Quantum StorageCare Bronze Support Plan, zone 1 - 1 Year Extended Service (Renewal) - Service - 9 x 5 Next Business Day - On-site - - (SDY90-RH20-CB11)

Better Protection for Your Data and Your Business

Ranked among the best in the world1, focused on continuous improvement and customer feedback, Quantum StorageCare® Global Services deliver the service and support necessary to be certain about data protection. Quantum's support plans maximize uptime by preventing disruptions, accelerating problem resolution, lowering maintenance costs, and delivering peace of mind

As business systems become increasingly complex and data continues to grow exponentially, the need for storing and monetizing data throughout its lifecycle becomes paramount. As a result, managing data protection service level agreements (SLAs) and maintaining end-to-end uptime is more important than ever. Given the huge impact that a system disruption can have on your operations, it's important to have a plan and protection in place to manage these assets and prepare for the unexpected.

Quantum's flexible, multi-tiered support plans help IT teams maintain predictability in the data protection workflow, preventing disruption to ensure viable data access over its entire lifecycle, in any environment and at any scale. From single facilities to complex multi-national deployments, Quantum's plans provide immediate access to our support and sustaining engineers, advanced diagnostics, timely updates and feature upgrades, parts delivery, and onsite service. With Quantum support, your data and uptime are as mission-critical to us as they are to you.

• Physical
• Electronic

• New Releases Update
• Phone Support
• Parts Replacement
• Repair
• Web Knowledge Base Access
• Training
• Online Support Tools Access
• Firmware Updates
• Software Update