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Fortinet FortiCare Comprehensive Support - Extended Service (Renewal) - 1 Year - Service - 24 x 7 x Next Business Day - Service Depot (FC-10-0401F-247-02-12)
- Provides reliable support to resolve all your technical issues
- Features Parts Replacement service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
- Marketing Information:
- Parts Replacement
- Phone Support
- Email Support
- Web Knowledge Base Access
- Web Support
- New Releases Update
FortiCare Technical Support helps thousands of enterprises get the most from their investments in Fortinet's products and services. FortiCare Technical Support Service is a per-device support service, and it provides customers access to over 1,800+ experts to ensure efficient and effective operations and maintenance of their Fortinet capabilities. Global technical support is offered 24x7 with flexible add-ons, including enhanced service level agreements (SLAs) and premium hardware replacement through 200+ in-country depots.
Fortinet offers three per-device support options tailored to the needs of our enterprise customers: FortiCare Essential, Premium, and Elite. The newly launched Elite service provides 15-minute response times for key product families. Organizations have the flexibility to procure different levels of service for different devices based on their availability needs. Companies should also consider FortiCareAdvanced SupportandProfessional Services.
Service Main Type: ExchangeService Description: 24x7xNext Business DayProvided Support:[custom-specifications]
Manufacturer: Fortinet, Inc
Manufacturer Part Number: FC100401F2470212
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Comprehensive Support - Extended Service (Renewal)
Product Type: Service
Service Information
Service Main Type: Exchange
Service Description: 24x7xNext Business Day
Provided Support:
- Parts Replacement
- Phone Support
- Email Support
- Web Knowledge Base Access
- Web Support
- New Releases Update
Service Response Time: Next Business Day - Advanced Parts Replacement
Service Location: Service Depot
Service Duration: 1 Year
Service Characteristic: Parts
[/custom-specifications]