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Tripp Lite by Eaton S3M20K-NIB SmartOnline 20kVA Tower UPS - Double Conversion Online - 120/230V AC Input - 120/208V AC Output - Pure Sine Wave
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Product Features
Technical Overview
This SmartOnline UPS delivers 20 kVA of double-conversion online power protection, featuring zero transfer time and three-phase hardwired connectivity. It operates with a unity output power factor (1.0), allowing it to support more connected equipment without overloading. The system includes comprehensive overload protection, EMI/RFI noise filtering, and a high-efficiency economy mode that can reach up to 98% efficiency, helping to reduce utility and cooling costs.
Management capabilities are extensive, with support for SNMP, SSH, and Telnet protocols for remote monitoring and control. The built-in alarm system covers low battery, overload, shutdown, and bypass mode events. For local interaction, the intuitive LCD interface provides sub-screens for status, settings, maintenance, and system information, complemented by four LED indicators for AC mode, bypass, battery, and fault conditions.
This section brings together practical product details such as Plug/Connector Type, Receptacle Type, Transfer Time, Load Capacity (VA), so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
Key Product Advantages
The S3M20K-NIB combines robust power protection with operational efficiency and flexible management. Its double-conversion online topology ensures clean, regulated power output regardless of input quality, while the pure sine wave waveform safeguards sensitive electronic loads. The unit's compact tower footprint optimizes floor space in server rooms, allowing for more revenue-generating equipment deployment.
High Efficiency Operation
ENERGY STAR 2.0-certified with efficiency up to 98% in ECO mode and up to 94% in online mode, reducing energy consumption and associated cooling costs.
- Schedulable daily economy mode hours
- Lower total cost of ownership
Scalable & Redundant Design
Parallel capability supports linking up to four units for increased capacity or N+1 redundancy, ensuring system uptime and future expansion.
- Parallel cable included
- Enhanced system reliability
Advanced Remote Management
Optional WEBCARDLXMINI network card enables cost-effective 24/7 remote monitoring and control via web interface, extending management capabilities beyond built-in protocols.
- SNMP, SSH, Telnet ready
- Proactive system oversight
Deployment / Use Cases
This 20kVA tower UPS is designed for environments where power continuity is non-negotiable. Its application range spans IT equipment, network infrastructure, telecommunications, and critical systems in finance, healthcare, government, and industrial facilities. The unit's ability to handle three-phase hardwired input makes it suitable for larger server racks, data center floors, and manufacturing control systems.
In edge computing and server room deployments, the UPS provides reliable backup during utility failures, while its pure sine wave output protects sensitive hardware from damage. The tower form factor is ideal for standalone installation where rack mounting is not required, and its comprehensive monitoring supports both local and remote management for distributed or centralized IT operations.
Physical Profile
The UPS features a tower form factor with dimensions of 34.17 inches in height, 9.84 inches in width, and 35.43 inches in depth, weighing approximately 183.14 pounds. Its design prioritizes stability and serviceability, with a front-accessible LCD display and controls for easy operation. The unit's construction complies with RoHS environmental standards and is ENERGY STAR certified, reflecting a commitment to energy efficiency and reduced hazardous substances.
- Width
- 9.84" (249.94 mm)
- Depth
- 35.43" (899.92 mm)
- Height
- 34.17" (867.92 mm)
- Weight
- 183.14 lb (83070.91 g)
What's in the Box
The package includes the SmartOnline S3M20K-NIB 20kVA Tower UPS along with essential cables and accessories for setup and management.
Highlights
- 20 kVA double-conversion online UPS with pure sine wave output
- Supports 120/230V AC input and 120/208V AC output for flexible deployment
- 5-inch color touchscreen LCD for intuitive local monitoring and control
- ENERGY STAR 2.0 certified with up to 98% efficiency in ECO mode
- Parallel capability for up to 4 units to increase capacity or redundancy
- SNMP, SSH, and Telnet support for comprehensive remote management
- Three-phase hardwired connectivity with 0 ns transfer time
- Includes RS-232, USB, parallel cables, and battery termination accessories
- RoHS compliant and backed by a 2-year limited warranty
Specifications
| Specifications | |
|---|---|
| Manufacturer | Eaton Corporation |
| Manufacturer Part Number | S3M20K-NIB |
| Brand Name | Tripp Lite series |
| Product Line | SmartOnline |
| Product Series | S3M |
| Product Model | S3M20K-NIB |
| Product Name | SmartOnline S3M20K-NIB 20kVA Tower UPS |
| Product Type | Double Conversion Online UPS |
| Technical Information | |
| Plug/Connector Type | Hardwired |
| Receptacle Type | Hard Wire (3-PH) |
| Transfer Time | 0 ns |
| Overload Protection | Yes |
| EMI/RFI Noise Filter | Yes |
| Phase | Three Phase |
| Energy Saving | High efficiency economy mode operation; Schedulable daily hours of economy mode operation |
| Application/Usage | IT Equipment,Network,Telecommunication,Finance,Industrial,Data Center,Server Room,Critical System,Banking,Education,Healthcare,Government,Manufacturing Facility,Edge Computing |
| Power Description | |
| Load Capacity (VA) | 20 kVA |
| Input Voltage | 120 V AC,230 V AC |
| Output Voltage | 120 V AC,208 V AC |
| Output Frequency | 60 Hz |
| Waveform Type | Pure Sine Wave |
| Management | |
| Network Management | SNMP Manageable,SSH,Telnet |
| Alarm | Low Battery,Overload,Shutdown,Bypass Mode |
| Controls/Indicators | |
| Status Indicators | Front Panel LCD Display: Large touchscreen color LCD display (5in/ 12.7cm) enables comprehensive local monitoring Diagnostics and control Intuitive and user-friendly interface Sub-screens Status: Home Status Alarm Setting Maint Common About LED Indicators: Four LEDs indicate AC mode (Green) Bypass (Yellow) Battery (Yellow) Fault (Red) Modes |
| Interfaces/Ports | |
| Serial Port | Yes |
| USB (HID Compliant) Port | Yes |
| EPO Port | Yes |
| Battery Information | |
| DC System Voltage | 120 V DC |
| Environmental Conditions | |
| Maximum Operating Temperature | 104°F (40°C) |
| Maximum Operating Elevation | 3280 ft (999744 mm) |
| Thermal Dissipation | 4915 BTU/h |
| Physical Characteristics | |
| Form Factor | Tower |
| Height | 34.17" (867.92 mm) |
| Width | 9.84" (249.94 mm) |
| Depth | 35.43" (899.92 mm) |
| Weight (Approximate) | 183.14 lb (83070.91 g) |
| Miscellaneous | |
| Package Contents | SmartOnline S3M20K-NIB 20kVA Tower UPS RS-232 Cable (Male/Female), 5 ft. (1.5 m) Parallel Cable (Male/Female), 5 ft. (1.5 m) USB Cable, 5 ft. (1.5 m) Battery Cable Anderson Connectors Set to Terminate a Battery Cable (2 Black, 2 White, 2 Red and several metal terminals) Cable Glands (x6) for Cable Landing Box (waterproof fasteners) Dry Contact Connector (Green) Owner's Manual |
| Energy Star | Yes |
| Country of Origin | China |
| Environmentally Friendly | Yes |
| Environmental Compliance | Restriction of Hazardous Substances (RoHS) |
| Warranty | |
| Limited Warranty | 2 Year |
User Manual
FAQ
What is the power capacity of this UPS?
This Tripp Lite by Eaton SmartOnline UPS has a load capacity of 20 kVA. It uses double-conversion online topology to provide continuous power conditioning and backup, making it suitable for protecting critical IT and industrial equipment from power disturbances and outages.
What input and output voltages does it support?
The UPS accepts input voltages of 120 V AC and 230 V AC, and delivers output voltages of 120 V AC and 208 V AC. This flexibility allows it to integrate into various electrical environments, supporting both single-phase and three-phase hardwired configurations for diverse deployment scenarios.
How is the UPS monitored and managed?
Local management is handled through a 5-inch color touchscreen LCD display on the front panel, providing real-time status, diagnostics, and control. For remote management, the unit supports SNMP, SSH, and Telnet protocols. An optional WEBCARDLXMINI network card can be added for web-based 24/7 monitoring and control.
Can multiple units be connected for more capacity?
Yes, this UPS supports parallel capability, allowing up to four units to be connected. This enables increased total power capacity or N+1 redundancy configurations, enhancing system reliability and scalability for growing IT infrastructure or critical applications.
What is included in the box with the UPS?
The package includes the SmartOnline S3M20K-NIB 20kVA Tower UPS, an RS-232 cable, a parallel cable, a USB cable, a battery cable, Anderson connectors for termination, cable glands, a dry contact connector, and an owner's manual. These accessories facilitate setup, connectivity, and expansion.
What warranty covers this product?
The Tripp Lite by Eaton SmartOnline S3M20K-NIB UPS is backed by a 2-year limited warranty. This warranty covers defects in materials and workmanship, providing assurance of quality and reliability for business and industrial power protection applications.
What power capacity is listed for this UPS?
The listed power specification is 20 kVA, which helps position the unit for the right load level and installation role.
What voltage details are listed?
The listed power specification is 120 V AC,230 V AC, which helps position the unit for the right load level and installation role.
| Qty | Price | Available |
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