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Tripp Lite by Eaton S3M20K3B SmartOnline 20kVA Tower UPS - Double Conversion Online - 120/230V AC Input - 120/208V AC Output - 7 Min Full Load Runtime

SKU: S3M20K3B
UPC: 0037332247834
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MSRP: $12,138.99
$12,138.99
$10,823.99
Save: $1,315.00 (10.83%)
Warranty Information: 2 Year
Condition: New
Width: 24.99 (cm)
Height: 86.79 (cm)
Depth: 89.99 (cm)

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Product Features

Description

Product Overview

The Tripp Lite by Eaton SmartOnline S3M20K3B is a 20kVA tower UPS engineered for double-conversion online power protection in critical IT environments. This three-phase unit delivers pure sine wave output with zero transfer time, ensuring seamless power continuity for servers, networking equipment, and data center infrastructure.

With a 20 kVA capacity, it supports demanding loads while offering flexible input voltage compatibility (120/230V AC) and stable output (120/208V AC). The tower form factor provides a standalone installation option, and its ENERGY STAR 2.0 certification reflects high-efficiency operation that reduces utility and cooling costs.

This section brings together practical product details such as Plug/Connector Type, Receptacle Type, Transfer Time, Load Capacity (VA), so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.

Power
20 kVA
Power Capacity
120 V AC,230 V ACTower
Power Capacity & Performance
Load Capacity20 kVA
Input Voltage120 V AC, 230 V AC
Output Voltage120 V AC, 208 V AC
Battery & Runtime
Full Load Runtime7 Minute
Half Load Runtime16 Minute
Battery Recharge Time8 Hour
Physical & Environmental
Form FactorTower
Dimensions34.17" H × 9.84" W × 35.43" D
Weight527 lb
Management & Connectivity
Network ManagementSNMP, SSH, Telnet
InterfacesSerial, USB, EPO
Display5-inch color LCD touchscreen

Technical Overview

This UPS employs double-conversion online topology, continuously converting AC input to DC and back to AC, providing complete isolation from grid disturbances. It features a unity output power factor (1.0), allowing it to support more connected equipment without overloading. The system operates with three-phase power and includes built-in EMI/RFI noise filtering and overload protection.

Battery configuration uses three batteries with a 120 V DC system voltage, delivering 7 minutes of runtime at full load and 16 minutes at half load. The typical recharge time is 8 hours. Thermal dissipation is rated at 4515 BTU/h, with a maximum operating temperature of 104°F (40°C) and elevation up to 3280 ft.

This section brings together practical product details such as Plug/Connector Type, Receptacle Type, Transfer Time, Load Capacity (VA), so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.

Transfer Time0 ns
Output Frequency60 Hz
PhaseThree Phase
Pure Sine WaveOverload ProtectionEMI/RFI Filter

Key Product Advantages

The SmartOnline S3M20K3B combines robust power protection with operational efficiency and management flexibility. Its compact tower footprint saves valuable floor space in server rooms, allowing more room for revenue-generating equipment.

High-Efficiency Operation

ENERGY STAR 2.0-certified with efficiency up to 98% in ECO mode and up to 94% in Online mode, reducing electricity consumption and associated cooling requirements.

  • Schedulable economy mode
  • Lower total cost of ownership

Advanced Monitoring & Control

A 5-inch color LCD touchscreen provides intuitive local monitoring and diagnostics. Support for SNMP, SSH, and Telnet enables remote management, with an optional WEBCARDLXMINI network card for 24/7 oversight.

  • Four LED status indicators
  • Alarms for low battery, overload, shutdown, bypass

Scalability & Redundancy

Parallel capability allows connection of up to four units for increased capacity or N+1 redundancy. This design supports future expansion and enhances system reliability.

  • Parallel cable included
  • Increased uptime for critical loads

Deployment / Use Cases

This UPS is designed for environments where power quality and uptime are non-negotiable. Its 20 kVA capacity and three-phase power make it suitable for protecting larger server racks, network closets, and telecommunications infrastructure.

Ideal applications include data centers, server rooms, financial institutions, healthcare facilities, government operations, manufacturing plants, and edge computing sites. The tower format is particularly useful where rack space is limited or where a standalone power backup solution is preferred.

Data Center & Server Room Protection

Provides clean, continuous power to critical servers, storage arrays, and networking gear, preventing downtime and data loss during outages or brownouts.

Industrial & Edge Computing

Safeguards equipment in manufacturing or remote locations where power fluctuations are common, ensuring operational continuity for industrial controls and edge servers.

Physical Profile

The tower enclosure measures 34.17 inches in height, 9.84 inches in width, and 35.43 inches in depth, with an approximate weight of 527 pounds. This form factor is designed for stable floor placement, and its compact width optimizes floor space utilization. The front panel features a large LCD display and status LEDs for at-a-glance monitoring.

The physical profile is practical for deployment planning because the dimensions and weight are clearly defined: 34.17" (867.92 mm), 9.84" (249.94 mm), 35.43" (899.92 mm), 527 lb (239043.18 g). This helps confirm rack, shelf, desk, or cabinet fit before installation.

Dimensions
Width
9.84" (249.94 mm)
Depth
35.43" (899.92 mm)
Height
34.17" (867.92 mm)
Weight
527 lb (239043.18 g)

What's in the Box

The package includes the SmartOnline S3M20K3B 20kVA Tower UPS unit and essential accessories for setup and management.

SmartOnline S3M20K3B 20kVA Tower UPS
[custom-highlights]

Highlights

  • 20 kVA double-conversion online UPS with pure sine wave output
  • 7-minute runtime at full load, 16 minutes at half load, 8-hour recharge
  • Three-phase power with 120/230V AC input and 120/208V AC output
  • 5-inch color LCD touchscreen for intuitive local monitoring and control
  • ENERGY STAR 2.0 certified with up to 98% efficiency in ECO mode
  • Parallel capability for up to 4 units (cable included)
  • SNMP, SSH, and Telnet management with optional network card
  • Compact tower form factor saves floor space in server rooms
  • Includes RS-232, USB, parallel, and battery cables
  • 2-year limited warranty and RoHS compliance
[/custom-highlights][custom-specifications]

Specifications

Specifications
ManufacturerEaton Corporation
Manufacturer Part NumberS3M20K3B
Brand NameTripp Lite series
Product LineSmartOnline
Product ModelS3M20K3B
Product NameSmartOnline S3M20K3B 20kVA Tower UPS
Product TypeDouble Conversion Online UPS
Technical Information
Plug/Connector TypeHardwired
Receptacle TypeHard Wire (3-PH)
Transfer Time0 ns
Overload ProtectionYes
EMI/RFI Noise FilterYes
PhaseThree Phase
Energy SavingHigh efficiency economy mode operation; Schedulable daily hours of economy mode operation
Application/UsageIT Equipment,Network,Telecommunication,Finance,Industrial,Data Center,Server Room,Critical System,Banking,Education,Healthcare,Government,Manufacturing Facility,Edge Computing
Power Description
Load Capacity (VA)20 kVA
Input Voltage120 V AC,230 V AC
Output Voltage120 V AC,208 V AC
Output Frequency60 Hz
Waveform TypePure Sine Wave
Management
Network ManagementSNMP Manageable,SSH,Telnet
AlarmLow Battery,Overload,Shutdown,Bypass Mode
Controls/Indicators
Status IndicatorsFront Panel LCD Display: Large touchscreen color LCD display (5in/ 12.7cm) enables comprehensive local monitoring Diagnostics and control Intuitive and user-friendly interface Sub-screens Status: Home Status Alarm Setting Maint Common About LED Indicators: Four LEDs indicate AC mode (Green) Bypass (Yellow) Battery (Yellow) Fault (Red) Modes
Interfaces/Ports
Serial PortYes
USB (HID Compliant) PortYes
EPO PortYes
Battery Information
DC System Voltage120 V DC
Number of Batteries3
Backup/Run Time (Full Load)7 Minute
Backup/Run Time (Half Load)16 Minute
Typical Battery Recharge Time8 Hour
Environmental Conditions
Maximum Operating Temperature104°F (40°C)
Maximum Operating Elevation3280 ft (999744 mm)
Thermal Dissipation4515 BTU/h
Physical Characteristics
Form FactorTower
Height34.17" (867.92 mm)
Width9.84" (249.94 mm)
Depth35.43" (899.92 mm)
Weight (Approximate)527 lb (239043.18 g)
Miscellaneous
Package ContentsSmartOnline S3M20K3B 20kVA Tower UPS RS-232 Cable (Male/Female), 5 ft. (1.5 m) Parallel Cable (Male/Female), 5 ft. (1.5 m) USB Cable, 5 ft. (1.5 m) Battery Cable Anderson Connectors Set to Terminate a Battery Cable (2 Black, 2 White, 2 Red and several metal terminals) Cable Glands (x6) for Cable Landing Box (waterproof fasteners) Dry Contact Connector (Green) Owner's Manual
Energy StarYes
Country of OriginChina
Environmentally FriendlyYes
Environmental ComplianceRestriction of Hazardous Substances (RoHS)
Warranty
Limited Warranty2 Year
[/custom-specifications][custom-user-manual]

User Manual

This section contains official documentation provided by the manufacturer, including product manuals, brochures, and supplementary materials.
[/custom-user-manual][custom-faq]

FAQ

What is the power capacity of this UPS?

The Tripp Lite SmartOnline S3M20K3B has a load capacity of 20 kVA. This double-conversion online UPS provides robust power protection for critical IT equipment, supporting three-phase input voltages of 120V AC or 230V AC and delivering stable output at 120V AC or 208V AC.

How long will the UPS run on battery during an outage?

At full load, the battery runtime is 7 minutes. Under half load conditions, runtime extends to 16 minutes. These figures are based on the internal battery configuration of three batteries with a 120 V DC system. After a discharge, the typical recharge time to full capacity is 8 hours.

What management and monitoring options are available?

Local management is handled through a 5-inch color LCD touchscreen on the front panel, offering intuitive diagnostics and control. For remote management, the UPS supports SNMP, SSH, and Telnet protocols. An optional WEBCARDLXMINI network card can be added for cost-effective 24/7 remote monitoring and configuration.

Can multiple units be connected for more capacity or redundancy?

Yes, this UPS supports parallel operation. You can connect up to four units together to increase total capacity or create an N+1 redundant configuration. A 5-foot parallel cable is included in the package to facilitate this setup, enhancing system scalability and reliability for growing or critical deployments.

What are the physical dimensions and weight?

The tower unit measures 34.17 inches in height, 9.84 inches in width, and 35.43 inches in depth. It weighs approximately 527 pounds. This compact tower form factor is designed for floor placement, optimizing space in server rooms while providing a stable base for the 20 kVA system.

What cables and accessories are included?

The package includes the UPS unit, an RS-232 cable (5 ft), a parallel cable (5 ft), a USB cable (5 ft), a battery cable, an Anderson connector set, six cable glands for waterproof cable landing, a dry contact connector, and the owner's manual. These accessories support installation, management, and parallel connectivity out of the box.

What power capacity is listed for this UPS?

The listed power specification is 20 kVA, which helps position the unit for the right load level and installation role.

What voltage details are listed?

The listed power specification is 120 V AC,230 V AC, which helps position the unit for the right load level and installation role.

[/custom-faq]
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Tripp Lite by Eaton S3M20K3B SmartOnline 20kVA Tower UPS - Double Conversion Online - 120/230V AC Input - 120/208V AC Output - 7 Min Full Load Runtime
MSRP: $12,138.99
$12,138.99
$10,823.99
Save: $1,315.00 (10.83%)
Out of stock