- Protects your investment and adds value with increased reliability
- Features Parts Replacement service that helps you handle any mishaps
- On-site support helps you limit any downtime to the absolute minimum
Marketing Information: Gold Maintenance includes next business-day on-site hardware parts replacement. Additionally, Gold Maintenance customers receive software upgrades and access to 24x7 phone, online and email technical support for all its original components, including Arcserve UDP software, Arcserve add-ons, Sophos Intercept X Advanced for Server, and the Appliance hardware. One, three and five-year subscription options are available for Gold Maintenance customers.Service Main Type: MaintenanceService Description: 24x7xNext Business DayProvided Support: - Parts Replacement
- Repair
- New Releases Update
- Phone Support
- Email Support
- Live Support
- Software Upgrade
Service Response Time: Next Business Day - Parts & LaborService Location: On-siteService Duration: 3 YearService Characteristic: Parts & Labor
[custom-specifications]
SpecificationsManufacturer: Arcserve
Manufacturer Part Number: MAADR065MRW810G36C
Manufacturer Website Address: http://www.arcserve.com
Brand Name: Arcserve
Service Name: Gold Maintenance - Extended Service (Renewal)
Product Type: Service
Service InformationService Main Type: Maintenance
Service Description: 24x7xNext Business Day
Provided Support:
- Parts Replacement
- Repair
- New Releases Update
- Phone Support
- Email Support
- Live Support
- Software Upgrade
Service Response Time: Next Business Day - Parts & Labor
Service Location: On-site
Service Duration: 3 Year
Service Characteristic: Parts & Labor
[/custom-specifications]