Jabra 4993-829-489 Evolve 20SE UC Headset - Mono - USB Type C Wired - On-ear - 150 Hz to 7 kHz - 32 Ohm - 3.9 ft Cable
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Product Features
Technical Overview
The Jabra Evolve 20SE UC Headset operates with a 32 Ohm impedance, ensuring compatibility with a wide range of devices while maintaining efficient power usage. Its frequency response spans from 150 Hz to 7 kHz, tailored to enhance voice frequencies and provide crisp audio detail. The USB Type C interface supports plug-and-play functionality, eliminating the need for additional drivers and simplifying deployment.
Key technical features include wideband audio for improved voice quality, PeakStop technology to prevent audio distortion, and a busylight indicator to signal when the user is on a call. The headset's electret condenser microphone reduces background noise, ensuring clear conversations even in noisy environments. With an integrated microphone and call management controls, it offers a seamless user experience for daily communication tasks.
Relevant factors for this section include Connectivity Technology, Cable Length, Sound Mode, Earpiece Design. When those points are considered together, they give buyers a clearer picture of how the product is equipped, how it fits into deployment, and what kind of day-to-day role it is meant to support.
Key Product Advantages
The Evolve 20SE UC Headset combines comfort, clarity, and reliability in a professional-grade audio solution. Its on-ear design with leatherette cushions ensures all-day comfort, while the ear-cup form factor provides effective noise isolation for immersive listening. The boom microphone with electret condenser technology captures voice with high fidelity, making it a dependable tool for critical communications.
These strengths make the product easier to deploy and manage in real environments, especially where reliability, usability, and day-to-day operational continuity matter. Notable benefits include Plug and Play, Busylight Indicator, Wideband Audio, PeakStop Technology, Call Management.
Deployment / Use Cases
This headset is engineered for environments where clear voice communication is essential. It is well-suited for call centers, help desks, and remote work setups, providing reliable audio for VoIP applications, video conferences, and customer interactions. The mono audio format makes it ideal for focused listening on voice calls, reducing distractions from stereo music or ambient sounds.
In addition to business use, the Evolve 20SE UC supports music playback, making it versatile for multimedia applications in offices or educational settings. Its USB Type C connectivity ensures compatibility with modern laptops, desktops, and mobile devices, facilitating easy integration into existing IT infrastructure. The headset's durable construction and included documentation support straightforward deployment across teams.
Call Center Operations
Optimized for high-volume calling with noise-canceling microphone and comfortable wear for extended shifts.
- Clear voice capture
- Reduced fatigue
- Busylight for status
Remote Work & Teleconferencing
Provides reliable audio for virtual meetings and collaborative sessions with plug-and-play USB Type C connectivity.
- Easy setup
- Consistent performance
- Wideband audio support
Physical Profile
The Jabra Evolve 20SE UC Headset features a compact ear-cup design with dimensions of 9.06 inches in height, 7.09 inches in width, and 1.38 inches in depth. Weighing approximately 4.94 ounces, it is lightweight yet durable, suitable for daily use in office or remote environments. The on-ear earpieces with leatherette cushions provide a secure fit and effective noise isolation, enhancing comfort during long sessions.
- Width
- 7.09" (180 mm)
- Depth
- 1.38" (35 mm)
- Height
- 9.06" (230 mm)
- Weight
- 4.94 oz (140 g)
- Length
- 3.9 ft (1.20 m)
What's in the Box
The package includes all necessary components for immediate use, ensuring a complete out-of-the-box experience.
Highlights
- Mono sound mode optimized for clear voice communication in call centers and business settings.
- USB Type C wired connectivity ensures reliable, plug-and-play performance with modern devices.
- On-ear design with leatherette ear cushions provides all-day comfort and effective noise isolation.
- Boom microphone with electret condenser technology captures natural voice audio with minimal background noise.
- Frequency response range of 150 Hz to 7 kHz delivers accurate sound reproduction for voice and music.
- Includes busylight indicator to signal when the user is on a call, enhancing workplace communication.
- Wideband audio and PeakStop technology improve voice quality and prevent distortion.
- Lightweight construction at 4.94 oz ensures portability and reduces fatigue during extended use.
- Backed by a 2-year limited warranty for added reliability and peace of mind.
- Package includes headset, USB controller, leatherette ear cushions, and documentation for easy setup.
Specifications
| Specifications | |
|---|---|
| Manufacturer | Jabra |
| Manufacturer Part Number | 4993-829-489 |
| Brand Name | Jabra |
| Product Line | Evolve 20SE UC |
| Product Name | Evolve 20SE UC Headset |
| Packing | Box |
| Product Type | Headset |
| Technical Information | |
| Connectivity Technology | Wired |
| Cable Length | 3.9 ft (1.20 m) |
| Sound Mode | Mono |
| Impedance | 32 Ohm |
| Minimum Frequency Response | 150 Hz |
| Maximum Frequency Response | 7 kHz |
| Features | Plug and Play,Call Management,Comfortable,Busylight,Wideband Audio,PeakStop |
| Earpiece | |
| Earpiece Design | On-ear |
| Earpiece Type | Monaural |
| Microphone | |
| Microphone Design | Boom |
| Microphone Technology | Electret Condenser |
| Integrated Microphone | Yes |
| Interfaces/Ports | |
| Host Interface | USB Type C |
| Physical Characteristics | |
| Form Factor | Ear-cup |
| Height | 9.06" (230 mm) |
| Width | 7.09" (180 mm) |
| Depth | 1.38" (35 mm) |
| Weight (Approximate) | 4.94 oz (140 g) |
| Miscellaneous | |
| Package Contents | Evolve 20SE UC Headset USB Controller Evolve 20SE with leatherette ear cushions Documentation |
| Application/Usage | Voice Call,Music |
| Country of Origin | China |
| Warranty | |
| Limited Warranty | 2 Year |
User Manual
FAQ
What type of audio output does this headset provide?
The Jabra Evolve 20SE UC Headset delivers mono audio, which is specifically optimized for voice communication. Mono sound focuses on clarity and consistency, making it ideal for call centers, customer service, and teleconferencing where understanding speech is paramount. This format reduces audio distractions compared to stereo, ensuring that voice calls are clear and intelligible even in noisy environments.
How does the headset connect to devices?
This headset uses a wired USB Type C connection for connectivity. It offers plug-and-play functionality, meaning no additional drivers are required for most operating systems. The 3.9 ft cable provides flexibility in positioning, allowing users to connect to laptops, desktops, or compatible mobile devices easily. USB Type C ensures a secure and consistent connection, supporting reliable audio transmission for both voice calls and music playback.
What are the key features of the microphone?
The microphone is a boom design with electret condenser technology, which captures clear and natural voice audio. It effectively reduces background noise, ensuring that conversations are heard loud and clear during calls. The integrated microphone supports wideband audio for improved voice quality, and features like PeakStop help prevent distortion. This makes it suitable for professional environments where voice clarity is critical, such as in remote meetings or customer support.
Is this headset comfortable for long-term use?
Yes, the Jabra Evolve 20SE UC is designed for comfort during extended sessions. It features an on-ear earpiece design with leatherette ear cushions that provide a soft, secure fit. The ear-cup form factor helps isolate external noise, enhancing focus and reducing fatigue. Weighing only 4.94 ounces, the headset is lightweight, minimizing pressure on the head and ears, which is beneficial for all-day use in office or remote work settings.
What is the frequency response range of this headset?
The frequency response range is 150 Hz to 7 kHz. This range is tailored to emphasize voice frequencies, ensuring that speech is reproduced accurately and clearly. It supports both low-end tones and higher frequencies, making it suitable not only for voice calls but also for music listening. This specification contributes to the headset's ability to deliver detailed audio, whether for business communications or multimedia applications.
What is included in the package with this headset?
The package includes the Evolve 20SE UC Headset, a USB controller for connectivity, leatherette ear cushions for comfort, and documentation for setup and use. These components provide a complete solution out of the box, allowing users to start using the headset immediately without needing additional accessories. The documentation offers guidance on installation and features, ensuring a smooth deployment process in various environments.