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HPE Pointnext Tech Care Critical with Defective Media Retention - 4 Year - Warranty - On-site - Technical (HS7X8E)
- Offers extensive protection against the unexpected repair/replacement costs
- Features Defective Media Retention service that helps you handle any mishaps
- On-site support guarantees quick solutions with on-site availability of experts
- Marketing Information:
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.
Benefits
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.
Service Main Type: TechnicalProvided Support: Defective Media RetentionService Location: On-siteService Duration: 4 Year[custom-specifications]
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HS7X8E
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Pointnext Tech Care Critical with Defective Media Retention
Product Type: Warranty
Service Information
Service Main Type: Technical
Provided Support: Defective Media Retention
Service Location: On-site
Service Duration: 4 Year
[/custom-specifications]