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Additional fees may apply for shipments to locations beyond normal service areas and heavy weight or oversize items.
HPE Foundation Care - 1 Year Post Warranty - Warranty - 24 x 7 Next Business Day - On-site - Technical - Electronic and Physical (H9YP6PE)
- Offers extensive protection against the unexpected repair/replacement costs
- Features Software Support service that helps you handle any mishaps
- On-site support guarantees quick solutions with on-site availability of experts
- Marketing Information:
- Software Support
- Comprehensive Defective Material Retention
- Phone Support
- Reporting
- Web Support
Overview
In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs. HPE Foundation Care service-level options The HPE Foundation Care options noted below are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products. Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products. All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three distinct service levels: HPE Foundation Care NBD Service HPE Foundation Care 24x7 Service HPE Foundation Care CTR Service
Benefits
HPE Foundation Care 24x7 Service
Service Main Type: TechnicalService Sub Type: Electronic and PhysicalService Description: 24x7 Next Business DayProvided Support:[custom-specifications]
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: H9YP6PE
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Foundation Care - Post Warranty
Product Type: Warranty
Service Information
Service Main Type: Technical
Service Sub Type: Electronic and Physical
Service Description: 24x7 Next Business Day
Provided Support:
- Software Support
- Comprehensive Defective Material Retention
- Phone Support
- Reporting
- Web Support
Service Response Time: - HW Onsite
Service Location: On-site
Service Duration: 1 Year
[/custom-specifications]