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HP Poly 849A5AA#ABA Poly CCX 505 Business Media Phone for Microsoft Teams - 24-Line VoIP - 5" LCD - PoE - Dual Ethernet - Black
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Product Features
Technical Overview
At its core, the CCX 505 utilizes VoIP technology to transmit crystal-clear voice communications over IP networks, leveraging internet protocols for efficient call handling. The device features a corded base unit and handset, ensuring stable connections, while Bluetooth 4.2 support enables wireless audio accessories. The 5-inch LCD screen offers a responsive touch interface with 480 x 854 pixel resolution, displaying call information, presence status, and Teams notifications clearly.
Network connectivity is handled through two Gigabit Ethernet ports (10/100/1000 Mbps), with one port supporting IEEE 802.3af/at PoE for single-cable power and data delivery. A USB 2.0 port is included for peripheral expansion, such as connecting a USB headset or flash drive. The phone's audio system includes a full-duplex speakerphone with acoustic echo cancellation and noise reduction, providing clear conference calls even in noisy environments.
Key Product Advantages
The CCX 505 stands out with its high line capacity and seamless Microsoft Teams integration, offering a native experience for Teams users without requiring additional software clients. Its PoE capability reduces cabling clutter and installation costs, while the dual Ethernet ports provide network flexibility for connecting peripherals or cascading devices.
Enhanced Audio Quality
Advanced audio processing with wideband audio support ensures natural voice reproduction, making conversations sound lifelike and reducing listener fatigue during extended calls.
- Full-duplex speakerphone
- Acoustic echo cancellation
- Noise reduction technology
Deployment Flexibility
The desktop and wall-mountable design adapts to various office layouts, and PoE support allows placement anywhere with network access, even in locations without power outlets.
- Wall mount kit compatible
- Single-cable PoE installation
- Compact footprint
Deployment / Use Cases
This phone is ideal for corporate offices, government agencies, and educational institutions that rely on Microsoft Teams for daily communication. Its 24-line capacity suits reception desks, executive offices, or conference rooms where handling multiple calls simultaneously is essential. The GSA/TAA compliance makes it a preferred choice for federal contractors and organizations requiring approved telecommunications equipment.
In open-plan offices, the CCX 505's Bluetooth support enables employees to use wireless headsets for mobility while staying connected to the phone system. For IT departments, the PoE feature simplifies network management by centralizing power through switches, reducing the need for individual power adapters and minimizing cable clutter. The device also serves well in remote work setups, providing a dedicated Teams interface with better audio quality than softphone alternatives.
What's in the Box
The package includes all necessary components for immediate deployment, ensuring a complete out-of-box experience.
Highlights
- 24 SIP lines for high-capacity call handling
- 5-inch LCD touchscreen for clear interface navigation
- Power over Ethernet (PoE) support simplifies installation
- Dual Gigabit Ethernet ports for network flexibility
- Bluetooth 4.2 for wireless headset connectivity
- Native Microsoft Teams integration
- GSA/TAA compliant for government procurement
- Energy Star certified for energy efficiency
- Wall-mountable design for space-saving deployment
- 1-year limited warranty for peace of mind
Specifications
| Specifications | |
|---|---|
| Manufacturer | HP Inc. |
| Manufacturer Part Number | 849A5AAABA |
| Brand Name | Poly |
| Product Series | CCX |
| Product Model | CCX 505 |
| Product Name | CCX 505 Business Media Phone for Microsoft Teams and PoE-Enabled GSA/TAA |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Handset Connectivity Technology | Corded |
| Base Unit Connectivity Technology | Corded |
| Wireless Technology | Bluetooth |
| Total Number of Phone Lines | 24 |
| Caller ID | Yes |
| Speakerphone | Yes |
| Display & Graphics | |
| Screen Type | LCD |
| Screen Size | 5" (127 mm) |
| Interfaces/Ports | |
| Network (RJ-45) | Yes |
| Number of Network (RJ-45) Ports | 2 |
| USB | Yes |
| PoE (RJ-45) Port | Yes |
| Physical Characteristics | |
| Product Color | Black |
| Form Factor | Desktop,Wall Mountable |
| Miscellaneous | |
| Package Contents | CCX 505 Business Media Phone for Microsoft Teams and PoE-Enabled GSA/TAA Desk Stand Handset with Handset Cord Network (LAN) CableCAT-5E |
| Energy Star | Yes |
| Country of Origin | China |
| Environmentally Friendly | Yes |
| Environmental Compliance | China Restriction of Hazardous Substances 2 (China RoHS 2) |
| Warranty | |
| Limited Warranty | 1 Year |
User Manual
FAQ
How many simultaneous calls can the Poly CCX 505 handle?
The CCX 505 supports up to 24 SIP lines, allowing for 24 concurrent calls. This high capacity makes it suitable for busy reception areas, executive offices, or shared workspaces where multiple incoming and outgoing calls need to be managed simultaneously without requiring additional hardware.
Does this phone require a separate power adapter?
No, the CCX 505 supports Power over Ethernet (PoE) via IEEE 802.3af/at standards. This means it can receive both power and data through a single Ethernet cable when connected to a PoE-enabled network switch, eliminating the need for a separate power adapter and reducing cable clutter on the desk.
What is the screen size and type on the CCX 505?
The phone features a 5-inch LCD touchscreen with a resolution of 480 x 854 pixels. This display provides a clear interface for accessing Microsoft Teams features, call logs, contacts, and settings, ensuring easy navigation and readability in various lighting conditions.
Can I connect wireless headsets to this phone?
Yes, the CCX 505 includes Bluetooth 4.2 connectivity, allowing you to pair compatible wireless headsets or headphones. This enables hands-free operation and greater mobility within your workspace while maintaining call quality through the phone's advanced audio processing.
What does GSA/TAA compliance mean for this phone?
GSA/TAA compliance indicates that the CCX 505 meets the U.S. General Services Administration (GSA) and Trade Agreements Act (TAA) requirements for government procurement. This ensures the phone is approved for purchase by federal agencies and contractors, with manufacturing and sourcing adhering to specific regulatory standards.
How many Ethernet ports does the CCX 505 have, and what are they used for?
The phone has two Gigabit Ethernet ports (10/100/1000 Mbps). One port connects to your network for data and PoE, while the second port can be used to daisy-chain a computer or other network device, allowing both to share the same network connection without requiring an additional switch port.
How many SIP lines or accounts does this phone support?
The listed telephony detail is 24, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.
Does this model support PoE?
The listed telephony detail is Yes, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.