- Gives you complete peace of mind and confidence in your results
- Phone Support service included to resolve your problems
Marketing Information: Dell SonicWALL E-Class Support 24x7 is designed for customers with Dell SonicWALL E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:
- Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a Dell SonicWALL Enterprise TAC
- Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
- Software/firmware updates. For all software and firmware updates and upgrades
- Hardware replacement. Advanced exchange for replacement of defective hardware
- Support tools. Access to Dell SonicWALL's electronic support tools
Service Main Type: ExchangeService Sub Type: Electronic and PhysicalService Description: 24x7Provided Support: - Phone Support
- Email Support
- Web Knowledge Base Access
- Software Update
- Firmware Updates
- Software Upgrade
- Firmware Upgrade
- Parts Replacement
Service Duration: 1 Year
[custom-specifications]
SpecificationsManufacturer: SonicWall Inc.
Manufacturer Part Number: 01-SSC-8449
Manufacturer Website Address: http://www.sonicwall.com
Brand Name: SonicWall
Service Name: E-Class Support - Extended Service
Product Type: Service
Service InformationService Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Description: 24x7
Provided Support:
- Phone Support
- Email Support
- Web Knowledge Base Access
- Software Update
- Firmware Updates
- Software Upgrade
- Firmware Upgrade
- Parts Replacement
Service Duration: 1 Year
[/custom-specifications]