- Keeps your system optimally maintained with a predictable total cost of ownership
- Features Repair service that helps you handle any mishaps
- On-site support helps you limit any downtime to the absolute minimum
Marketing Information: Platinum Maintenance includes a four-hour on-site hardware parts replacement, as well as software upgrades and access to 24x7 phone, online and email technical support for all its original components, including Arcserve UDP software, Arcserve add-ons, Sophos Intercept X Advanced for Server, and the Appliance hardware. One, three and five-year subscription options are available for Platinum Maintenance customers.Service Main Type: MaintenanceService Description: 24x7x4 HourProvided Support: - Repair
- Parts Replacement
- New Releases Update
- Phone Support
- Email Support
- Software Upgrade
- Live Support
Service Response Time: 4 Hour - Parts & LaborService Location: On-siteService Duration: 1 YearService Characteristic: Parts & Labor
[custom-specifications]
SpecificationsManufacturer: Arcserve
Manufacturer Part Number: MAADR065MRW810P12G
Manufacturer Website Address: http://www.arcserve.com
Brand Name: Arcserve
Service Name: Platinum Maintenance - Extended Service (Renewal)
Product Type: Service
Service InformationService Main Type: Maintenance
Service Description: 24x7x4 Hour
Provided Support:
- Repair
- Parts Replacement
- New Releases Update
- Phone Support
- Email Support
- Software Upgrade
- Live Support
Service Response Time: 4 Hour - Parts & Labor
Service Location: On-site
Service Duration: 1 Year
Service Characteristic: Parts & Labor
[/custom-specifications]