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Tripp Lite by Eaton SU5000RT SmartOnline 5000VA/4.5kW Rack/Tower UPS - 3U Double Conversion Online - 230V AC Input/Output - 3 Min Full Load Runtime
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Product Features
Product Overview
The Tripp Lite by Eaton SmartOnline SU5000RT is a 5000VA/4.5kW double-conversion online UPS engineered for mission-critical IT infrastructure protection. This 3U rack/tower unit delivers pure sine wave output with automatic voltage regulation (AVR) and zero transfer time, ensuring clean, uninterrupted power to sensitive servers, network devices, and telecommunications equipment during outages, surges, or brownouts. Its double-conversion topology continuously converts AC input to DC and back to AC, isolating connected loads from all utility power anomalies while maintaining consistent voltage and frequency.
Designed for commercial, financial, healthcare, and educational environments, the SU5000RT supports a wide range of critical applications including data center servers, network switches, storage arrays, and industrial control systems. The unit features 230V AC input with configurable output voltage compatibility across 200-250V AC ranges, making it suitable for global deployments. With 98% efficiency in ECO mode, it reduces operational costs and thermal footprint while providing robust power protection. The included WEBCARDLXE network card enables advanced remote management via SNMP, USB, RS-232, and dry contact interfaces for comprehensive infrastructure monitoring and control.
Technical Overview
This double-conversion online UPS maintains continuous power conditioning through its 5 kVA/4.5 kW capacity, delivering 3 minutes of runtime at full load and extending to 11 minutes at half load. The extended runtime provides sufficient time for graceful shutdowns or generator start-up procedures during extended power interruptions. The unit's electrical architecture includes built-in surge suppression, EMI/RFI filtering, and a circuit breaker that protects against electrical disturbances and overload conditions while maintaining pure sine wave output critical for sensitive electronic equipment.
The management suite features an intuitive LCD display showing real-time status information, while the network card slot supports the included WEBCARDLXE card for enterprise-level monitoring and control. Multiple interface options including USB, DB-9 RS-232, and dry contact ports enable integration with power management software and building management systems. The battery system utilizes hot-swappable, field-replaceable valve-regulated lead acid batteries with a 180V DC system voltage, allowing maintenance without powering down connected equipment. Environmental controls include audible and visual alarms for utility power failure, low battery, overload, battery fault, and remote shutdown conditions.
Key Product Advantages
The SmartOnline SU5000RT combines high-capacity power protection with flexible deployment options and advanced manageability. Its double-conversion topology ensures maximum uptime for critical systems, while the rack/tower design adapts to both data center and office environments.
Zero Transfer Time Protection
Double-conversion technology eliminates transfer delays during power events, providing seamless backup without interruption to connected equipment.
- Continuous power conditioning
- Isolation from utility anomalies
- Pure sine wave output
Hot-Swappable Battery System
Field-replaceable, hot-swappable batteries allow for maintenance without shutting down connected loads, maximizing system availability.
- No downtime during battery replacement
- Valve-regulated lead acid chemistry
- User-serviceable design
Comprehensive Management Suite
Integrated network management capabilities enable remote monitoring, configuration, and shutdown procedures across diverse IT environments.
- SNMP, USB, RS-232 interfaces
- LCD status display
- Audible and visual alarms
Deployment / Use Cases
The SU5000RT is engineered for environments where power quality and availability directly impact operational continuity. Its 5 kVA capacity and 3U form factor make it ideal for rack-mounted server installations, network closets, and telecommunications equipment rooms.
In tower configuration with included support stands, the unit serves office settings, retail POS systems, and medical equipment installations. The hardwired connection option with cable gland provides permanent installation flexibility for dedicated circuits.
Relevant product facts for this section include AVR: Yes, Plug/Connector Type: NEMA L6-30P,Hardwired, Receptacle Type: NEMA L6-20R,NEMA L6-30R,Hardwired, Load Capacity (VA): 5 kVA. When those details are considered together, they give buyers a clearer picture of how the product is equipped, how it connects, and what kind of day-to-day role it is meant to support.
Data Center Server Protection
Safeguard rack-mounted servers and storage arrays with pure sine wave output and network-managed graceful shutdown capabilities during extended outages.
Network Infrastructure Support
Power switches, routers, and communication equipment with clean power that prevents data corruption and hardware damage from electrical disturbances.
Physical Profile
The 3U rack-mountable chassis measures 5.10" (129.54 mm) in height, 17.30" (439.42 mm) in width, and 27.03" (686.56 mm) in depth, fitting standard 19-inch racks. At 106 pounds, the unit requires proper rack reinforcement and handling equipment for installation. Tower support stands included in the package enable freestanding deployment where rack mounting isn't available.
- Width
- 17.30" (439.42 mm)
- Depth
- 27.03" (686.56 mm)
- Height
- 5.10" (129.54 mm)
- Weight
- 106 lb (48080.79 g)
- Length
- 10 ft (3.05 m)
What's in the Box
The package includes all necessary components for both rack and tower deployment, along with management accessories for immediate integration into your power protection infrastructure.
Highlights
- 5000VA/4.5kW double-conversion online UPS protection
- 3-minute full load runtime, 11-minute half load runtime
- Pure sine wave output with 0 ns transfer time
- 3U rack/tower form factor with included support stands
- Network management via SNMP, USB, RS-232, and dry contact
- Hot-swappable, field-replaceable valve-regulated lead acid batteries
- 230V AC input with configurable output voltage compatibility
- 98% efficiency in ECO mode for reduced operating costs
- Energy Star certified and RoHS compliant
- 2-year warranty with $250,000 ultimate lifetime insurance
Specifications
| Specifications | |
|---|---|
| Manufacturer | Eaton Corporation |
| Manufacturer Part Number | SU5000RT |
| Brand Name | Tripp Lite series |
| Product Line | SmartOnline |
| Product Model | SU5000RT |
| Product Name | SmartOnline SU5000RT 5000VA Rack/tower UPS |
| Product Type | Double Conversion Online UPS |
| Technical Information | |
| AVR | Yes |
| Plug/Connector Type | NEMA L6-30P,Hardwired |
| Receptacle Type | NEMA L6-20R,NEMA L6-30R,Hardwired |
| Receptacle Detail | 2 x NEMA L6-20R,2 x NEMA L6-30R |
| Cord Length | 10 ft (3.05 m) |
| Transfer Time | 0 ns |
| EMI/RFI Noise Filter | Yes |
| Phase | Single Phase |
| Efficiency Detail | 98% (ECO Mode) |
| Application/Usage | Mission Critical Equipment,IT Equipment,Network Device,Education,Commercial,Financial,Healthcare,Switch,Server |
| Surge Suppression | Yes |
| Features | Audible Alarm,Cold Start Function,Green Energy Saving |
| Power Description | |
| Load Capacity (VA) | 5 kVA |
| Load Capacity (Watt) | 4.50 kW |
| Input Voltage | 230 V AC |
| Input Current | 23.30 A |
| Output Voltage | 230 V AC,240 V AC,220 V AC,208 V AC,200 V AC,250 V AC |
| Output Frequency | 50 Hz,60 Hz |
| Waveform Type | Pure Sine Wave |
| Circuit Breaker | Yes |
| Output Power Factor | 0.9 |
| Display & Graphics | |
| Display | LCD |
| Management | |
| Network Management | Network Card,DB-9 RS-232,Dry Contact,USB,SNMP |
| Alarm | Utility Power Failure,Low Battery,Overload,Battery Fault,Remote Shutdown |
| Controls/Indicators | |
| Status Indicators | LED Indicators: ? 4 status-indicating LEDs |
| Interfaces/Ports | |
| Serial Port | Yes |
| USB | Yes |
| Battery Information | |
| DC System Voltage | 180 V DC |
| Battery Characteristics | Valve-regulated |
| Battery Chemistry | Lead Acid |
| Backup/Run Time (Full Load) | 3 Minute |
| Backup/Run Time (Half Load) | 11 Minute |
| Hot Swappable | Yes |
| Replaceable Battery | Yes |
| Environmental Conditions | |
| Minimum Operating Temperature | 32°F (0°C) |
| Maximum Operating Temperature | 104°F (40°C) |
| Thermal Dissipation | 1560 BTU/h |
| Physical Characteristics | |
| Height | 5.10" (129.54 mm) |
| Width | 17.30" (439.42 mm) |
| Depth | 27.03" (686.56 mm) |
| Rack Height | 3U |
| Form Factor | Rack/Tower |
| Weight (Approximate) | 106 lb (48080.79 g) |
| Miscellaneous | |
| Package Contents | SmartOnline SU5000RT 5000VA Rack/tower UPS WEBCARDLXE Network Card USB Cable RS-232 Cable Tower Support Stands Cable Gland for Hardwire Connection Rack-mounting Hardware Quick Start Guide DB9 Cable |
| Energy Star | Yes |
| Country of Origin | Philippines |
| Environmentally Friendly | Yes |
| Environmental Compliance | Restriction of Hazardous Substances (RoHS) |
| Warranty | |
| Limited Warranty | 2 Year |
| Additional Warranty Information | 250,000 Ultimate Lifetime Insurance |
User Manual
FAQ
What is the power capacity of the Tripp Lite SU5000RT UPS?
The Tripp Lite SU5000RT UPS provides a power capacity of 5 kVA (5000 VA) and 4.5 kW, suitable for protecting mission-critical IT equipment like servers, network devices, and switches during power outages.
What is the backup runtime for this UPS at full and half load?
This UPS offers a backup runtime of 3 minutes at full load and 11 minutes at half load, allowing sufficient time for graceful shutdowns or generator startup during power interruptions.
How many outlets does the SU5000RT have, and what types are they?
The SU5000RT includes 2 NEMA L6-20R and 2 NEMA L6-30R receptacles, plus a hardwired connection option, providing flexible power distribution for multiple devices in rack or tower setups.
What input and output voltage ranges does this UPS support?
It supports 230 V AC input and configurable output voltages from 200 V AC to 250 V AC, including 208 V AC, 220 V AC, 230 V AC, 240 V AC, and 250 V AC, making it versatile for various electrical environments.
Is the SU5000RT designed for rack or tower deployment?
Yes, the SU5000RT features a 3U rack/tower form factor, allowing installation in standard 19-inch racks or as a freestanding tower with included support stands for flexible deployment in data centers or office settings.
What management and connectivity options are available on this UPS?
Management options include an included WEBCARDLXE network card for SNMP, USB, DB-9 RS-232, and dry contact interfaces, plus an LCD display and audible alarms for remote monitoring and control of power status.