- Offers extensive protection against the unexpected repair/replacement costs
- Parts Replacement service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
Marketing Information: OverlandCare service uplift part numbers/pricing are only valid when purchased within 90 days of the initial hardware purchase. OverlandCare service extension part numbers/pricing are valid when purchased 90 days after the initial hardware purchase. If a product warranty has expired for more than 30 days then a health check must be performed before a warranty extension can be purchased.
- Bronze: 9x5 telephone support; advanced parts replacement with 2 business day delivery
- Silver: 9x5 telephone support; next business day onsite (FRUs); advanced replacement of CRUs
- Gold: 7x24 telephone support: next business day onsite (FRUs & CRUs)
- Platinum: 7x24 telephone support; 24x7x365 onsite with 4-hour response
Service Main Type: ExchangeService Sub Type: Electronic and PhysicalProvided Support: - Parts Replacement
- Phone Support
- Web Support
- Email Support
- Knowledge Base Access
- New Releases Update
- Remote Diagnosis
Service Response Time: - 2 Day - (Business Day) - Parts Replacement
- (Business Hour) - Remote Diagnosis
Service Location: Service DepotService Duration: 1 YearService Characteristic: Parts
[custom-specifications]
SpecificationsManufacturer: Overland Storage
Manufacturer Part Number: EW-24BRZ1EX
Manufacturer Website Address: http://www.overlandstorage.com
Brand Name: Overland
Service Name: OverlandCare Bronze - Extended Warranty
Product Type: Warranty
Service InformationService Main Type: Exchange
Service Sub Type: Electronic and Physical
Provided Support:
- Parts Replacement
- Phone Support
- Web Support
- Email Support
- Knowledge Base Access
- New Releases Update
- Remote Diagnosis
Service Response Time:
- 2 Day - (Business Day) - Parts Replacement
- (Business Hour) - Remote Diagnosis
Service Location: Service Depot
Service Duration: 1 Year
Service Characteristic: Parts
[/custom-specifications]