- Offers extensive protection against the unexpected repair/replacement costs
- Features Parts Replacement service that helps you handle any mishaps
- On-site support helps you limit any downtime to the absolute minimum
Marketing Information: HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.Service Main Type: MaintenanceService Sub Type: Service Description: 24x7x6 HourProvided Support: - Parts Replacement
- Repair
- Phone Support
- Remote Diagnosis
- Web Knowledge Base Access
- New Releases Update
Service Response Time: - - Parts and Labor (distance from customer site - 80 km)
- - Parts and Labor (distance from customer site - 160 km)
- - Phone Support
Service Location: On-siteService Duration: 3 YearService Characteristic: Parts & Labor
[custom-specifications]
SpecificationsManufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HP1E3E
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Foundation Care Call-To-Repair - Extended Warranty
Product Type: Warranty
Service InformationService Main Type: Maintenance
Service Sub Type:
Service Description: 24x7x6 Hour
Provided Support:
- Parts Replacement
- Repair
- Phone Support
- Remote Diagnosis
- Web Knowledge Base Access
- New Releases Update
Service Response Time:
- - Parts and Labor (distance from customer site - 80 km)
- - Parts and Labor (distance from customer site - 160 km)
- - Phone Support
Service Location: On-site
Service Duration: 3 Year
Service Characteristic: Parts & Labor
[/custom-specifications]