Shipping included*
Exclusions
Additional shipping fees may apply in rare circumstances for deliveries outside standard service areas. In most cases, this only potentially affects shipments to the Northwest Territories and Yukon, as well as certain heavy or oversized items.
HP Poly 849A6AA Poly CCX 505 Business Media Phone - Open SIP - PoE - 24 Lines - 5" LCD - 2x Ethernet - Black
Business volume discounts
Technical guidance
Preparation & staging
QC · ON · AB · BC
Product Features
Technical Overview
Built on VoIP technology, the CCX 505 ensures reliable audio transmission over internet networks, bypassing traditional telephone tolls. The phone features a corded handset and base unit with corded/cordless options, plus integrated speakerphone and caller ID functions.
Connectivity includes two RJ-45 network ports, one supporting PoE for single-cable power and data delivery. A USB port allows peripheral expansion, and wireless options cover Wi-Fi and Bluetooth for mobility. The device is Energy Star certified and meets TAA compliance requirements.
This section brings together practical product details such as IP Phone Technology, Handset Connectivity Technology, Base Unit Connectivity Technology, Screen Type, so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
A strong technical summary explains how the product's interfaces, hardware profile, and operating characteristics work together in real deployment. Buyers often need this context to confirm compatibility with existing devices, expected performance in daily use, and whether installation will be straightforward for IT staff or end users.
Key Product Advantages
The CCX 505 combines high line capacity with versatile deployment features, offering businesses a scalable communication solution. Its open SIP support ensures compatibility with various VoIP platforms, while PoE simplifies power management in networked setups.
These strengths make the product easier to deploy and manage in real environments, especially where reliability, usability, and day-to-day operational continuity matter. Notable benefits include High-Density Calling, Flexible Installation.
High-Density Calling
Support for 24 lines handles multiple concurrent calls, ideal for busy reception areas or shared workspaces.
- Reduces need for multiple phones
- Centralizes call management
Flexible Installation
PoE and dual Ethernet ports enable daisy-chaining or separate network segments, with wall-mount or desktop placement.
- Single-cable power and data
- Saves desk space
Deployment / Use Cases
This phone is engineered for environments requiring robust, multi-line communication without complex infrastructure. Its GSA/TAA compliance makes it suitable for government and institutional procurement, while standard business applications benefit from its ease of use.
Common deployments include hotel guest rooms for direct dialing, corporate conference halls for speakerphone meetings, and healthcare facilities where clear audio and caller ID are essential. The wall-mount option allows installation in tight spaces like kitchens or retail counters.
Hospitality Settings
Deploy in lobbies or guest rooms to provide cost-effective voice services with minimal wiring.
- 24-line capacity for front desks
- PoE for simplified installs
Enterprise Desks
Use in open-plan offices or executive suites where multiple lines and wireless connectivity enhance productivity.
- Bluetooth for headset pairing
- USB for accessories
What's in the Box
The package contains all necessary components for immediate setup and operation.
Highlights
- Open SIP support for flexible VoIP platform integration
- PoE-enabled for single-cable power and data transmission
- 24 total phone lines handle high call volumes
- 5-inch LCD screen for clear call management
- Dual Ethernet ports with one PoE port
- Wi-Fi and Bluetooth wireless connectivity
- Black color with desktop or wall-mount form factor
- GSA/TAA compliant for government procurement
- Energy Star certified for efficiency
- 1-year limited warranty
Specifications
| Specifications | |
|---|---|
| Manufacturer | HP Inc. |
| Manufacturer Part Number | 849A6AA |
| Brand Name | Poly |
| Product Series | CCX |
| Product Model | CCX 505 |
| Product Name | CCX 505 Business Media Phone with Open SIP and PoE-enabled GSA/TAA (849A6AA) |
| Product Type | IP Phone |
| Technical Information | |
| IP Phone Technology | VoIP |
| Handset Connectivity Technology | Corded |
| Base Unit Connectivity Technology | Corded/Cordless |
| Wireless Technology | Wi-Fi,Bluetooth |
| Total Number of Phone Lines | 24 |
| Caller ID | Yes |
| Speakerphone | Yes |
| Display & Graphics | |
| Screen Type | LCD |
| Screen Size | 5" |
| Interfaces/Ports | |
| Network (RJ-45) | Yes |
| Number of Network (RJ-45) Ports | 2 |
| USB | Yes |
| PoE (RJ-45) Port | Yes |
| Physical Characteristics | |
| Color Family | Black |
| Product Color | Black |
| Form Factor | Desktop,Wall Mountable |
| Miscellaneous | |
| Package Contents | CCX 505 Business Media Phone with Open SIP and PoE-enabled GSA/TAA (849A6AA) Desk stand Handset with Handset Cord Network (LAN) CableCAT-5E |
| Energy Star | Yes |
| Country of Origin | China |
| TAA Compliant | Yes |
| Environmental Compliance | China Restriction of Hazardous Substances 2 (China RoHS 2) |
| Warranty | |
| Limited Warranty | 1 Year |
User Manual
FAQ
How many simultaneous phone lines does the CCX 505 support?
The Poly CCX 505 supports up to 24 total phone lines, allowing multiple concurrent calls. This high capacity makes it suitable for busy environments like reception desks, conference rooms, or hospitality settings where numerous extensions are needed without requiring additional hardware.
Does this IP phone support Power over Ethernet (PoE)?
Yes, the CCX 505 includes a PoE (RJ-45) port that delivers both electrical power and data over a single network cable. This simplifies installation by eliminating the need for a separate power adapter, reducing clutter and enabling placement in locations without convenient power outlets.
What wireless connectivity options are available?
This phone features both Wi-Fi and Bluetooth wireless technologies. Wi-Fi allows connection to local networks without Ethernet cables, while Bluetooth enables pairing with headsets or other audio devices for hands-free communication, adding flexibility for mobile or cord-free setups.
Can the CCX 505 be wall-mounted?
Yes, the CCX 505 supports both desktop and wall-mountable form factors. The included desk stand provides stable placement on flat surfaces, while mounting hardware (typically included) allows vertical installation on walls or partitions, saving desk space and adapting to various office layouts.
Is this phone compliant with government procurement standards?
The CCX 505 is GSA/TAA compliant, meeting requirements for U.S. government and institutional purchasing. This ensures the phone adheres to trade agreement regulations, making it eligible for procurement in federal, state, and educational environments where compliance is mandatory.
What comes in the box with the CCX 505?
The package includes the CCX 505 Business Media Phone, a desk stand, a handset with handset cord, and a CAT-5E network cable. These components provide everything needed for basic setup, allowing immediate deployment without additional purchases for standard installations.
How many SIP lines or accounts does this phone support?
The listed telephony detail is 24, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.
Does this model support PoE?
The listed telephony detail is Yes, which helps buyers confirm deployment fit for desk-phone and unified-communications environments.