- Offers extensive protection against the unexpected repair/replacement costs
- Features Parts Replacement service that helps you handle any mishaps
- Get valuable support at your doorstep without traveling one bit
Marketing Information: Basic - Shared Support Service provides remote assistance and limited onsite support for your covered HP hardware and software, helping you to improve production uptime. You must have a minimum of two Technicians Certified on Level 2 Operator training. Level 2 Operator training will train your staff in the technical knowledge required to handle many of your support needs.Service Main Type: ExchangeService Description: 9x5xNext Business DayProvided Support: - Parts Replacement
- Defective Media Retention
- Hardware Support
- Remote Diagnosis
Service Response Time: Next Business Day - Parts ReplacementService Location: On-siteService Duration: 2 YearService Characteristic: Parts
[custom-specifications]
SpecificationsManufacturer: HP Inc.
Manufacturer Part Number: U62DSPE
Manufacturer Website Address: http://www.hp.com
Brand Name: HP
Service Name: Care Pack Basic Shared Service Plan Hardware Support with Defective Media Retention - Post Warranty
Product Type: Warranty
Service InformationService Main Type: Exchange
Service Description: 9x5xNext Business Day
Provided Support:
- Parts Replacement
- Defective Media Retention
- Hardware Support
- Remote Diagnosis
Service Response Time: Next Business Day - Parts Replacement
Service Location: On-site
Service Duration: 2 Year
Service Characteristic: Parts
[/custom-specifications]