caller ID, enhancing user convenience during incoming calls.
Connectivity options include two RJ-45 network ports, enabling daisy-chaining to a computer or other network devices without requiring an additional switch. A dedicated PoE port ensures the phone can be powered directly from a compatible PoE switch or injector. Bluetooth wireless technology is integrated for hands-free communication with compatible headsets or mobile devices, adding flexibility for mobile users.
This section brings together practical product details such as IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Screen Type, so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
Key Product Advantages
The CCX 500 delivers robust communication capabilities in a versatile package suitable for various business settings. Its 24-line capacity supports high-volume call environments, while PoE simplifies deployment and reduces cable clutter. The phone's dual network ports offer practical networking flexibility, allowing direct connection to a computer or secondary device.
Open SIP Compatibility
Ensures broad interoperability with most SIP-based telephony systems, avoiding vendor lock-in and supporting diverse deployment scenarios.
- Works with multiple VoIP providers
- Supports standard SIP protocols
- Facilitates easy integration
Power over Ethernet
Eliminates the need for a separate power adapter by drawing power directly from the network cable, ideal for locations without convenient power outlets.
- Reduces installation complexity
- Lowers cable requirements
- Enhances placement flexibility
Deployment / Use Cases
This phone is well-suited for environments requiring reliable, high-capacity voice communication with straightforward installation. Its PoE capability makes it ideal for areas where power outlets are scarce, such as conference rooms, hotel guest rooms, or reception desks. The 24-line support handles busy front desks, call centers, or multi-user office settings efficiently.
The desktop and wall-mountable form factor allows flexible placement on desks or in space-constrained areas like cubicles or kiosks. Bluetooth integration supports mobile workers who need to pair headsets for hands-free operation, enhancing productivity in dynamic office layouts. Compliance with GSA/TAA requirements makes it a viable choice for government and educational institutions seeking certified communication solutions.
This section brings together practical product details such as IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Screen Type, so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
What's in the Box
The package includes all essential components for immediate setup and operation.
Highlights
- 24 total SIP lines for high-capacity call handling
- Power over Ethernet (PoE) support for simplified installation
- 5-inch LCD screen with clear visual interface
- Dual RJ-45 network ports for daisy-chaining flexibility
- Bluetooth wireless technology for hands-free communication
- Open SIP compatibility for broad system interoperability
- Desktop and wall-mountable form factor
- GSA/TAA compliant for government procurement
- Black finish for professional office aesthetics
- Includes desk stand, handset, and CAT-5E network cable
Specifications
| Specifications | |
|---|---|
| Manufacturer | HP Inc. |
| Manufacturer Part Number | 849B5AA#ABA |
| Brand Name | Poly |
| Product Series | CCX |
| Product Model | CCX 500 |
| Product Name | CCX 500 Business Media Phone with Open SIP and PoE-Enabled GSA/TAA |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Handset Connectivity Technology | Corded |
| Base Unit Connectivity Technology | Corded |
| Wireless Technology | Bluetooth |
| Total Number of Phone Lines | 24 |
| Caller ID | Yes |
| Speakerphone | Yes |
| Display & Graphics | |
| Screen Type | LCD |
| Screen Size | 5" (127 mm) |
| Interfaces/Ports | |
| Network (RJ-45) | Yes |
| Number of Network (RJ-45) Ports | 2 |
| USB | Yes |
| PoE (RJ-45) Port | Yes |
| Physical Characteristics | |
| Product Color | Black |
| Form Factor | Desktop,Wall Mountable |
| Miscellaneous | |
| Package Contents | CCX 500 Business Media Phone with Open SIP and PoE-Enabled GSA/TAA Desk stand Handset with Handset Cord Network (LAN) CableCAT-5E |
| Country of Origin | Taiwan |
| TAA Compliant | Yes |
| Environmentally Friendly | Yes |
| Environmental Compliance | China Restriction of Hazardous Substances 2 (China RoHS 2) |
| Warranty | |
| Limited Warranty | 1 Year |
User Manual
FAQ
How many SIP lines does the Poly CCX 500 support?
The Poly CCX 500 supports up to 24 total SIP lines. This capacity allows it to handle multiple concurrent calls, extensions, or departmental lines, making it suitable for busy office environments, reception desks, or small call centers where high call volume is expected.
Does this phone support Power over Ethernet (PoE)?
Yes, the CCX 500 includes a PoE (RJ-45) port that supports Power over Ethernet. This allows the phone to receive both data and power over a single network cable, eliminating the need for a separate power adapter and simplifying installation in locations without readily available power outlets.
What are the network connectivity options on the CCX 500?
The phone features two RJ-45 network ports. This dual-port configuration enables daisy-chaining, where one port connects to the network and the other can connect to a computer or other device, reducing the need for additional network switches. It also includes USB connectivity for peripheral expansion.
Can the CCX 500 be used with Bluetooth devices?
Yes, the CCX 500 integrates Bluetooth wireless technology. This allows you to pair compatible Bluetooth headsets or mobile devices for hands-free communication, providing flexibility for mobile workers or users who prefer wireless audio accessories during calls.
What is the screen size and type on this phone?
The phone features a 5-inch (127 mm) LCD screen. This display provides clear visual feedback for call management, directories, caller ID, and system status, enhancing user convenience and making it easier to navigate phone functions in a business setting.
Is the Poly CCX 500 compliant with government procurement standards?
Yes, the CCX 500 is GSA/TAA compliant. This means it meets the Trade Agreements Act and General Services Administration requirements, making it eligible for purchase by federal, state, and local government agencies, as well as educational institutions that require certified communication equipment.
How many SIP lines or accounts does this phone support?
The listed telephony detail is 24, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.
Does this model support PoE?
The listed telephony detail is Yes, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.
| Qty | Price | Available |
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