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HPE Proactive Care Call-To-Repair With Comprehensive Defective Material Retention - 4 Year Extended Warranty - Warranty - 24 x 7 x 6 - (HD0K1E)
- Helps you make an intelligent investment decision regarding the future of your equipment
- Repair service included to resolve your problems
- On-site support helps you limit any downtime to the absolute minimum
- Marketing Information:
- Repair
- Parts Replacement
- Remote Diagnosis
- Web Knowledge Base Access
- New Releases Update
- Phone Support
- Technical Account Manager
- Comprehensive Defective Material Retention
- - HW Onsite (distance from customer site - 80 km)
- - HW Onsite (distance from customer site - 160 km)
- - Phone Support
Overview
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
Benefits
To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
Service Main Type: MaintenanceService Sub Type: Electronic and PhysicalService Description: 24x7x6 HourProvided Support:[custom-specifications]
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HD0K1E
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Proactive Care Call-To-Repair With Comprehensive Defective Material Retention - Extended Warranty
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 24x7x6 Hour
Provided Support:
- Repair
- Parts Replacement
- Remote Diagnosis
- Web Knowledge Base Access
- New Releases Update
- Phone Support
- Technical Account Manager
- Comprehensive Defective Material Retention
Service Response Time:
- - HW Onsite (distance from customer site - 80 km)
- - HW Onsite (distance from customer site - 160 km)
- - Phone Support
Service Location: On-site
Service Duration: 4 Year
Service Characteristic: Parts & Labor
[/custom-specifications]