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Additional fees may apply for shipments to locations beyond normal service areas and heavy weight or oversize items.
HPE Proactive Care - 4 Year - Warranty - 24 x 7 Next Business Day - On-site - Technical - Electronic, Physical (HC2P2E)
- Marketing Information:
- Electronic
- Physical
- Phone Support
- Technical Account Manager
- Hardware Support
Overview
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
Benefits
HPE Technical Account Manager (TAM)
Firmware and Software Version Report and Recommendations
Enhanced call handling
[custom-specifications]
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HC2P2E
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Proactive Care
Product Type: Warranty
Service Information
Service Main Type: Technical
Service Sub Type:
- Electronic
- Physical
Service Description: 24x7 Next Business Day
Provided Support:
- Phone Support
- Technical Account Manager
- Hardware Support
Service Response Time: - Hardware Support
Service Location: On-site
Service Duration: 4 Year
[/custom-specifications]