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    Proud Canadian team since 2007

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    From VoiP phone to Cluster servers

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StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Electronic (XSVW00USSS121YZZZ)

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$389.22
$388.97
$342.48
(You save $46.74 )
SKU: XSVW00USSS121YZZZ
Weight: 1.00 LBS
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  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Emergency Telephone Support service included to resolve your problems
    Marketing Information:

    As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.


    Service Main Type: Technical
    Service Sub Type: Electronic
    Service Description: 24x7x1 Hour
    Provided Support:
    • Emergency Telephone Support
    • Phone Support
    • New Releases Update
    • Web Support
    • Emergency Email Consulting
    • Web Knowledge Base Access
    • Email Support

    Service Response Time: 1 Business Day - Phone Support ; severity high
    Service Duration: 1 Year

[custom-specifications]

Specifications
Manufacturer: StorageCraft Technology Corporation
Manufacturer Part Number: XSVW00USSS121YZZZ
Manufacturer Website Address: http://www.storagecraft.com
Brand Name: StorageCraft
Service Name: Premium Support
Product Type: Service
Service Information
Service Main Type: Technical
Service Sub Type: Electronic
Service Description: 24x7x1 Hour
Provided Support:
  • Emergency Telephone Support
  • Phone Support
  • New Releases Update
  • Web Support
  • Emergency Email Consulting
  • Web Knowledge Base Access
  • Email Support

Service Response Time: 1 Business Day - Phone Support ; severity high
Service Duration: 1 Year

[/custom-specifications]

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