- Protects from breakdown after the manufacturer's warranty expires
- Features Phone Support service that helps you handle any mishaps
- Get valuable support at your doorstep without traveling one bit
Marketing Information: Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care 24x7 Service
Features
- Remote problem diagnosis and support
- On-site hardware support
- Replacement parts and materials
- Firmware updates for selected products
- Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE
Service Main Type: MaintenanceService Sub Type: Electronic and PhysicalService Description: 24x7x6 HourProvided Support: - Phone Support
- Repair
- Comprehensive Defective Material Retention
- Parts Replacement
- Remote Diagnosis
- New Releases Update
- Web Knowledge Base Access
- Hardware Support
- Firmware Updates
- Software Support
- Collaborative Call Management
Service Response Time: - - Parts & Labor
- - Phone Support
Service Location: On-siteService Duration: 3 YearService Characteristic: Parts & Labor
[custom-specifications]
SpecificationsManufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HD0F9E
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Foundation Care Call-To-Repair With Comprehensive Defective Material Retention - Extended Warranty
Product Type: Warranty
Service InformationService Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 24x7x6 Hour
Provided Support:
- Phone Support
- Repair
- Comprehensive Defective Material Retention
- Parts Replacement
- Remote Diagnosis
- New Releases Update
- Web Knowledge Base Access
- Hardware Support
- Firmware Updates
- Software Support
- Collaborative Call Management
Service Response Time:
- - Parts & Labor
- - Phone Support
Service Location: On-site
Service Duration: 3 Year
Service Characteristic: Parts & Labor
[/custom-specifications]
