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Eaton KB2013100000010 9355 20kVA Tower UPS - Double Conversion Online - 18 kW - Multi-Voltage Input/Output - 3-Phase - LCD - Network Management
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Product Features
Technical Overview
This double conversion online UPS provides pure sine wave output and full isolation from input power anomalies, ensuring clean and stable power to connected loads. The input power factor of 0.99 reduces harmonic distortion and improves compatibility with utility grids. Input frequency support ranges from 45 Hz to 65 Hz, covering standard and specialized power sources.
The system includes comprehensive network management capabilities via RS-232, relay contacts, Web/SNMP, and an optional Modbus card for integration into building management or industrial control systems. An LCD display provides real-time status monitoring, while four LED indicators offer immediate visual alerts for notices and alarms. Serial and EPO (Emergency Power Off) ports are included for enhanced control and safety.
This section brings together practical product details such as Protection Type, Phase, Application/Usage, Load Capacity (VA), so buyers can judge configuration, deployment fit, and day-to-day suitability with less guesswork.
Key Product Advantages
The Eaton 9355 Tower UPS combines high power capacity with versatile voltage compatibility and advanced management features, making it a robust solution for protecting critical infrastructure.
Multi-Voltage Flexibility
Supports five input voltages (120V, 230V, 277V, 400V, 480V AC) and three output voltages (120V, 208V, 220V AC), allowing deployment in various electrical environments without requiring external transformers.
- Eliminates need for additional voltage conversion equipment
- Simplifies installation in multi-national or legacy facilities
High-Efficiency Operation
Achieves 91% efficiency, reducing energy consumption and heat output, which lowers cooling costs and extends component lifespan in climate-controlled environments.
- Lowers total cost of ownership
- Reduces thermal load on data center cooling systems
Comprehensive Management Suite
Offers multiple management interfaces including Web/SNMP for remote monitoring, Modbus for industrial integration, and local LCD/ LED indicators for at-a-glance status checks.
- Enables proactive maintenance and alerting
- Integrates with existing network and building management systems
Deployment / Use Cases
The 9355 20kVA Tower UPS is engineered for environments where power quality and availability are non-negotiable. Its three-phase power handling and high capacity make it ideal for protecting consolidated server racks, network operations centers, and industrial control systems.
In healthcare settings, it ensures uninterrupted power for diagnostic imaging equipment, patient monitoring systems, and electronic health records servers. Financial institutions rely on it to maintain transaction processing and data integrity during grid fluctuations. Telecommunications infrastructure benefits from its wide voltage input range and robust surge protection for cell towers and central office equipment.
Data Center & Server Room Protection
Provides clean, stable power to blade servers, storage arrays, and networking gear, preventing data corruption and hardware damage from power anomalies.
Industrial & Manufacturing Applications
Safeguards PLCs, SCADA systems, and process control computers in manufacturing plants, water treatment facilities, and energy production sites where power disturbances can cause costly downtime.
Physical Profile
Housed in a black tower enclosure measuring 66" high, 20" wide, and 34" deep, this UPS presents a substantial footprint designed for floor placement in equipment rooms or data centers. The tower form factor provides stability and ample internal space for components and battery banks. Its weight and dimensions require consideration for floor loading and access pathways during installation.
- Width
- 20" (508 mm)
- Depth
- 34" (863.60 mm)
- Height
- 66" (1676.40 mm)
What's in the Box
The package includes the Eaton 9355 20kVA Tower UPS unit and a Software Suite CD containing management and monitoring applications to configure and control the UPS from connected systems.
Highlights
- 20 kVA / 18 kW double conversion online UPS for high-capacity power protection
- Supports multiple input voltages: 120V, 230V, 277V, 400V, 480V AC
- Provides output voltages: 120V, 208V, 220V AC for versatile deployment
- Three-phase power with 91% operational efficiency
- LCD display and 4 LED indicators for real-time status monitoring
- Network management via RS-232, Web/SNMP, and optional Modbus card
- Maintenance-free sealed lead-acid battery with 9000 mAh capacity
- Tower form factor in black finish, dimensions: 66"H x 20"W x 34"D
Specifications
| Specifications | |
|---|---|
| Manufacturer | Eaton Corporation |
| Manufacturer Part Number | KB2013100000010 |
| Brand Name | Eaton |
| Product Series | 9355 |
| Product Name | 9355 20kVA Tower UPS |
| Product Type | Double Conversion Online UPS |
| Technical Information | |
| Protection Type | Surge,Spike,Sag |
| Phase | Three Phase |
| Application/Usage | Data Center,IT Infrastructure,IT Rack,Corporate,Telecommunication,Healthcare,Banking,Industrial,Retail,IT Equipment,Server |
| Efficiency | 91% |
| Power Description | |
| Load Capacity (VA) | 20 kVA |
| Load Capacity (Watt) | 18 kW |
| Input Voltage | 120 V AC,230 V AC,480 V AC,277 V AC,400 V AC |
| Output Voltage | 208 V AC,120 V AC,220 V AC |
| Input Frequency | 45 Hz,50 Hz,60 Hz,65 Hz |
| Input Power Factor | 0.99 |
| Display & Graphics | |
| Display | LCD |
| Management | |
| Network Management | RS-232,Relay Contact,Web/SNMP,Modbus Card |
| Alarm | UPS Alarm |
| Controls/Indicators | |
| Status Indicators | 4 x LEDs For Notice and Alarm |
| Interfaces/Ports | |
| Serial Port | Yes |
| EPO Port | Yes |
| Battery Information | |
| Battery Characteristics | Maintenance-free/Sealed |
| Battery Chemistry | Lead Acid |
| Battery Capacity | 9000 mAh |
| Replaceable Battery | Yes |
| Environmental Conditions | |
| Maximum Operating Temperature | 104°F (40°C) |
| Storage Temperature | 32°F (0°C) - 77°F (25°C) |
| Thermal Dissipation | 6762 BTU/h |
| Physical Characteristics | |
| Product Color | Black |
| Form Factor | Tower |
| Height | 66" (1676.40 mm) |
| Width | 20" (508 mm) |
| Depth | 34" (863.60 mm) |
| Miscellaneous | |
| Package Contents | 9355 20kVA Tower UPS Software Suite CD |
| Warranty | |
| Limited Warranty | 1 Year |
| Additional Warranty Information | System warranty: One year parts / 90 days labor Battery warranty: Two years parts / 90 days labor |
User Manual
FAQ
What is the power capacity of the Eaton 9355 UPS?
The Eaton 9355 provides 20 kVA (kilovolt-amperes) of apparent power and 18 kW (kilowatts) of real power capacity. This three-phase double conversion online UPS is designed to support substantial loads such as server racks, industrial equipment, or data center infrastructure, ensuring continuous operation during power disturbances or outages.
What input voltages does this UPS support?
This UPS accepts five different input voltage ranges: 120 V AC, 230 V AC, 277 V AC, 400 V AC, and 480 V AC. This multi-voltage capability allows installation in diverse electrical environments across different regions or facilities without requiring external transformers, simplifying deployment and reducing additional hardware costs.
How can I monitor and manage this UPS?
The Eaton 9355 offers multiple management interfaces including a local LCD display, four LED status indicators, RS-232 serial port, relay contacts, Web/SNMP for network-based monitoring, and support for an optional Modbus card. These options enable local and remote monitoring, configuration, and integration with existing network management or building automation systems.
What type of battery does this UPS use?
It uses a maintenance-free, sealed lead-acid battery with a capacity of 9000 mAh. The battery is user-replaceable, which facilitates serviceability and extends the system's operational life. The battery chemistry provides reliable performance for backup power applications, with a separate two-year parts warranty for the battery components.
What is the form factor and dimensions of this UPS?
This UPS features a tower form factor, designed for floor-standing installation. It measures 66 inches in height, 20 inches in width, and 34 inches in depth (1676.40 mm H x 508 mm W x 863.60 mm D). The black enclosure houses all components internally, requiring adequate floor space and consideration for weight distribution in the installation location.
What applications is this UPS suitable for?
The Eaton 9355 20kVA Tower UPS is engineered for critical infrastructure protection in data centers, IT server rooms, telecommunications facilities, healthcare environments, financial institutions, and industrial settings. Its three-phase power, high capacity, and robust protection features make it ideal for safeguarding servers, network equipment, medical devices, industrial controls, and other sensitive electronic loads from power quality issues.
What power capacity is listed for this UPS?
The listed power specification is 20 kVA, which helps position the unit for the right load level and installation role.
What voltage details are listed?
120 V AC,230 V AC,480 V AC,277 V AC,400 V AC.
| Qty | Price | Available |
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