- Protects your investment and adds value with increased reliability
- Emergency Telephone Support service included to resolve your problems
Marketing Information: StorageCraft Solutions and StorageCraft Support-Working Together to Ensure Business Continuity
StorageCraft® ShadowProtect® offers you total control of your backup and disaster recovery. Get the most out of ShadowProtect by including StorageCraft Support-if your disaster recovery plan includes after-business-hour needs, make sure you're ready in advance.
Service Main Type: TechnicalService Sub Type: ElectronicService Description: 12x5x2 HourProvided Support: - Emergency Telephone Support
- Phone Support
- Email Support
- Web Support
- Web Knowledge Base Access
- New Releases Update
Service Response Time: - 2 Hour - Emergency Telephone Support
- 2 Hour - Phone Support (Severity high)
Service Duration: 1 Year
[custom-specifications]
SpecificationsManufacturer: StorageCraft Technology Corporation
Manufacturer Part Number: SSSV50USMS031YZZZ
Manufacturer Website Address: http://www.storagecraft.com
Brand Name: StorageCraft
Service Name: Service/Support - Renewal
Product Type: Service
Service InformationService Main Type: Technical
Service Sub Type: Electronic
Service Description: 12x5x2 Hour
Provided Support:
- Emergency Telephone Support
- Phone Support
- Email Support
- Web Support
- Web Knowledge Base Access
- New Releases Update
Service Response Time:
- 2 Hour - Emergency Telephone Support
- 2 Hour - Phone Support (Severity high)
Service Duration: 1 Year
[/custom-specifications]