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APC by Schneider Electric SURT20KRMXLT APC Smart-UPS RT - 20kVA/16kW Double-Conversion Online UPS - 208V/240V - 12U Rackmount - 4. 9 Min Full Load
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Product Features
Technical Overview
This Smart-UPS RT model employs true double-conversion online topology, providing full isolation from input power anomalies and delivering clean, regulated sine wave output at 208V or 240V AC. The unit supports single-phase power with an input current of 114 A, accommodating high-demand loads while maintaining efficiency and stability.
Runtime performance is clearly defined, with a 4.9-minute backup at full load and extended 15.3-minute operation at half load, giving administrators adequate time for graceful shutdowns or generator startup. The integrated LCD display offers real-time monitoring of power status, load levels, and battery health, enhancing operational visibility.
This section brings together practical product details such as Plug/Connector Type, Receptacle Type, Receptacle Detail, Load Capacity (VA), so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
A strong technical summary explains how the product's interfaces, hardware profile, and operating characteristics work together in real deployment. Buyers often need this context to confirm compatibility with existing devices, expected performance in daily use, and whether installation will be straightforward for IT staff or end users.
Key Product Advantages
The Smart-UPS RT SURT20KRMXLT combines high power capacity with advanced protection features, ensuring critical systems remain operational during power events. Its design prioritizes reliability, manageability, and ease of integration in professional IT infrastructures.
High Power Capacity
With 20 kVA/16 kW capacity, this UPS supports extensive server racks, networking gear, and industrial equipment, making it suitable for large-scale deployments where power continuity is non-negotiable.
- 20 kVA/16 kW rating
- Single-phase operation
- 114 A input current
Advanced Management & Monitoring
Built-in SNMP, serial, and network management interfaces allow remote monitoring and control via PowerChute software, enabling proactive power management and automated shutdown sequences.
- SNMP manageable
- Serial and RJ-45 ports
- LCD display for local status
Flexible Installation Options
The 12U rackmount design includes support rails for secure installation, while its tower/rack convertible nature offers deployment versatility in varied environments from data centers to industrial settings.
- 12U rack height
- Rack-mountable form factor
- Includes mounting rails
Deployment / Use Cases
This UPS is engineered for environments where power quality and uptime are critical, providing robust backup and conditioning for sensitive electronic loads. Its high capacity and rack-optimized design make it a cornerstone for infrastructure power protection.
In data centers and server rooms, the unit safeguards servers, storage arrays, and networking equipment from power sags, surges, and outages, ensuring data integrity and service availability. For industrial and telecom applications, it protects control systems, communication gear, and monitoring devices against unstable grid power, reducing downtime and maintenance costs.
Data Center Power Protection
Deploy in server racks to provide uninterrupted power to critical IT loads, supporting graceful shutdowns and maintaining operations during brief outages or until backup generators engage.
Industrial & Network Infrastructure
Use in manufacturing, telecommunications, or utility settings to protect PLCs, switches, routers, and other essential hardware from power disturbances that could disrupt processes or communications.
Physical Profile
The UPS features a durable black chassis with dimensions of 20.98" (533 mm) height, 17.01" (432 mm) width, and 30.43" (773 mm) depth, occupying a 12U rack space. Weighing approximately 546.15 lb (247,729.47 g), it is built for robust performance and includes rack mounting support rails for secure installation in standard server racks or as a standalone tower.
The physical profile is practical for deployment planning because the dimensions and weight are clearly defined: 20.98" (533 mm), 17.01" (432 mm), 30.43" (773 mm), 546.15 lb (247729.47 g). This helps confirm rack, shelf, desk, or cabinet fit before installation.
- Width
- 17.01" (432 mm)
- Depth
- 30.43" (773 mm)
- Height
- 20.98" (533 mm)
- Weight
- 546.15 lb (247729.47 g)
What's in the Box
The package includes all necessary components for immediate deployment and management of the UPS system.
Highlights
- 20 kVA/16 kW double-conversion online UPS for high-demand power protection
- 208V/240V input and output voltage compatibility with sine wave output
- 12U rackmount design with included support rails for flexible installation
- 4.9-minute full load and 15.3-minute half load runtime for backup coverage
- Hot-swappable, maintenance-free lead-acid batteries for easy replacement
- SNMP, serial, and network management with LCD display for monitoring
- Includes PowerChute Management Software for automated power control
- RoHS compliant and backed by a 2-year limited warranty
Specifications
| Specifications | |
|---|---|
| Manufacturer | Schneider Electric SA |
| Manufacturer Part Number | SURT20KRMXLT |
| Brand Name | APC by Schneider Electric |
| Product Line | Smart-UPS |
| Product Series | RT |
| Product Name | Smart-UPS RT 20000VA Tower/Rack Mountable UPS |
| Packaged Quantity | 1 Each |
| Product Type | Double Conversion Online UPS |
| Technical Information | |
| Plug/Connector Type | Hard Wire 3-wire (2PH + G) |
| Receptacle Type | NEMA L6-20R,NEMA L6-30R |
| Receptacle Detail | 1 x Hard Wire 3-wire (2PH + G),4 x NEMA L6-20R,2 x NEMA L6-30R |
| Number of Battery & Surge Outlets | 6 |
| Phase | Single Phase |
| Power Description | |
| Load Capacity (VA) | 20 kVA |
| Load Capacity (Watt) | 16 kW |
| Input Voltage | 208 V AC,240 V AC |
| Input Current | 114 A |
| Output Voltage | 208 V AC,240 V AC |
| Waveform Type | Sine Wave |
| Management | |
| Network Management | SNMP Manageable |
| Interfaces/Ports | |
| Serial Port | Yes |
| Network (RJ-45) | Yes |
| Battery Information | |
| Number of Batteries | 4 |
| Battery Characteristics | Spill-proof, Maintenance-free |
| Battery Chemistry | Lead Acid |
| Backup/Run Time (Full Load) | 4.90 Minute |
| Backup/Run Time (Half Load) | 15.30 Minute |
| Hot Swappable | Yes |
| Typical Battery Recharge Time | 2 Hour |
| Physical Characteristics | |
| Product Color | Black |
| Height | 20.98" (533 mm) |
| Width | 17.01" (432 mm) |
| Depth | 30.43" (773 mm) |
| Rack Height | 12U |
| Form Factor | Rack-mountable |
| Weight (Approximate) | 546.15 lb (247729.47 g) |
| Miscellaneous | |
| Package Contents | Smart-UPS RT 20000VA Tower/Rack Mountable UPS CD with software Rack mounting support rails Smart UPS signalling RS-232 cable User manual Web/SNMP management card |
| Software Included | PowerChute Management Software |
| Country of Origin | Philippines |
| Environmentally Friendly | Yes |
| Environmental Compliance | Restriction of Hazardous Substances (RoHS) |
| Warranty | |
| Limited Warranty | 2 Year |
User Manual
FAQ
What is the power capacity of this APC Smart-UPS RT model?
This Smart-UPS RT model has a load capacity of 20 kVA (16 kW), making it suitable for protecting high-demand equipment such as server racks, network infrastructure, and industrial systems. It supports single-phase power with input and output voltages of 208V or 240V AC, providing robust power conditioning and backup for critical loads.
How long does the battery backup last at full load?
At full load, the UPS provides a backup runtime of 4.9 minutes, allowing sufficient time for graceful shutdowns or transition to an alternate power source. At half load, the runtime extends to 15.3 minutes, offering increased flexibility for managing power outages in various deployment scenarios.
Is this UPS rack-mountable, and what space does it require?
Yes, this UPS is designed for rack mounting and occupies 12U of rack space. Its dimensions are 20.98" height, 17.01" width, and 30.43" depth, and it includes support rails for secure installation in standard server racks. It can also be deployed as a standalone tower if needed.
What management and monitoring features are included?
The UPS includes an LCD display for local monitoring of status, load, and battery health. It supports SNMP, serial, and network (RJ-45) management, enabling remote monitoring and control via included PowerChute Management Software. These features allow for proactive power management and automated shutdown sequences.
Are the batteries hot-swappable and what type are they?
Yes, the batteries are hot-swappable, allowing replacement without powering down the UPS. They are maintenance-free, spill-proof lead-acid batteries, with four units included. Typical recharge time is 2 hours, ensuring quick recovery after a discharge event.
What outlets and connectivity does this UPS provide?
The UPS includes 6 battery and surge outlets: 1 hard-wired 3-wire (2PH + G) connection, 4 NEMA L6-20R receptacles, and 2 NEMA L6-30R receptacles. This configuration supports a mix of high-power devices commonly found in data center and industrial environments, providing flexible power distribution.
What power capacity is listed for this UPS?
The listed power specification is 20 kVA, which helps position the unit for the right load level and installation role.
How many outlets are available?
The product includes 6, which helps buyers understand how many connected devices it can support in its intended deployment.