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Tripp Lite by Eaton SU5000RTMB SmartOnline 5000VA/4500W 3U Rack/Tower UPS - Double Conversion Online - 230V - Pure Sine Wave - LCD - Network Ready

SKU: SU5000RTMB
UPC: 037332286338
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MSRP: $10,477.93
$10,477.93
$5,963.99
Save: $4,513.94 (43.08%)
Warranty Information: 2 Year
Condition: New
Width: 43.94 (cm)
Height: 12.95 (cm)
Depth: 86.36 (cm)

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Product Features

Description

Product Overview

The Tripp Lite by Eaton SmartOnline SU5000RTMB is a 5000VA/4500W double-conversion online UPS engineered for high-availability power protection in demanding IT and commercial environments. This 3U rack/tower unit delivers pure sine wave output, automatic voltage regulation (AVR), and zero-transfer-time switching to safeguard mission-critical equipment against power disturbances, outages, and electrical noise.

With its robust 5 kVA capacity and 230V AC input/output configuration, the SU5000RTMB supports a wide range of applications from server racks and network closets to financial, healthcare, and educational facilities. The unit features an intuitive LCD interface, comprehensive network management capabilities via included network card, and hot-swappable, user-replaceable batteries for simplified maintenance without system downtime.

This section brings together practical product details such as AVR, Plug/Connector Type, Receptacle Type, Load Capacity (VA), so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.

Power
5 kVA
Power Capacity
230 V AC3U
Power Capacity & Runtime
Load Capacity (VA)5 kVA
Load Capacity (Watt)4.50 kW
Backup/Run Time (Full Load)3 Minute
Electrical Specifications
Input Voltage230 V AC
Output Voltage230 V AC,240 V AC,220 V AC,208 V AC,200 V AC
Waveform TypePure Sine Wave
Physical & Installation
Form FactorRack/Tower
Rack Height3U
Weight (Approximate)111.50 lb (50575.55 g)
Management & Connectivity
Network ManagementNetwork Card,DB-9 RS-232,Dry Contact,USB,SNMP
DisplayLCD
Receptacle Detail2 x NEMA L6-20R,2 x NEMA L6-30R

Technical Overview

Built on double-conversion online technology, the SU5000RTMB continuously conditions incoming AC power to DC, then back to clean, stable AC output, providing complete isolation from utility power anomalies. This topology ensures zero transfer time to battery during outages, eliminating any interruption to connected equipment. The unit delivers a pure sine wave output compatible with sensitive electronics, including active PFC power supplies found in modern servers and networking gear.

Electrical performance includes a 230V AC input with 23.30A current rating, while output supports multiple voltage settings (200-240V AC) and both 50/60Hz frequencies for global flexibility. The integrated AVR corrects undervoltage and overvoltage conditions without draining the batteries, extending runtime and battery life. A built-in bypass switch allows for maintenance or overload conditions while keeping loads powered.

Efficiency98% (ECO Mode)
Output Power Factor0.9
Thermal Dissipation1560 BTU/h
Double Conversion Online TopologyPure Sine Wave OutputAutomatic Voltage Regulation (AVR)Zero-Transfer-Time SwitchingEMI/RFI Noise FilterSurge Suppression

Key Product Advantages

The SU5000RTMB provides enterprise-grade reliability through features like hot-swappable batteries that can be replaced without shutting down connected equipment, and user-replaceable battery modules that simplify maintenance. The unit includes a maintenance bypass option for safe servicing while maintaining power to critical loads.

High-Efficiency Operation

Achieves 98% efficiency in ECO Mode, reducing energy consumption and operational costs while minimizing heat output in confined rack spaces.

  • Reduces electricity costs
  • Lowers cooling requirements
  • Extends component lifespan

Comprehensive Power Protection

Combines double-conversion isolation, AVR, pure sine wave output, and surge suppression to defend against the full spectrum of power problems including sags, surges, blackouts, and electrical noise.

  • Complete isolation from utility power
  • Voltage correction without battery use
  • Clean power for sensitive equipment

Deployment / Use Cases

This UPS is designed for mission-critical environments where power quality and availability directly impact business operations, data integrity, and equipment longevity. The 5 kVA capacity supports substantial loads, while the 3-minute full-load runtime provides sufficient time for orderly shutdown or generator start-up during extended outages.

Data Center & Server Room Protection

Ideal for protecting rack-mounted servers, storage arrays, and network infrastructure in data centers and server rooms where uptime is critical. The 3U form factor fits standard 19-inch racks, while tower configuration offers flexibility for smaller installations.

  • Server rack deployment
  • Network equipment protection
  • Storage system backup

Commercial & Institutional Applications

Well-suited for financial institutions, healthcare facilities, educational campuses, and commercial operations where power continuity protects sensitive equipment, data integrity, and operational continuity.

  • Financial transaction systems
  • Medical equipment support
  • Educational IT infrastructure

Physical Profile

The SU5000RTMB features a compact 3U rack-mountable design measuring 5.10" (129.54 mm) in height, 17.30" (439.42 mm) in width, and 34" (863.60 mm) in depth, fitting standard 19-inch equipment racks. The unit includes tower support stands for freestanding deployment where rack mounting isn't available. Weighing approximately 111.50 lb (50575.55 g), the UPS is constructed with durable materials suitable for commercial environments. Operating temperature range spans from 32°F (0°C) to 104°F (40°C), ensuring reliable performance across typical data center and equipment room conditions.

Dimensions
Width
17.30" (439.42 mm)
Depth
34" (863.60 mm)
Height
5.10" (129.54 mm)
Weight
111.50 lb (50575.55 g)
Length
10 ft (3.05 m)

What's in the Box

The package includes everything needed for installation and operation in both rack and tower configurations.

SmartOnline SU5000RTMB 5000VA Rack/tower UPS
[custom-highlights]

Highlights

  • 5000VA/4500W double-conversion online UPS for mission-critical power protection
  • 3U rack/tower form factor with included mounting hardware for flexible installation
  • Pure sine wave output ensures compatibility with sensitive electronic equipment
  • Zero transfer time to battery with double-conversion online topology
  • Hot-swappable, user-replaceable batteries for maintenance without downtime
  • Comprehensive network management via included network card with SNMP, USB, and serial interfaces
  • Automatic voltage regulation (AVR) corrects brownouts and overvoltages without battery use
  • 98% efficiency in ECO Mode reduces energy costs and heat output
  • 2-year limited warranty with 250,000 Ultimate Lifetime Insurance protection
  • Energy Star certified and RoHS compliant for environmental responsibility
[/custom-highlights][custom-specifications]

Specifications

Specifications
ManufacturerEaton Corporation
Manufacturer Part NumberSU5000RTMB
Brand NameTripp Lite series
Product LineSmartOnline
Product ModelSU5000RTMB
Product NameSmartOnline SU5000RTMB 5000VA Rack/tower UPS
Product TypeDouble Conversion Online UPS
Technical Information
AVRYes
Plug/Connector TypeNEMA L6-30P,Hardwired
Receptacle TypeNEMA L6-20R,NEMA L6-30R,Hardwired
Receptacle Detail2 x NEMA L6-20R,2 x NEMA L6-30R
Cord Length10 ft (3.05 m)
Transfer Time0 ns
EMI/RFI Noise FilterYes
PhaseSingle Phase
Efficiency Detail98% (ECO Mode)
Application/UsageMission Critical Equipment,IT Equipment,Network Device,Education,Commercial,Financial,Healthcare
Surge SuppressionYes
FeaturesAudible Alarm,Cold Start Function,Green Energy Saving,Built-in Bypass Switch
Power Description
Load Capacity (VA)5 kVA
Load Capacity (Watt)4.50 kW
Input Voltage230 V AC
Input Current23.30 A
Output Voltage230 V AC,240 V AC,220 V AC,208 V AC,200 V AC
Output Frequency50 Hz,60 Hz
Waveform TypePure Sine Wave
Circuit BreakerYes
Output Power Factor0.9
Display & Graphics
DisplayLCD
Management
Network ManagementNetwork Card,DB-9 RS-232,Dry Contact,USB,SNMP
AlarmUtility Power Failure,Low Battery,Overload,Battery Fault,Remote Shutdown
Controls/Indicators
Status IndicatorsLED Indicators: 4 status-indicating LEDs
Interfaces/Ports
Serial PortYes
USBYes
Battery Information
DC System Voltage180 V DC
Battery CharacteristicsValve-regulated
Battery ChemistryLead Acid
Backup/Run Time (Full Load)3 Minute
Backup/Run Time (Half Load)11 Minute
Hot SwappableYes
Replaceable BatteryYes
Environmental Conditions
Minimum Operating Temperature32°F (0°C)
Maximum Operating Temperature104°F (40°C)
Thermal Dissipation1560 BTU/h
Physical Characteristics
Height5.10" (129.54 mm)
Width17.30" (439.42 mm)
Depth34" (863.60 mm)
Rack Height3U
Form FactorRack/Tower
Weight (Approximate)111.50 lb (50575.55 g)
Miscellaneous
Package ContentsSmartOnline SU5000RTMB 5000VA Rack/tower UPS SUPDMBP6K Maintenance Bypass WEBCARDLXE Network Card USB Cable RS-232 Cable Tower Support Stands Cable Gland for Hardwire Connection Rack-mounting Hardware Maintenance Bypass Mounting Hardware DB9 Serial Cables Quick Start Guide
Energy StarYes
Country of OriginPhilippines
Environmentally FriendlyYes
Environmental ComplianceRestriction of Hazardous Substances (RoHS)
Warranty
Limited Warranty2 Year
Additional Warranty Information250,000 Ultimate Lifetime Insurance
[/custom-specifications][custom-user-manual]

User Manual

This section contains official documentation provided by the manufacturer, including product manuals, brochures, and supplementary materials.
[/custom-user-manual][custom-faq]

FAQ

What is the power capacity of the SU5000RTMB UPS?

The Tripp Lite by Eaton SmartOnline SU5000RTMB provides 5000VA (5 kVA) apparent power and 4500W (4.50 kW) real power capacity. This substantial capacity can support multiple servers, network equipment, storage systems, or other critical loads in a rack or tower deployment, making it suitable for small to medium server rooms, network closets, and commercial installations requiring robust power protection.

How long does the battery backup last during a power outage?

At full load (4500W), the UPS provides approximately 3 minutes of runtime, allowing sufficient time for orderly system shutdown or generator start-up. At half load (2250W), runtime extends to approximately 11 minutes. These runtimes are designed to bridge short outages or provide adequate time for backup systems to engage, with actual duration varying based on connected load, battery age, and environmental conditions.

What type of power output does this UPS provide?

The SU5000RTMB delivers pure sine wave output, which is essential for compatibility with modern electronic equipment, particularly devices with active power factor correction (PFC) power supplies found in servers, networking gear, and sensitive medical or laboratory equipment. Pure sine wave power ensures optimal performance and prevents potential damage or shutdowns that can occur with simulated sine wave outputs from lower-end UPS models.

Can this UPS be mounted in a standard equipment rack?

Yes, the SU5000RTMB is designed for 3U rack mounting in standard 19-inch equipment racks, with all necessary mounting hardware included. The unit measures 5.10" in height (3U), 17.30" in width, and 34" in depth. For installations without rack space, the package includes tower support stands that allow the UPS to operate as a freestanding unit, providing deployment flexibility for various environments.

What management and monitoring options are available?

The UPS includes comprehensive management capabilities through an included WEBCARDLXE network card that supports SNMP, web interface, and network shutdown protocols. Local interfaces include a front-panel LCD display for status monitoring, USB and DB-9 RS-232 serial ports for direct computer connection, and dry contact relays for integration with building management systems. These options provide flexible monitoring and control for both local and remote management scenarios.

What type of batteries does this UPS use and are they replaceable?

The SU5000RTMB utilizes valve-regulated lead-acid (VRLA) batteries with a 180V DC system voltage. The batteries are hot-swappable and user-replaceable, meaning they can be exchanged without powering down connected equipment. This design minimizes downtime during maintenance and allows for battery replacement without service calls, reducing total cost of ownership over the UPS lifecycle while maintaining continuous protection for critical loads.

What power capacity is listed for this UPS?

The listed power specification is 5 kVA, which helps position the unit for the right load level and installation role.

What voltage details are listed?

The listed power specification is 230 V AC, which helps position the unit for the right load level and installation role.

[/custom-faq]
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Tripp Lite by Eaton SU5000RTMB SmartOnline 5000VA/4500W 3U Rack/Tower UPS - Double Conversion Online - 230V - Pure Sine Wave - LCD - Network Ready
MSRP: $10,477.93
$10,477.93
$5,963.99
Save: $4,513.94 (43.08%)
Out of stock