- Protects your investment and adds value with increased reliability
- Features Parts Replacement service that helps you handle any mishaps
- Get valuable support at your doorstep without traveling one bit
Marketing Information: Platinum Maintenance includes a four-hour on-site hardware parts replacement, as well as software upgrades and access to 24x7 phone, online and email technical support for all its original components, including Arcserve UDP software, Arcserve add-ons, Sophos Intercept X Advanced for Server, and the Appliance hardware. One, three and five-year subscription options are available for Platinum Maintenance customers.
Note: Platinum Maintenance is subject to availability, depending on the location of the appliance installation and operation. Your preferred Arcserve reseller or Arcserve representative can advise on the availability of the Platinum Maintenance at any time, including before your purchaseService Main Type: MaintenanceService Description: 24x7x4 HourProvided Support: - Parts Replacement
- Repair
- Phone Support
- New Releases Update
- Software Upgrade
- Email Support
- Live Support
Service Response Time: 4 Hour - Parts & LaborService Location: On-siteService Duration: 3 YearService Characteristic: Parts & Labor
[custom-specifications]
SpecificationsManufacturer: Arcserve
Manufacturer Part Number: MAADR065MRW82EP36C
Manufacturer Website Address: http://www.arcserve.com
Brand Name: Arcserve
Service Name: Platinum Maintenance - Extended Service (Renewal)
Product Type: Service
Service InformationService Main Type: Maintenance
Service Description: 24x7x4 Hour
Provided Support:
- Parts Replacement
- Repair
- Phone Support
- New Releases Update
- Software Upgrade
- Email Support
- Live Support
Service Response Time: 4 Hour - Parts & Labor
Service Location: On-site
Service Duration: 3 Year
Service Characteristic: Parts & Labor
[/custom-specifications]