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HPE Proactive Care With Defective Media Retention - 4 Year Extended Warranty - Warranty - 9 x 5 Next Business Day - On-site - - Parts (HB4K2E)
- Protects from breakdown after the manufacturer's warranty expires
- Features Parts Replacement service that helps you handle any mishaps
- On-site support helps you limit any downtime to the absolute minimum
- Marketing Information:
- HPE Technical Account Manager (TAM)
- Firmware and Software Version Report and Recommendations
- Enhanced call handling
- Parts Replacement
- Phone Support
- Repair
- Remote Diagnosis
- Web Knowledge Base Access
- New Releases Update
- Defective Media Retention
- Technical Account Manager
- - Parts &labour
- - Phone Support
Overview
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
Benefits
[custom-specifications]
Manufacturer: Hewlett Packard Enterprise
Manufacturer Part Number: HB4K2E
Manufacturer Website Address: http://www.hpe.com
Brand Name: HPE
Service Name: Proactive Care With Defective Media Retention - Extended Warranty
Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 9x5 Next Business Day
Provided Support:
- Parts Replacement
- Phone Support
- Repair
- Remote Diagnosis
- Web Knowledge Base Access
- New Releases Update
- Defective Media Retention
- Technical Account Manager
Service Response Time:
- - Parts &labour
- - Phone Support
Service Location: On-site
Service Duration: 4 Year
Service Characteristic: Parts & Labor
[/custom-specifications]