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Tripp Lite by Eaton SU5000RTMB SmartOnline 5000VA/4500W 3U Rack/Tower UPS - Double Conversion Online - 230V - Pure Sine Wave - LCD - Network Ready
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Product Features
Technical Overview
Built on double-conversion online technology, the SU5000RTMB continuously conditions incoming AC power to DC, then back to clean, stable AC output, providing complete isolation from utility power anomalies. This topology ensures zero transfer time to battery during outages, eliminating any interruption to connected equipment. The unit delivers a pure sine wave output compatible with sensitive electronics, including active PFC power supplies found in modern servers and networking gear.
Electrical performance includes a 230V AC input with 23.30A current rating, while output supports multiple voltage settings (200-240V AC) and both 50/60Hz frequencies for global flexibility. The integrated AVR corrects undervoltage and overvoltage conditions without draining the batteries, extending runtime and battery life. A built-in bypass switch allows for maintenance or overload conditions while keeping loads powered.
Key Product Advantages
The SU5000RTMB provides enterprise-grade reliability through features like hot-swappable batteries that can be replaced without shutting down connected equipment, and user-replaceable battery modules that simplify maintenance. The unit includes a maintenance bypass option for safe servicing while maintaining power to critical loads.
High-Efficiency Operation
Achieves 98% efficiency in ECO Mode, reducing energy consumption and operational costs while minimizing heat output in confined rack spaces.
- Reduces electricity costs
- Lowers cooling requirements
- Extends component lifespan
Comprehensive Power Protection
Combines double-conversion isolation, AVR, pure sine wave output, and surge suppression to defend against the full spectrum of power problems including sags, surges, blackouts, and electrical noise.
- Complete isolation from utility power
- Voltage correction without battery use
- Clean power for sensitive equipment
Deployment / Use Cases
This UPS is designed for mission-critical environments where power quality and availability directly impact business operations, data integrity, and equipment longevity. The 5 kVA capacity supports substantial loads, while the 3-minute full-load runtime provides sufficient time for orderly shutdown or generator start-up during extended outages.
Data Center & Server Room Protection
Ideal for protecting rack-mounted servers, storage arrays, and network infrastructure in data centers and server rooms where uptime is critical. The 3U form factor fits standard 19-inch racks, while tower configuration offers flexibility for smaller installations.
- Server rack deployment
- Network equipment protection
- Storage system backup
Commercial & Institutional Applications
Well-suited for financial institutions, healthcare facilities, educational campuses, and commercial operations where power continuity protects sensitive equipment, data integrity, and operational continuity.
- Financial transaction systems
- Medical equipment support
- Educational IT infrastructure
Physical Profile
The SU5000RTMB features a compact 3U rack-mountable design measuring 5.10" (129.54 mm) in height, 17.30" (439.42 mm) in width, and 34" (863.60 mm) in depth, fitting standard 19-inch equipment racks. The unit includes tower support stands for freestanding deployment where rack mounting isn't available. Weighing approximately 111.50 lb (50575.55 g), the UPS is constructed with durable materials suitable for commercial environments. Operating temperature range spans from 32°F (0°C) to 104°F (40°C), ensuring reliable performance across typical data center and equipment room conditions.
- Width
- 17.30" (439.42 mm)
- Depth
- 34" (863.60 mm)
- Height
- 5.10" (129.54 mm)
- Weight
- 111.50 lb (50575.55 g)
- Length
- 10 ft (3.05 m)
What's in the Box
The package includes everything needed for installation and operation in both rack and tower configurations.
Highlights
- 5000VA/4500W double-conversion online UPS for mission-critical power protection
- 3U rack/tower form factor with included mounting hardware for flexible installation
- Pure sine wave output ensures compatibility with sensitive electronic equipment
- Zero transfer time to battery with double-conversion online topology
- Hot-swappable, user-replaceable batteries for maintenance without downtime
- Comprehensive network management via included network card with SNMP, USB, and serial interfaces
- Automatic voltage regulation (AVR) corrects brownouts and overvoltages without battery use
- 98% efficiency in ECO Mode reduces energy costs and heat output
- 2-year limited warranty with 250,000 Ultimate Lifetime Insurance protection
- Energy Star certified and RoHS compliant for environmental responsibility
Specifications
| Specifications | |
|---|---|
| Manufacturer | Eaton Corporation |
| Manufacturer Part Number | SU5000RTMB |
| Brand Name | Tripp Lite series |
| Product Line | SmartOnline |
| Product Model | SU5000RTMB |
| Product Name | SmartOnline SU5000RTMB 5000VA Rack/tower UPS |
| Product Type | Double Conversion Online UPS |
| Technical Information | |
| AVR | Yes |
| Plug/Connector Type | NEMA L6-30P,Hardwired |
| Receptacle Type | NEMA L6-20R,NEMA L6-30R,Hardwired |
| Receptacle Detail | 2 x NEMA L6-20R,2 x NEMA L6-30R |
| Cord Length | 10 ft (3.05 m) |
| Transfer Time | 0 ns |
| EMI/RFI Noise Filter | Yes |
| Phase | Single Phase |
| Efficiency Detail | 98% (ECO Mode) |
| Application/Usage | Mission Critical Equipment,IT Equipment,Network Device,Education,Commercial,Financial,Healthcare |
| Surge Suppression | Yes |
| Features | Audible Alarm,Cold Start Function,Green Energy Saving,Built-in Bypass Switch |
| Power Description | |
| Load Capacity (VA) | 5 kVA |
| Load Capacity (Watt) | 4.50 kW |
| Input Voltage | 230 V AC |
| Input Current | 23.30 A |
| Output Voltage | 230 V AC,240 V AC,220 V AC,208 V AC,200 V AC |
| Output Frequency | 50 Hz,60 Hz |
| Waveform Type | Pure Sine Wave |
| Circuit Breaker | Yes |
| Output Power Factor | 0.9 |
| Display & Graphics | |
| Display | LCD |
| Management | |
| Network Management | Network Card,DB-9 RS-232,Dry Contact,USB,SNMP |
| Alarm | Utility Power Failure,Low Battery,Overload,Battery Fault,Remote Shutdown |
| Controls/Indicators | |
| Status Indicators | LED Indicators: 4 status-indicating LEDs |
| Interfaces/Ports | |
| Serial Port | Yes |
| USB | Yes |
| Battery Information | |
| DC System Voltage | 180 V DC |
| Battery Characteristics | Valve-regulated |
| Battery Chemistry | Lead Acid |
| Backup/Run Time (Full Load) | 3 Minute |
| Backup/Run Time (Half Load) | 11 Minute |
| Hot Swappable | Yes |
| Replaceable Battery | Yes |
| Environmental Conditions | |
| Minimum Operating Temperature | 32°F (0°C) |
| Maximum Operating Temperature | 104°F (40°C) |
| Thermal Dissipation | 1560 BTU/h |
| Physical Characteristics | |
| Height | 5.10" (129.54 mm) |
| Width | 17.30" (439.42 mm) |
| Depth | 34" (863.60 mm) |
| Rack Height | 3U |
| Form Factor | Rack/Tower |
| Weight (Approximate) | 111.50 lb (50575.55 g) |
| Miscellaneous | |
| Package Contents | SmartOnline SU5000RTMB 5000VA Rack/tower UPS SUPDMBP6K Maintenance Bypass WEBCARDLXE Network Card USB Cable RS-232 Cable Tower Support Stands Cable Gland for Hardwire Connection Rack-mounting Hardware Maintenance Bypass Mounting Hardware DB9 Serial Cables Quick Start Guide |
| Energy Star | Yes |
| Country of Origin | Philippines |
| Environmentally Friendly | Yes |
| Environmental Compliance | Restriction of Hazardous Substances (RoHS) |
| Warranty | |
| Limited Warranty | 2 Year |
| Additional Warranty Information | 250,000 Ultimate Lifetime Insurance |
User Manual
FAQ
What is the power capacity of the SU5000RTMB UPS?
The Tripp Lite by Eaton SmartOnline SU5000RTMB provides 5000VA (5 kVA) apparent power and 4500W (4.50 kW) real power capacity. This substantial capacity can support multiple servers, network equipment, storage systems, or other critical loads in a rack or tower deployment, making it suitable for small to medium server rooms, network closets, and commercial installations requiring robust power protection.
How long does the battery backup last during a power outage?
At full load (4500W), the UPS provides approximately 3 minutes of runtime, allowing sufficient time for orderly system shutdown or generator start-up. At half load (2250W), runtime extends to approximately 11 minutes. These runtimes are designed to bridge short outages or provide adequate time for backup systems to engage, with actual duration varying based on connected load, battery age, and environmental conditions.
What type of power output does this UPS provide?
The SU5000RTMB delivers pure sine wave output, which is essential for compatibility with modern electronic equipment, particularly devices with active power factor correction (PFC) power supplies found in servers, networking gear, and sensitive medical or laboratory equipment. Pure sine wave power ensures optimal performance and prevents potential damage or shutdowns that can occur with simulated sine wave outputs from lower-end UPS models.
Can this UPS be mounted in a standard equipment rack?
Yes, the SU5000RTMB is designed for 3U rack mounting in standard 19-inch equipment racks, with all necessary mounting hardware included. The unit measures 5.10" in height (3U), 17.30" in width, and 34" in depth. For installations without rack space, the package includes tower support stands that allow the UPS to operate as a freestanding unit, providing deployment flexibility for various environments.
What management and monitoring options are available?
The UPS includes comprehensive management capabilities through an included WEBCARDLXE network card that supports SNMP, web interface, and network shutdown protocols. Local interfaces include a front-panel LCD display for status monitoring, USB and DB-9 RS-232 serial ports for direct computer connection, and dry contact relays for integration with building management systems. These options provide flexible monitoring and control for both local and remote management scenarios.
What type of batteries does this UPS use and are they replaceable?
The SU5000RTMB utilizes valve-regulated lead-acid (VRLA) batteries with a 180V DC system voltage. The batteries are hot-swappable and user-replaceable, meaning they can be exchanged without powering down connected equipment. This design minimizes downtime during maintenance and allows for battery replacement without service calls, reducing total cost of ownership over the UPS lifecycle while maintaining continuous protection for critical loads.
What power capacity is listed for this UPS?
The listed power specification is 5 kVA, which helps position the unit for the right load level and installation role.
What voltage details are listed?
The listed power specification is 230 V AC, which helps position the unit for the right load level and installation role.