- Enhance the value of your equipment by purchasing extended warranty
- Predictive Support service included to resolve your problems
- Get valuable support at your doorstep without traveling one bit
Marketing Information: HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.Service Main Type: ExchangeService Description: 9x5xNext Business DayProvided Support: - Predictive Support
- Phone Support
- Defective Media Retention
- Hardware Support
- Parts Replacement
Service Response Time: Next Business Day - Parts ReplacementService Location: On-siteService Duration: 4 YearService Characteristic: Parts
[custom-specifications]
SpecificationsManufacturer: HP Inc.
Manufacturer Part Number: U64R4E
Manufacturer Website Address: http://www.hp.com
Brand Name: HP
Service Name: Care Pack Active Care Solution Support with Defective Media Retention
Product Type: Warranty
Service InformationService Main Type: Exchange
Service Description: 9x5xNext Business Day
Provided Support:
- Predictive Support
- Phone Support
- Defective Media Retention
- Hardware Support
- Parts Replacement
Service Response Time: Next Business Day - Parts Replacement
Service Location: On-site
Service Duration: 4 Year
Service Characteristic: Parts
[/custom-specifications]