- Provides reliable support to resolve all your technical issues
- Features Web Support service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
Marketing Information: FortiCare Essential is the base-level service, and it is targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 8x and below and to low-end FortiWifi devices.
Service Main Type: ExchangeProvided Support: - Web Support
- Web Knowledge Base Access
- New Releases Update
- Replacement
- Firmware Updates
- Return Merchandise Agreement (RMA)
Service Response Time: Next Business Day - replacementService Location: Service DepotService Duration: 1 Year
[custom-specifications]
SpecificationsManufacturer: Fortinet, Inc
Manufacturer Part Number: FC10000563140212
Manufacturer Website Address: http://www.fortinet.com
Brand Name: Fortinet
Service Name: FortiCare Essential Support - Extended Service (Renewal)
Product Type: Service
Service InformationService Main Type: Exchange
Provided Support:
- Web Support
- Web Knowledge Base Access
- New Releases Update
- Replacement
- Firmware Updates
- Return Merchandise Agreement (RMA)
Service Response Time: Next Business Day - replacement
Service Location: Service Depot
Service Duration: 1 Year
[/custom-specifications]